DEEP CLEANING SERVICES · DALLAS, TX
Modern Maids logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%41+6.1Craft & service 20%81+16.2Value 10%81+8.1Momentum 8%99+7.9Track record 7%46+3.2Accountability 5%14+0.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Modern Maids

Better than 63% of deep cleaning services · #15 of 40

4.9★360 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
44%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Modern Maids for standard cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 56 Google reviews tagged “Standard cleaning” · showing 20

★★★★★ Chasity · 2 months ago

Angie Ponce is amazing. We have been privileged to have Angie assigned to our home for the past two years. She is timely, thorough and efficient. I would recommend her to anyone!

Reasonable priceInterior & exterior window cleaningStandard cleaningGeneral housekeeping
★★★★★ Karen · 3 months ago

I can't tell you how amazing every team has been that have come to clean. Highly recommended - they work so hard and make a huge difference.

Paid $200–250Great priceStandard cleaning
★★★★★ Amanda · 3 months ago

This is what I call a DEEP clean. Skarleth and Pamela did an amazing job on my place. They covered every corner and every detail — it’s in another league from other cleaning services I’ve used in downtown. I will definitely use them again

Paid $200–250Reasonable priceStandard cleaningDeep clean
★★★★★ Manny · a year ago

I haven’t seen our loft look this clean since we moved in. She was on time and very detailed. Cleaned areas we didn’t even think of. Even left us a cute bow made out of toilet paper roll in the guest bathroom. 10/10, already looking forward to our next clean!

Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Rachel · a year ago

I am consistently impressed with the exceptional service provided by Modern Maids. Their attention to detail is unparalleled, and each visit leaves my home spotless and beautifully organized. The team is not only thorough in their work but also incredibly professional and courteous. I also love their communication…

Great priceStandard cleaningGeneral housekeeping
★★★★★ Anu · Edited 2 years ago

Madian goes above and beyond each time. I've had many different people on the team come clean but she is by far the best in all aspects. She is quick, detail-orientated, and has built great relationship with me over the years - my dog who barks at everyone loves her too! Modern Maids accomodates last minute…

Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Kevin · 2 years ago

The business: Scheduling was fast and easy. Pricing was upfront and very competitive, not sketchy and hidden behind a home visit. My only minor complaint was that the card on file was charged the day before the cleaning, which I thought was kind of odd, but like I said everything else was really good and bc Marian…

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ DE · 3 years ago

These ladies were experienced! It was nice to have cleaners make my home feel like a resort by the details and attention! That is hard to find nowadays! Also, I was able to get a personable response on a very short notice to get excellent service!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ Zach · 3 years ago

I was moving out of my old house and I was worried because it had started looking old and dirty, and the team came in and made it look like it was a brand new home. I was absolutely speechless. My only regret was not hiring them earlier while I still lived there! I will definitely be hiring them again in the future.…

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Miranda · 3 years ago

I've used Modern Maids several times for their standard cleaning service and have been very happy with the quality, value, and ease of scheduling. This review is really for Brenda though! She handled my move out cleaning, including inside of the oven, fridge, and windows. And she did an absolutely stellar job.…

Moving-related cleaningStandard cleaning+ Quality
★★★★★ marc · 3 years ago

Fantastic job by Maria & Rebecca…attention to detail,We were first timers and will be repeating our monthly service

Standard cleaningService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Randi · 3 years ago

My home was an absolute mess with dust and other contractor leftovers. I lamented to my son that it would take me weeks to get my home back to normal. Although he is from out of state, he made arrangements with modern maids to come to the rescue. They were here the very next day and cleaned the house throughout and…

Standard cleaning+ Responsiveness+ Quality+ Professionalism
★★★★★ S · 3 years ago

Highly professional. The cleaner arrived during the agreed upon window of time and did an amazing job despite some tough messes. They went the extra mile with everything and it may be the highest quality of work I've gotten from any cleaning service I've ever used.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Trevor · 3 years ago

We hired Modern Maids for our twice yearly apartment cleaning and Luisa delivered beyond what we could have hoped for. She brought this apartment back to life and organized it better than we ever could have. We liked the work so much that we hired Luisa for a monthly upkeep cleaning. Thank you! ¡Muchas gracias…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Ian · 3 years ago

This was my first clean with a new company and I was very impressed with how clean my apartment was after just one clean. I will certainly be using them again.

Standard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Daphne · 3 years ago

I’ve been a customer for about 6 months now. They are always professional and the deep clean is exactly what I need. I’m always super happy and relaxed when they’re done.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Daniel · 3 years ago

Daniela was amazing. Extremely thorough and great attention to detail, which is a lot coming from someone like myself who generally has always cleaned better than any cleaning service that has cleaned my space. It’s very unlike me to hire/pay anyone to clean my car or space because I’ve always done better. Daniela…

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Nicholas · 3 years ago

Exceptional, very professional and a great job every time. I highly recommend this service

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Caymon · 3 years ago

We do a monthly cleaning service.Very impressed with the quality of work and attention to detail. Our midtown apartment is spotless after they visit. They are also kind to our animals. We do crate them, but just an extra personalized touch. Huge plus! I would highly recommend their services!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Kyle · 3 years ago

I've been using Modern Maids regularly for a few months, and the quality of our home and lives has improved so much! Our cleaners are very kinda and thorough, and the support team is very responsive and helpful. Highly recommend using them

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (36 more) →

vs category

Blue = Modern, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (9 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 4.77★ (13 reviews)2024-Q4: 5.00★ (11 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 4.63★ (16 reviews)2025-Q3: 4.76★ (21 reviews)2025-Q4: 5.00★ (9 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 5.00★ (37 reviews)2026-Q3: 5.00★ (14 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$233-16% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 8%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%46+16.1Reliability 15%41+6.1Craft & service 20%81+16.2Value 10%81+8.1Momentum 8%99+7.9Track record 7%46+3.2Accountability 5%14+0.7Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
46
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
41
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
81
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
99
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
46
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
14

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+123 / −1
Professionalism
+116 / −1
Responsiveness
+93 / −0
Punctuality
+104 / −1
Value
+86 / −0

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