Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
Customers consistently praise the installation of glass, metal, and wood railings for their professional workmanship, punctuality, and clear communication. Reviewers highlight the team's responsiveness, fair pricing, and attention to detail, including same-day repairs and accommodating scheduling for urgent safety needs. The only noted criticism in the dataset is a single complaint about a lack of callback, which contrasts with the majority of positive feedback regarding the company's accessibility.
Data from Google, last updated November 3, 2026.
91 Google reviews we collected
Phrases our text analysis found in 88 written reviews
How often each topic comes up in the written reviews
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was professional, on time and very accommodating.”
“I really love the job they did and would highly recommend.”
“I cannot recommend them more highly and cannot thank them enough.”
“They installed the railings quickly and expertly, making sure that they would be in the correct position for my wife.”
“Michael and his team did an amazing job with our railings.”
“It’s the type of company you want to give your business to- kind, reasonable and extremely detail oriented!”
“He was very communicative and helped us save money by having us order the parts, which he advised us on.”
“Michael was great he came out on a Sunday of all days to knock out the job was very upfront transparent and great pricing very fair.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 91 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I was looking for a local glass rail company after having my eyes set on going with virerail. I am very happy I came across Michael and modern stair. They did everything from start to finish! Under budget and over expectations. I really love the job they did and would highly recommend.
Michael, his partner and team are fantastic!! Highly recommend their company! They did an amazing job with our railings! They really went above and beyond. My husband and I love their work.
Great experience!
Michael and his team did an amazing job with our railings. They look incredible! The team was professional, on time and very accommodating. Highly recommend!
Modern Stair Railings setup railings on my front steps to assist my disabled wife go up and down the steps. They installed the railings quickly and expertly, making sure that they would be in the correct position for my wife.
Michael and his team were professional and completed a custom handrail install promptly and cleanly. We will be using Modern Stair Railing again!
Thank you
Amazing work. Looks great.!
My railings are beautiful. Michael worked with me on an expedited basis and came out on a Sunday because my insurance co wanted the rails installed ASAP. He was prompt, texted me when he was 5 minutes out, and cleanup was wonderful. I cannot recommend them more highly and cannot thank them enough.
Very professional work and an amazing outcome. We are enjoying our view way more now.
Very professional and precise workmanship!
Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts