Modpetcare | Mobile Grooming, Dog Walking & Pet Sitting
Pet groomer · Tacoma, WA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%97+14.8Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 74 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★56 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Modpetcare | Mobile Grooming, Dog Walking & Pet Sitting at a glance
Google reviewers rate Modpetcare five stars based on fifty-six reviews, with the owner responding to all feedback. Customers describe mobile grooming, dog walking, and pet sitting services in Tacoma, highlighting punctuality, gentle handling of anxious or senior animals, and effective communication via app updates and photos. Pricing is noted as reasonable for the convenience of in-home care, and no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 56 reviews (100% five-star).
Reviews on this page: 56 Google reviews (50 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Mobile Dog Groomer serving Tacoma, Washington.
Data from Google, last updated October 25, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Modpetcare | Mobile Grooming, Dog Walking & Pet Sitting: 99/100 on this factor. Category median: 85.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Modpetcare | Mobile Grooming, Dog Walking & Pet Sitting: 96/100 on this factor. Category median: 84.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Modpetcare | Mobile Grooming, Dog Walking & Pet Sitting: 97/100 on this factor. Category median: 94.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Modpetcare | Mobile Grooming, Dog Walking & Pet Sitting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
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Bar = this company · dark tick = category median.
Star ratings
56 Google reviews we collected
5.0of 5
5 stars56100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 50 written reviews
100%praise
Praise94100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price450%
Reasonable450%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2931%
Would recommend2426%
Speed & response1516%
Quality & results1112%
Communication89%
Honesty & trust44%
Price & value33%
What customers talk about
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I also prefer supporting local businesses, and this is exactly the kind of local business I’m happy to support.”
“If you’re looking for quality I highly recommend Modpetcare.”
“They arrived right on time at our home to provide grooming care for Felix, our 15-year-old cat, who had developed some painful matting along his back.”
“She’s professional, caring, and does an amazing job.”
“The app is easy to navigate and book through, she is quick with communication, reliable and sends me awesome pictures of my dogs out having fun on the…”
“easy to navigate and book through, she is quick with communication, reliable and sends me awesome pictures of my dogs out having fun on their walks w…”
“Modpetcare’s services are only around $20 more for us, which is more than worth it to decrease stress.”
People customers mention
Andrea22 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EricLocal Guide · 59 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★
★★★★★
Andrea and her team at ModPetCare were wonderful. They arrived right on time at our home to provide grooming care for Felix, our 15-year-old cat, who had developed some painful matting along his back.
They handled him with care and completed the mat removal beautifully. The difference was immediate. Felix is…
Great price
GailLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Bear kitty is usually very nervous around strangers but he took to Andrea right away. He sat still for a nail clipping and loved the brush down. She was gentle and kind to him and I really appreciate that. I'm looking forward to her visit next month.
Reasonable price
AaronLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Andrea is fantastic! She’s professional, caring, and does an amazing job. The mobile service is incredibly convenient, and she makes the entire grooming experience calm and stress-free for my dogs. Highly recommend Modpetcare and Andrea!
Reasonable price
Erik1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If you’re looking for quality I highly recommend Modpetcare. The owners Andrea and her partner Jordan are the best. You are paying for quality, they do the servicing. Highly recommend!!
Mary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Modpetcare is the best! Andrea has been walking my two dogs for the past few months and I can’t say enough good things about her and her business! The app is easy to navigate and book through, she is quick with communication, reliable and sends me awesome pictures of my dogs out having fun on their walks with her.…
Great price
Beth10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They are amazing, they come when I've had surgery and If I can't help get her ready they come in and help put her leash on and get her ready for her walk. She loves when they show up and takes her for a walk she's ready.
★★★★★
Andrea and her team at ModPetCare were wonderful. They arrived right on time at our home to provide grooming care for Felix, our 15-year-old cat, who had developed some painful matting along his back.
They handled him with care and completed the mat removal beautifully. The difference was immediate. Felix is now pain-free and, best of all, enjoys having his back petted again!
Highly recommend! Andrea’s service area includes North Tacoma and Gig Harbor, so she’s always nearby. I also prefer supporting local businesses, and this is exactly the kind of local business I’m happy to support.
Professional, gentle, convenient, and clearly focused on the comfort of the animal. Thank you, Andrea and team, for taking such great care of Felix!
Price assessment: Great price
Response from the owner · 10 hours ago
Thank you so much for your thoughtful review and recommendation! It was such a pleasure caring for Felix, and we're so happy he’s feeling more comfortable. ❤️ We truly appreciate your support of our small local business!
Gail VhLocal Guide · 26 reviewsiTotal number of Google reviews Gail has written across all businesses on Google Maps, not just this one.
Bear kitty is usually very nervous around strangers but he took to Andrea right away. He sat still for a nail clipping and loved the brush down. She was gentle and kind to him and I really appreciate that. I'm looking forward to her visit next month.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you so much for the sweet review! Bear was such a good boy. We loved seeing him come out of his shell and trust us so quickly. It was wonderful getting to spend some time with him, and we’re so glad he enjoyed his brush out and nail trim. We’re looking forward to seeing him again next month!
Aaron BurkhartLocal Guide · 14 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Andrea is fantastic! She’s professional, caring, and does an amazing job. The mobile service is incredibly convenient, and she makes the entire grooming experience calm and stress-free for my dogs. Highly recommend Modpetcare and Andrea!
Price assessment: Reasonable price
Response from the owner · 4 weeks ago
Thank you so much for the kind words! We’re so happy to be a part of your pups care ❤️
Erik Van Rossum1 reviewiTotal number of Google reviews Erik has written across all businesses on Google Maps, not just this one.
If you’re looking for quality I highly recommend Modpetcare. The owners Andrea and her partner Jordan are the best. You are paying for quality, they do the servicing. Highly recommend!!
Response from the owner · a month ago
Thank you so much, Erik! We really appreciate the kind words and your support. ❤️ It means a lot to hear that you recognize the quality and care we put into what we do. We’re so glad to have you guys with us!
Mary DiCicco2 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Modpetcare is the best! Andrea has been walking my two dogs for the past few months and I can’t say enough good things about her and her business! The app is easy to navigate and book through, she is quick with communication, reliable and sends me awesome pictures of my dogs out having fun on their walks with her. Would highly recommend for all pet parents!
Price assessment: Great price
Response from the owner · a month ago
Thank you so much! 🥹❤️ We absolutely love getting to spend time with your babies! They’re always such a joy to walk, and I’m so glad you’ve been happy with everything.
Beth Noble10 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
They are amazing, they come when I've had surgery and If I can't help get her ready they come in and help put her leash on and get her ready for her walk. She loves when they show up and takes her for a walk she's ready.
Response from the owner · 2 months ago
Thank you so much for your kind words Beth! ❤️ We’re so grateful to be part of her walks and are happy to make things a little easier for you when you need it most!
Fawn Cooper1 reviewiTotal number of Google reviews Fawn has written across all businesses on Google Maps, not just this one.
They have been great to work with and patient with the dogs that are reluctant to get their nails trimmed.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you so much! ❤️ Nail trims can definitely be a tough one for some pups, so we’re happy to be able to take things at their pace and make the experience as comfortable and stress free as possible.
Marey SchwietertLocal Guide · 11 reviewsiTotal number of Google reviews Marey has written across all businesses on Google Maps, not just this one.
Modpetcare is such an amazing company. Andrea is wonderful and patient with the animals, whether she is doing mobile grooming or coming to care for your pets in your home. Our cats were very anxious traveling to the vet for nail trims and grooming. Andrea has taken the stress out of the process for sure. I cannot thank her enough for taking care of my brood. 10/10
Price assessment: Great price
Response from the owner · a year ago
Mary, we are absolutely honored to care for your crew! Taking the stress out of routine grooming and nail trims is exactly what Modpetcare is here for. Thank you for trusting us with your babies. It’s always a joy spending time with them 😻
Tanya5 reviewsiTotal number of Google reviews Tanya has written across all businesses on Google Maps, not just this one.
Andrea and her team were the best! They took so much time and care with my 16 year old mini Schnauzer, who is experiencing anxiety when being groomed. They did a marvelous job of cleaning her up. She is so happy now and seems like a new dog. I would highly recommend Modpetcare and will use them in the future.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for the kind words! ❤️ It was such a pleasure meeting you and your sweet girl. We're so grateful to be a part of her journey.
Baylee Ray Blanton5 reviewsiTotal number of Google reviews Baylee has written across all businesses on Google Maps, not just this one.
Did an amazing job grooming my long hair cat. The ease and access of having someone come to our home and do such a great job is unmatched. We were previously taking our cat across town, which stressed out our cat out and caused issues. Modpetcare’s services are only around $20 more for us, which is more than worth it to decrease stress. Sitting in my pajamas while he got taken care of was a great experience. Andrea was incredibly prompt, professional, and sent updates while grooming. He feels so soft and silky now. We will for sure be a long time customer now!
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much for this incredibly kind review! 🥹💙 we're so happy to hear that the experience was easier and less stressful for both of you.
