Google reviewers rate the business five stars based on eighty-six reviews, noting that the owner responds to most feedback. Customers describe services including rug cleaning, repair, alteration, and sales, highlighting professional care for antique and damaged items. Recurring themes include fair pricing, punctuality, and clear communication regarding assessments and timelines. No common criticisms are evident in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 86 reviews (99% five-star).
Reviews on this page: 86 Google reviews (79 with written comments, 3 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: September 2, 2026.
Service: Rug Cleaner serving Houston, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
86 Google reviews we collected
5.0of 5
5 stars8599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 79 written reviews
100%praise
Praise153100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3925%
Would recommend2919%
Price & value2718%
Quality & results2516%
Honesty & trust149%
Speed & response138%
Communication64%
What customers talk about
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent shop with a friendly and knowledgeable owner.”
“Amazing service and friendly people definitely recommend Mohsen Rugs to anyone who needs anything done with their rugs, including wash and repair.”
“They offer a great selection of high-quality rugs at fair prices.”
“Mohsen did a really wonderful, thorough job of cleaning and fixing several spots on a rug that's probably 20 years old.”
“Mohsen and his team were incredibly welcoming, kind, and honest.”
“They were also super fast to pick up and drop off the rug.”
“Mohsen took the time to carefully assess each of my rugs, followed up with detailed recommendations for their care, and provided clear, upfront pricing.”
People customers mention
Persian7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Mr. Mohsen was very professional. The service was excellent and my rug a so fresh and has been repaired beautifully. My rug is over 100 yrs old and he treated it with kid gloves! Many thanks to him and his staff!
Price assessment: Reasonable price
Services: General carpet cleaning, Pet stain & odor removal, Service not listed
Response from the owner · 2 months ago
Thank you so much. Your satisfaction is our priority.
G
Georgia Christina9 reviewsiTotal number of Google reviews Georgia has written across all businesses on Google Maps, not just this one.
I came here for a rug alteration. Mohsen and his team were incredibly welcoming, kind, and honest. The quote was very fair and he did an immaculate job with the alteration. Highly recommend.
Response from the owner · 4 months ago
Thank you so much. Your satisfaction is our priority.
M
Muhammad MinhalLocal Guide · 33 reviewsiTotal number of Google reviews Muhammad has written across all businesses on Google Maps, not just this one.
Amazing service and friendly people definitely recommend Mohsen Rugs to anyone who needs anything done with their rugs, including wash and repair. Very good prices too
Price assessment: Great price
Price: $450–500
Services: General carpet cleaning
N
Nick6 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
10/10 would recommend.
Had 3 large rugs to clean.
Mohsen offered a very fair price and did an incredible job.
Staff is very responsive, friendly, and honest.
Store also has an amazing inventory of rugs from all over the world. Would return if in search of a silk rug/tapestry.
Price assessment: Great price
Price: $500+
Services: General carpet cleaning
Response from the owner · 5 months ago
Thank you so much. Your satisfaction is our priority.
C
colin gatwood13 reviewsiTotal number of Google reviews colin has written across all businesses on Google Maps, not just this one.
Mohsen cleaned and repaired two of our Persian rugs. He did a wonderful job. I am going to take more of my rugs to him very soon. If you are thinking of buying some Persian rugs, go see him. If you are not thinking of buying some Persian rugs, go see him.
Response from the owner · 6 months ago
Thank you so much. Your satisfaction is our priority.
N
Neda Mousavi8 reviewsiTotal number of Google reviews Neda has written across all businesses on Google Maps, not just this one.
Excellent service. Mohsen took the time to carefully assess each of my rugs, followed up with detailed recommendations for their care, and provided clear, upfront pricing. I’m glad I found them. .
Price assessment: Reasonable price
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 9 months ago
Thank you so much. Your satisfaction is our priority.
