Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Mold and Air Duct Pros holds a 5/5 rating from 179 reviews, with the owner responding to 93% of feedback. Customers frequently cite thorough mold remediation and air duct cleaning, highlighting professional communication, punctual arrivals, and detailed explanations of the work performed. Staff are often described as courteous and efficient, leaving job sites clean and providing before-and-after documentation. One low-star review noted a missed appointment and lack of follow-up communication, though this instance appears isolated among the overwhelmingly positive experiences.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
179 Google reviews we collected
Phrases our text analysis found in 170 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The Felipe and his crew was very knowledgeable, professional, honest, and personable.”
“I could not have asked for somebody better to work with and for being so thorough.”
“…s well as offering to come back if we noticed anything was broken or damaged in the process.…”
“They worked efficiently and professionally and I would wholeheartedly recommend Mold and Air Duct Pros!”
“I asked plenty of questions, and they took the time to answer them and explain everything in a way I could understand.”
“I would highly recommend this company to anyone dealing with mold issues.”
“Josh and Felipe were very professional with the duct work, were very courteous and were very fast, well done job and very reasonable price!”
“Everyone I worked with was extremely upfront about how the mitigation would go and explained it well.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mold and Air Duct Pros for 6 kinds of job. Pick one to see what they paid and said.
Felipe performed mold cleaning for us in our HVAC closer and to our HVAC unit. I could not have asked for somebody better to work with and for being so thorough. Felipe took care on managing the work and made the effort turnkey for us. We will work with him again.
This review is for the exceptional team members who did our mold remediation from Mold and Air Duct Pro's. Felipe along with his team members James, Flavio and Ruan cared very much for us and our home and in helping us get rid of the mold that was making me ill. They understood the importance of containment and…
They worked efficiently and professionally and I would wholeheartedly recommend Mold and Air Duct Pros!
Felipe and his team were a great crew who helped remediate mold in our attic. The entire team was accommodating, kind, and got the job done in an orderly manner. Very appreciative of the teams work to get our attic free of mold
Finding mold in our basement was a scary experience. I'm so glad I found Mold & Air Duct Pros to help! Everyone from Greg the inspector to Felipe and his crew were so kind, knowledgeable, and professional. Best of all I really felt like they cared about making sure my home was safe for my family. They went above and…
Felipe and Flavio arrived with good energy and knocked that air duct cleaning job out. They were awesome in working with my scheduling conflicts. They explained everything that they were going to do and answered all my questions. Then they got the job done in time to meet a deadline i needed met. Thanks!!!
| Job | Reviews | Category typical |
|---|---|---|
| Mold sampling | 13 | — |
| Mold mitigation | 12 | — |
| Mold inspection | 11 | — |
| Mold remediation | 6 | — |
| Mold cleaning | 4 | — |
| Water damage-related cleanup & repair | 3 | — |
5.0 ★★★★★ 179 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Felipe performed mold cleaning for us in our HVAC closer and to our HVAC unit. I could not have asked for somebody better to work with and for being so thorough. Felipe took care on managing the work and made the effort turnkey for us. We will work with him again.
This review is for the exceptional team members who did our mold remediation from Mold and Air Duct Pro's. Felipe along with his team members James, Flavio and Ruan cared very much for us and our home and in helping us get rid of the mold that was making me ill. They understood the importance of containment and following safe remediation practices and went way beyond to assure it was all gone. I can't thank them enough! Their work has made all the difference as I can now comfortably and safely rest in all areas of our home again.
I had a wonderful experience with this company during my mold inspection and remediation process. The Felipe and his crew was very knowledgeable, professional, honest, and personable. I asked plenty of questions, and they took the time to answer them and explain everything in a way I could understand. I never felt like my questions were a bother. They were thorough in identifying the mold, including mold found underneath the boards, and explained the work that needed to be done. They even took the time to show me what type of dehumidifier I should get for my basement to help manage moisture in the future. As a new homeowner, I truly appreciated their patience, guidance, and willingness to educate me. Mold remediation is a significant investment, but I appreciated their honesty, communication, and attention to detail throughout the process. They helped make a stressful situation easier to navigate. I would highly recommend this company to anyone dealing with mold issues. It's reassuring to work with people who know their business, take the time to answer your questions, and treat you with kindness and respect. Thank you for helping me through this process!
Thank you so much for taking the time to share such a thoughtful review! We understand how challenging it can be to navigate unexpected issues with your home, especially as a new homeowner. We're so happy to hear that Felipe and his crew not only took great care of your mold concerns but also made sure you felt informed, comfortable, and supported throughout the process. Taking the time to answer questions and offer helpful guidance is an important part of what we do, and it means a great deal to know that their efforts made a difference for you. We truly appreciate your kind words and recommendation, and we're grateful you trusted Mold and Air Duct Pros with your home in Cleveland!
They worked efficiently and professionally and I would wholeheartedly recommend Mold and Air Duct Pros!
Thank you so much for the wonderful review! We're happy to hear you had such a positive experience with our team. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. Thank you for trusting Mold and Air Duct Pros with your home in Rocky River!
Felipe and his team were a great crew who helped remediate mold in our attic. The entire team was accommodating, kind, and got the job done in an orderly manner. Very appreciative of the teams work to get our attic free of mold
Thank you so much for the wonderful review! We're happy to hear Felipe and his team made your mold remediation experience such a positive one. We know how important it is to feel comfortable with the people working in your home, and we're glad our crew made that possible. Thank you for trusting Mold and Air Duct Pros with your home in Strongsville. We truly appreciate your kind words!
Finding mold in our basement was a scary experience. I'm so glad I found Mold & Air Duct Pros to help! Everyone from Greg the inspector to Felipe and his crew were so kind, knowledgeable, and professional. Best of all I really felt like they cared about making sure my home was safe for my family. They went above and beyond, were quick, and thorough. Thank you!
Thank you so much for sharing your experience! We understand how worrisome it can be to discover mold in your home, and we're so glad Greg, Felipe, and the entire team were able to help put your mind at ease. Knowing you felt genuinely cared for throughout the process means a great deal to us. Your family's comfort and peace of mind are incredibly important, and we're grateful you trusted Mold and Air Duct Pros to help care for your home in Doylestown!
Felipe and Flavio arrived with good energy and knocked that air duct cleaning job out. They were awesome in working with my scheduling conflicts. They explained everything that they were going to do and answered all my questions. Then they got the job done in time to meet a deadline i needed met. Thanks!!!
Thank you so much for the wonderful review! We're glad Felipe and Flavio were able to accommodate your busy schedule while taking the time to answer your questions and make sure you felt comfortable with the process. We know how important your time is, and we're happy our team could make the experience a little easier for you. Thank you for trusting Mold and Air Duct Pros with your home in Richmond Heights!
Roman and Josh came out and cleaned and sanitized my air ducts. They blew out the dryer vent and left the work areas cleaner than they were when they came in. I will definitely recommend this service to friends and family
Thank you so much for the great review! We’re glad Roman and Josh took such great care of your air duct and dryer vent cleaning and even left the work areas cleaner than they found them. We truly appreciate you trusting Mold and Air Duct Pros with your home in Bedford and recommending us to your friends and family!
Felipe, Ruan, Flavio did a wonderful job! Quick, efficient, and thorough. I would happily request them again.
We’re so glad Felipe, Ruan, and Flavio provided such a positive experience at your home in Willowick. Knowing you would happily welcome our team back is a wonderful compliment, and we truly appreciate your confidence in them. Thank you for choosing Mold and Air Duct Pros!
ruan, marcus, felipe, flavon did an amazing job with air duct cleaning
Thank you for trusting Mold and Air Duct Pros with the air duct cleaning at your home in Navarre! We’re glad Ruan, Marcus, Felipe, and Flavio provided such a great experience. We appreciate your kind words and your support!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
