Reviewers with a 4.9 rating from 61 reviews frequently cite the company's punctuality, thorough inspections, and clear communication regarding air quality and HVAC issues. Customers note that staff members provide detailed reports promptly and offer reasonable pricing for mold remediation and testing services. However, low-star reviews indicate a pattern of dissatisfaction where customers felt misled by online claims of free testing and experienced rudeness from staff or perceived conflicts of interest during treatment processes.
Google rating: 4.9 out of 5 from 61 reviews (97% five-star).
Reviews on this page: 61 Google reviews (40 with written comments, 1 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: September 18, 2026.
Service: Mold Inspector serving Fort Worth, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
61 reviews on Google
5★59
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
JG
Jerry Graves2 reviews
★★★★★
Alen is the most knowledgeable when it comes to mold remediation. He did an amazing job at our house, and I noticed a difference immediately!
Price assessment: Reasonable price
Response from the owner · a month ago
Jerry-Thank you so much! We truly appreciate your kind words and your trust in us. I’m glad you noticed a difference right away!
Allen was excellent. He kept us informed of exactly what he was doing and gave us some results and helpful information. I would recommend this company,
Price assessment: Reasonable price
Response from the owner · a month ago
Laurelee- Thank you for the great review! We are glad we could provide helpful information and keep you informed throughout the process. We truly appreciate your recommendation!
I would recommend Mold Busters to everyone in the world! Exceptional service and communication. Saved us from purchasing a house and saving us thousands with the thorough inspection they did on the entire house air quality and hvac system! And to top it off answered and sent us reports and pictures on a Sunday afternoon to make sure we got everything to realtor and lender in time! Thank y’all so much!
Response from the owner · a month ago
Warren- Thank you so much! We are glad we could help you make an informed decision and get everything to you in time. We truly appreciate your trust and recommendation!
They did an excellent job! Very knowledgeable & walked us through a very detailed report of everything the same day as the work was completed. Also, took the time to rush us a preliminary report of the whole job on a SUNDAY evening while in the buying process. I’d give 10 stars if I could. Thank you SO much!
Price assessment: Great price
Response from the owner · a month ago
Jayce- Thank you so much for the kind words! We are glad we could get you the information you needed quickly and help make the buying process a little easier. We truly appreciate the review!
I've used Mold Busters a lot over the years and every single experience I've had has been top notch. They know their stuff, they're easy to work with, and pricing has always been very reasonable.
Highly recommend!
Response from the owner · a month ago
Brian-Thank you for continuing to trust us over the years! We truly appreciate your continued business and recommendation. It means a lot to us!
Alen & his wife are a great team. They discovered mold issues that had previously been missed & remediated it. He’s the go to guy with all the expertise one needs for clean air & mold.
Response from the owner · a month ago
Thank you so much! We truly appreciate your kind words and your trust in us. We’re glad we could help!
We had a fantastic experience! We needed our apartment tested on short notice and they were able to fit us in at the end of the week. They are professional and were incredibly informative and helpful with our situation. Would highly recommend anyone use them if they feel like they might have mold.
Response from the owner · a month ago
Thank you so much! We’re glad we could fit you in quickly and provide some helpful information about your situation. We truly appreciate the recommendation!
Very knowledgeable, honest and friendly. Highly recommend
Response from the owner · 5 months ago
Thank you for your kind words and recommendation. We truly appreciate your trust and are glad we could provide a knowledgeable, honest, and positive experience.
Alan is great at understanding how to avoid mold growth and at finding mold sources. He's educated in air quality beyond water damage and mold. Our family has been helped medically by the fogging they do. I was pleased with the improvements they did on my duct work. Alan goes the extra mile, staying in contact through texting to help problem solve and he goes the extra mile.
Price assessment: Reasonable price
Services: Mold inspection, Service not listed
Response from the owner · 6 months ago
Cheryl- Thank you for your kind words and for trusting us with your home. We take pride in helping clients better understand and improve their indoor environment, and we’re glad we could support you throughout the process.