Molly Maid of East Contra Costa and Solano Counties at a glance
Customers frequently praise the cleaning teams for their punctuality, thoroughness, and friendly professionalism, noting that the service effectively handles deep cleans, move-out preparations, and specific area requests. The office is often commended for responsive communication and fair pricing. However, several low-star reviews highlight instances where the cleaning was incomplete or rushed, with specific complaints about missed areas and additional charges for work that was not finished.
Google rating: 4.9 out of 5 from 478 reviews (92% five-star).
Reviews on this page: 478 Google reviews (392 with written comments, 17 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 2, 2026.
Service: Apartment Cleaning Service serving Vacaville, California.
Data from Google, last updated November 3, 2026.
Star ratings
478 Google reviews we collected
4.9of 5
5 stars44092%
4 stars245%
3 stars20%
2 stars51%
1 star71%
Praise vs complaints
Phrases our text analysis found in 392 written reviews
98%praise
Praise61498%
Complaints112%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results23037%
Staff & attitude15224%
Speed & response11318%
Would recommend7011%
Price & value325%
Honesty & trust152%
Communication132%
What customers talk about
We read 392 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our home was generally clean on the surface, but it really needed some extra TLC and a thorough, detailed cleaning.”
“This was my first time hiring a professional cleaning company, and I’m very happy with the results!”
“They were fast and efficient without sacrificing the quality of their work.”
“The housekeepers are so friendly and effective, I can’t recommend them enough!”
“I do not recommend using this company if you prefer efficiency and a reasonable charge.”
“just moved here and needed a maid service that actually does what they say, and wow this place was soooo worth it!”
“Overpriced, and there cancellation policy is too strict when they are closed on the weekend.”
“They are reliable, friendly, and treat my belongings with great care.”
“The team was professional and listened to my concerns.”
People customers mention
Maids37 reviews
Mariela20 reviews
Martha20 reviews
Maura15 reviews
Anabely12 reviews
Dayana11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
This was my first time using Molly Maid and I am so happy I chose them for our move out cleaning! Maria was my point of contact and her customer service is champ! She was so kind and personable! She came to the house and did a walkthrough to give me a quote, sign the agreement and confirm the date. The cleaning team were FANTASTIC and did a phenomenal job! I HIGHLY recommend Molly Maid! I DEFINITELY will use them again! Thank you Maria and THANK YOU to our awesome cleaning team!
Price assessment: Great price
Price: $500+
Response from the owner · a day ago
Judy, thank you for giving us a try for your move out cleaning, and for taking the time to write all of this! Maria will be so glad to hear how much her kindness stood out, and the cleaning team will love reading this too.
Molly Maid of East Contra Costa and Solano Counties
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Julissa Barboza8 reviewsiTotal number of Google reviews Julissa has written across all businesses on Google Maps, not just this one.
This was my first time hiring a professional cleaning company, and I’m very happy with the results! The two ladies who came to my home were professional, hardworking, and worked nonstop from start to finish. I truly appreciate their effort and the care they put into cleaning my home. Thank you for a great first experience!
Price assessment: Reasonable price
Price: $300–350
Response from the owner · 5 days ago
Julissa, what a great way to start with a professional cleaning! Thank you for giving us a try and for taking the time to write this. We're so happy you love the results.
Molly Maid of East Contra Costa and Solano Counties
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steve barneke10 reviewsiTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
Steve, thanks so much for the review and for sharing the photo! Those floors look great, and we're so glad you liked the cleaning and organization.
Molly Maid of East Contra Costa and Solano Counties
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Kaley Foster4 reviewsiTotal number of Google reviews Kaley has written across all businesses on Google Maps, not just this one.
Team 8 by Anabely & Jackie did incredible! I’m so grateful to them!! Loved their added touches. So kind. I’ve never had more floors be so well vacuumed before.
Price assessment: Reasonable price
Services: General housekeeping
Response from the owner · 2 weeks ago
Kaley, thank you for such a sweet review and for sharing the photos! We’re so happy you enjoyed the little finishing touches and that Anabely and Jackie left your floors looking fantastic. We’ll make sure they know how much you appreciated them!
Molly Maid of East Contra Costa and Solano Counties
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Tricia Felix9 reviewsiTotal number of Google reviews Tricia has written across all businesses on Google Maps, not just this one.
I chose Moly Maid the get a deep clean done in my house and I’m SO happy I did it. The team was professional and listened to my concerns. I will be using them again in the future!
Response from the owner · 2 weeks ago
Tricia, we’re so happy you treated yourself to a deep cleaning and loved the results! Thank you for trusting us with your home and letting us know you’ll be calling again. We really appreciate it!
Molly Maid of East Contra Costa and Solano Counties
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Jeff Small3 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
I love Molly Maids! The housekeepers are so friendly and effective, I can’t recommend them enough!
Price assessment: Reasonable price
Price: $150–200
Services: General housekeeping
Response from the owner · 2 weeks ago
Thanks for the review, Jeff! Hearing that the housekeepers brought a friendly face and a sparkling clean into your home makes our day. Taking care of homes and those in them is what we do best, and we’re honored you’d pass our name along!
Molly Maid of East Contra Costa and Solano Counties
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Claudia McDaniel4 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
First of all, Thank you Tean 2 Erika and Mariela. You 2 ladies are fantastic. You cleaned my house beyond my expectations. I would refer you to my friends and family hands down. This was my first time ever to hire a cleaning service. I'm very picky about the cleanliness of my house and have always done it myself. You 2 nailed it. Thank you Molly Maid.
Price assessment: Great price
Services: General housekeeping
Response from the owner · a year ago
Erika and Mariela will be so happy to hear that, Claudia! We know how important a truly clean home is, especially for someone as detail-oriented as you. It means a lot that you trusted Molly Maid for your first professional cleaning service, and we’re glad the team exceeded your expectations. Thanks for the kind words and recommendations!
Molly Maid of East Contra Costa and Solano Counties
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Linda Marmolejo2 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I was extremely impressed with Molly Maid Team 2! Our home was generally clean on the surface, but it really needed some extra TLC and a thorough, detailed cleaning. There was quite a bit of dusting that needed to be done, including some very large spider webs, along with windows and other areas that needed special attention.
Team 2 did an amazing job! They were fast and efficient without sacrificing the quality of their work. They paid attention to the details, tackled everything that needed extra care, and left our home looking and feeling so much better.
Just as importantly, they were friendly, professional, and a pleasure to have in our home. I really appreciate the amount of work they accomplished and how well they did it.
I especially want Molly Maid management to know what an excellent job Team 2 did. Please recognize them for their hard work and outstanding service—they absolutely deserve it!
I will definitely be using Molly Maid again and would be very happy to have Team 2 return. Thank you for such wonderful service!
Price assessment: Reasonable price
Price: $450–500
Services: General housekeeping
Response from the owner · a month ago
Linda, there’s nothing quite like that feeling when your home gets the deep, detailed clean it’s been needing. We’re so glad Team 2 tackled the dust, cobwebs, windows, and all those easy-to-miss spots while still making the experience comfortable in your home. We’ll absolutely make sure your recognition gets back to the team. Thank you for trusting Molly Maid and for such a wonderful recommendation!
Molly Maid of East Contra Costa and Solano Counties
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Febe Saob3 reviewsiTotal number of Google reviews Febe has written across all businesses on Google Maps, not just this one.
The ladies that came to the house did a great job. They were very thorough and hardworking. Excellent service. Thank you
Services: General housekeeping
Response from the owner · a month ago
Febe, thank you! We’re so glad you could enjoy a thorough house cleaning and a job well done. We really appreciate you sharing your experience!
Molly Maid of East Contra Costa and Solano Counties
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Jacob williamsLocal Guide · 12 reviewsiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Great service! I scheduled a move out clean with a quick turn round. The workers arrived and were through on their walk through and my areas of concerns. The cleaning was quick and well done. Would book again!
Price assessment: Reasonable price
Price: $200–250
Services: Service not listed
Response from the owner · a month ago
Jacob, thank you for the great review! We’re glad we could help with your move-out cleaning on a quick turnaround and make sure the areas you cared about were handled well. We appreciate you sharing your experience and would be happy to help again.
Molly Maid of East Contra Costa and Solano Counties
