Molly Maid of Ft. Myers holds a 4.7 rating from 266 reviews, with customers frequently praising the professionalism, thoroughness, and punctuality of the cleaning crews. Positive feedback highlights efficient two-person teams, flexible scheduling, and detailed attention to areas like tile and move-in preparation. However, several low-star reviews cite significant issues with billing transparency, missed appointments, and unresponsive customer service when addressing service complaints or cancellations.
Google rating: 4.7 out of 5 from 266 reviews (87% five-star).
Reviews on this page: 266 Google reviews (183 with written comments, 2 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 29, 2026.
Service: Interior Cleaning Service serving Estero, Florida.
Data from Google, last updated November 2, 2026.
Star ratings
266 Google reviews we collected
4.7of 5
5 stars23287%
4 stars125%
3 stars42%
2 stars42%
1 star145%
Praise vs complaints
Phrases our text analysis found in 183 written reviews
93%praise
Praise22793%
Complaints187%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8736%
Staff & attitude5522%
Speed & response4117%
Would recommend3012%
Price & value167%
Communication94%
Honesty & trust73%
What customers talk about
We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ladies did a fantastic job on our new home for a deep clean move in ready start for us.”
“This was the WORST cleaning service I have ever had.”
“The service is good and the workers are professional and friendly.”
“I called to cancel and the lady just hung up on me instead of asking my name, number, or any information.”
“We were impressed how fast the girls got done, and what a great job they did.”
“Molly Maid has been our go-to home cleaning service for years.”
“I would NOT recommend.”
“They did a fantastic job in a short time for a great price.”
“Total rip off.”
“The walk through, explaining the process, and also our options for cleaning maintenance moving forward.”
“I wish that all housecleaning services were as attentive and efficient and if you elect to use Molly Maids I trust you will be as satisfied as we were.”
People customers mention
Maids17 reviews
Myra6 reviews
Crystal5 reviews
Ebony4 reviews
Angie4 reviews
Ana4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I am so pleased with this service. The service is good and the workers are professional and friendly.
Price assessment: Reasonable price
Price: $100–150
Services: Standard cleaning
Response from the owner · 3 days ago
It is great to hear how happy you are with the service. Thank you for sharing your experience and for mentioning how friendly and professional our team is at MOLLY MAID of Fort Myers. We appreciate your feedback and would be delighted to help you again in the future!
V
V Eichten2 reviewsiTotal number of Google reviews V has written across all businesses on Google Maps, not just this one.
Girls worked very hard for 5 1/2 hours .. great job 👍😊
Price assessment: Reasonable price
Price: $150–200
Services: Deep clean
Response from the owner · 3 days ago
We appreciate you recognizing the hard work our team put in during your visit. Thank you for taking the time to share this and for choosing MOLLY MAID of Fort Myers. We hope to help you again whenever you need us!
L
Lloyd Wands1 reviewiTotal number of Google reviews Lloyd has written across all businesses on Google Maps, not just this one.
Delighted to hear you’ve had such a positive experience every visit. Thank you for your kind words and for choosing MOLLY MAID of Fort Myers again and again. We look forward to helping you next time!
D
Diana Wohnig16 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
We really appreciate your recommendation, Melissa, and are glad you were happy with how everything turned out. Thank you for sharing your experience with MOLLY MAID of Fort Myers. We hope to welcome you back next time you need a hand around the house!
M
M Mon6 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Excellent and thorough cleaning work. Very professional and amiable.
Services: Standard cleaning
Response from the owner · 2 weeks ago
Thank you Doctor!!!! It is wonderful to hear our thorough and professional approach made a difference for you. Thank you for sharing your feedback and for choosing MOLLY MAID of Fort Myers. We truly appreciate your kind words and would love to assist you again in the future!
P
Patrick Hunt2 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Professional, personable efficient and great to work with. Highly recommend Molly Maids.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning, General housekeeping
Response from the owner · 4 months ago
It's wonderful to know you found our team professional and a pleasure to work with. We appreciate your recommendation and thank you for choosing MOLLY MAID of Fort Myers. We'd be happy to help with your cleaning needs again!
M
Monika3 reviewsiTotal number of Google reviews Monika has written across all businesses on Google Maps, not just this one.
We’re glad you were so happy with the results, Monika. Thank you for sharing your experience with MOLLY MAID of Fort Myers. It means a lot to know your home looked refreshed after our visit, and we’d love to help you again whenever you need us.
P
Pennina Borses1 reviewiTotal number of Google reviews Pennina has written across all businesses on Google Maps, not just this one.
It's great to hear you are pleased with the service. Thank you for sharing your experience and for choosing MOLLY MAID of Fort Myers. We appreciate your trust and look forward to your next visit!
C
Carolyn Ahlemeier11 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Superior attention to their cleaning. Easy to work with to meet your cleaning needs!
Price assessment: Great price
Price: $500+
Services: Interior & exterior window cleaning, Standard cleaning, Moving-related cleaning, General housekeeping, Deep clean, Service not listed
Response from the owner · 2 months ago
So glad to hear you found our team easy to work with and attentive to your cleaning needs. Thank you for choosing MOLLY MAID of Fort Myers, Carolyn. We appreciate your kind words and would be happy to help again whenever you need us!
