Customers frequently praise Monster Clean for punctuality, professional communication, and reasonable pricing across carpet, upholstery, and floor services. Reviews highlight thorough stain removal and flexible scheduling, though some note that the owner responds to less than half of feedback. Criticisms include instances of rushed service, unexpected fees added to initial quotes, and equipment issues that left carpets damp or resulted in chemical reactions.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Second time I’ve used Monster Clean. Excellent job a clean pet soiling. Devyaun was prompt, attention to detail and friendly. Recommend and will use their services again.
Great job! Very pleased with spot removal in several places on my carpets. Friendly and professional staff.
Excellent work stains are gone. Friendly service.
Awesome service! Will definitely use again!
Thank you for trusting Monster Clean!
MONSTER CLEAN did a great job. cleaning my upholstered chairs and windows seat cushions. They look like new! Will definitely try them for other services.
Thank you so much for the sweet review! We’re so happy you love how your chairs and cushions turned out! We truly appreciate your support and can’t wait to help you again! 😊
Hardwood floor was so caked with stuck on dirt that the bottom of my feet were filthy. I called Monster Clean and don't have that problem anymore.
Thank you so much for the great review! We’re so glad we could get your hardwood floors cleaned up and feeling fresh again. We truly appreciate you choosing Monster Clean!
Good company. They donated $1000+ to a family in Suffolk with MDA for their broken wheelchair van.
Thank you so much for your kind words! We truly love our community and are always grateful for the opportunity to give back and support our neighbors. We appreciate your support!
They were on time and did an awesome job. My tech was polite, courteous and respected my property.
Thank you for the kind words! We’re so glad you were happy with our service and that our technician took great care of your property. We truly appreciate your business!
I called and need a deep carpet cleaning urgently at a reasonable price.
Thank you for your kind review! We're pleased we could provide fast, thorough carpet cleaning at a price that worked for you. We appreciate your business!
Monster cleaned a phenomenal job cleaning all of my carpets in my house as well as squeezing me in for an emergency appointment. The technician was also very polite and professional. I highly recommend this company.
Thank you so much for the kind words and recommendation! We’re glad we were able to get you taken care of quickly and that you were happy with both the carpet cleaning and the service provided by our technician. We truly appreciate your support and look forward to helping you again in the future!