Google reviewers rate Montgomery County Counseling Center 4.6 out of 5 stars based on 27 reviews, with the owner responding to all comments. Positive feedback highlights the welcoming office environment, professional communication, and effective services such as DBT skills groups, clinical training, and support for adolescents. However, low-star reviews criticize the billing structure for per-minute charges and phone access, while also alleging inconsistent timeliness policies and discriminatory intake requirements for single parents.
Google rating: 4.6 out of 5 from 27 reviews (89% five-star).
Reviews on this page: 27 Google reviews (25 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 1, 2026.
Service: Marriage Counselor serving Rockville, Maryland.
Data from Google, last updated November 10, 2026.
Star ratings
27 Google reviews we collected
4.6of 5
5 stars2489%
4 stars00%
3 stars00%
2 stars00%
1 star311%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
93%praise
Praise2793%
Complaints27%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1552%
Would recommend621%
Speed & response414%
Honesty & trust27%
Quality & results13%
Communication13%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We went there for a back-to-school event, and the people there were very friendly and helpful.”
“Highly recommend them for CEU's to other professionals!”
“…state, Laura was transparent and very helpful, and her follow-up was quick.…”
“…y Counseling Center services because we were out of state, Laura was transparent and very helpful, and her follow-up was quick.…”
“Was a really excellent experience and would highly recommend!”
“Jill was very communicative and I was able to follow up with my client to provide continuity and consistency.”
People customers mention
Laura11 reviews
Goldstein3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had the pleasure of meeting Laura and a couple members of her team at a networking event hosted at Montgomery County Counseling Center. As a fellow therapist I was extremely impressed by the center she has created, the services they provide, and the personal warmth of her and her teammates.
Response from the owner · a month ago
The fact that our culture comes through so much is one of the most meaningful compliments we could receive. Thank you!
Sharon Huang6 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
As a local psychologist, I’ve talked with Laura, the owner of the practice, a few times at her welcoming open house and networking events and have always had positive interactions with her. The office space is gorgeous and cozy, and I appreciate Laura’s warmth and friendliness. The plethora of services that Montgomery County Counseling Center has to offer greatly benefits the community.
Response from the owner · a month ago
Thank you for this, and for coming out to the open house. I always wanted to ensure that the space felt more like a living room than an office so it's lovely to hear that is felt!
Marizela Zelaya1 reviewiTotal number of Google reviews Marizela has written across all businesses on Google Maps, not just this one.
Absolutely lovely space with beautiful and comforting decor in all the rooms and hallways. Kind and welcoming volunteers. I really enjoyed the clothing swap there and meeting everyone.
Response from the owner · 3 months ago
Thank you so much for the kind words, and for coming out to the clothing swap. We love turning our space into somewhere people can connect outside of the therapy room too! Hope to see you at the next one.
Han H.6 reviewsiTotal number of Google reviews Han has written across all businesses on Google Maps, not just this one.
We went there for a back-to-school event, and the people there were very friendly and helpful.
Response from the owner · 3 months ago
Thank you for coming out to the event, and for the kind words. Glad the team could make it a welcoming experience; that's exactly the vibe we're going for when we open our space up for the community.
Kyla Moore4 reviewsiTotal number of Google reviews Kyla has written across all businesses on Google Maps, not just this one.
Highly recommend! My 14yo client joined Jill's DBT-RO small group for additional support and has truly benefited from the many skills she learned. She would've even loved it to be a bit bigger of a group. Jill was very communicative and I was able to follow up with my client to provide continuity and consistency.
Response from the owner · 4 months ago
Thank you so much for this, and for trusting us with your client's care. It's great to hear the RO DBT skills made a real difference! And yes, noted on group size: RO DBT is still lesser known, so one thing we're actively working on is educating referral sources like you on what it treats and who it helps. The more clinicians who know when to refer for it, the fuller those groups can grow. We appreciate the collaboration and the continuity you provided along the way!!
Pam Newman9 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Laura is a passionate and diligent practice owner. MCCC works to help clients feel empowered, understood, and supported. It's a beautiful office space where clients and clinicians feel comfortable working. They strive to offer effective clinical services to clients and their families as well as support the community.
Response from the owner · 4 months ago
Thank you so much for this! It means a lot coming from someone whose work we also respect. We're proud of the team we've built here and the care we bring to every client.
Mara Bayewitz8 reviewsiTotal number of Google reviews Mara has written across all businesses on Google Maps, not just this one.
Laura Goldstein is so engaging, knowledgeable, and REAL. She is a gem to anyone who thinks therapy is "pointless"...all the things we hope people don't think but we know sometimes they do. She will break that mold so fast! What a delight. Five stars, highly recommend.
Response from the owner · 4 months ago
This made me smile! Thank you. Breaking down the skepticism around therapy is something I care deeply about, and hearing that it comes through means everything.
Emily Cullather2 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Scammy. Charges a different rate every 15 minutes you spend in therapy and up to $255 for an hour. And make you pay for talking on the phone and for any access to them. And $400 for some other extra purposes. Then try to sale me a therapist who just got her license and no experience with what I was looking for plus a former massage therapist. Therapy is a joke for them. Trying to take advantage of desperate people looking for help. Might as well go to a real massage therapist.
Response from the owner · a year ago
Because of HIPAA regulations, we are unable to discuss specific comments in this public forum. We take feedback seriously and encourage clients to address concerns directly with our clinical director Sara Varga at [email protected].
Our 2025 informed consent document has been made available to the public and can be found here for context:
https://mccounselingcenter.com/wp-content/uploads/2025/09/2025_Informed_Consent_for_Services.pdf
