Montgomery Veterinary Associates - Carter Hill Road
4.9★★★★★ · 400 Google reviews · 24 photos
Veterinarian · Montgomery, AL
Montgomery Veterinary Associates - Carter Hill Road at a glance
Reviewers praise the clinic for friendly staff, prompt scheduling, and thorough explanations of treatments and medications. Services include routine checkups, allergy management, grooming, and urgent care, with clients noting reasonable prices and helpful follow-up communication. However, criticisms highlight inconsistent grooming quality, perceived rudeness from some receptionists, and concerns regarding surgical capabilities and pricing for complex cases.
Google rating: 4.9 out of 5 from 400 reviews (95% five-star).
Reviews on this page: 400 Google reviews (287 with written comments, 35 with photos).
Owner responses: the business replied to 6% of reviews.
Reviews from Google, shown as published (original wording, unedited).
TL
Tomikia Landon4 reviews
★★★★★
This place saved our dog life don’t know what we would’ve done without them and the price is reasonable thanks again
Response from the owner · 2 days ago
Knowing we could help save your dog's life means everything to us. We're grateful you found our services both effective and reasonably priced. Thank you, Tomikia, for sharing this experience.
Dr, Williford and Paige were amazing with Gracie and the customer service was amazing.
Price assessment: Great price
Services: Service not listed
Response from the owner · 3 days ago
Gracie was such a pleasure to have in our care, Christopher. We're delighted to hear that the customer service and care from our doctor and team made a positive impression. Thank you for sharing your experience with us!
New to Montgomery and heard good things about Montgomery Veterinary Clinic. The good things were true. Welcoming front desk , Dr. Armstrong took a lot of time explaining tests and medications. His Vet tech was awesome. Overall very satisfied with the experience.
Price assessment: Reasonable price
Response from the owner · 4 days ago
Hearing that our welcoming front desk and the time spent explaining everything made your visit satisfying is wonderful. We're delighted you chose us after hearing good things, and we're glad we could meet your expectations. Welcome to Montgomery, and we look forward to seeing you and your pet again!
Bubba and Smokey and I were kicked out, because they said I and my dog was aggressive. but I still get mail from them, reminding me it's time to bring them in. it's a real shame, but we found a new vet
5 stars for the front desk. I don’t remember her name, but the blond Australian lady with the nice smile was great. Very friendly and her customer service was outstanding. You don’t see that a lot these days. You can tell she loves what she does.
Vet and the other staff were very nice too. We will be back.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Noticing the outstanding service from our front desk team member is truly appreciated, John. Her friendly demeanor and dedication to her work make a big difference, and we're glad it stood out to you. We're delighted to hear that you found the rest of our team welcoming as well, and we look forward to seeing you again.
This was my 2nd visit and I will highlight what is great and what is less great:
-I thought front desk staff was friendly on my 2nd visit. They seemed a bit unwelcoming my first visit
-they get you into a room fast, perhaps because the waiting room is so small. I do worry about my dog being sick or another dog being sick and getting my dog sick
-on my 2nd visit I got online at 715 am and got an 8 am appt for the same day!
-staff is super friendly but doctors vary a bit in helping. They have both listened well and asked good questions but one took time to show me how to do the medicine and another just totally would have made me figure it out on my own if I hadn’t questioned the tech on what I actually needed to do
-I think it is difficult to go for any illness and get out below about $200 but it is my first pet in about 7 years and maybe I am out of touch with prices
-I will continue going back and updating my reviews 🐶
Mary and the staff were very professional and friendly! I was pleased with the transparency presented to me from Mary! Mary was topnotch!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 weeks ago
Thank you, Thedis, for your kind words! We’re so glad to hear you had a positive experience with our team. Mary takes great pride in providing clear communication and compassionate care, and we're thrilled that her transparency and professionalism made such an impression. We’ll be sure to share your compliments with her and the rest of the staff. Thank you for trusting us with your pet's care!
Found a abandoned kitten was able to do a walk in they checked her gave her a good bill of health and with inless than 25 minutes very good especially if you work at night
Price assessment: Great price
Response from the owner · a month ago
Sandra, bringing in an abandoned kitten on a walk-in basis and getting her a clean bill of health in under 25 minutes is exactly what we aim for. We're glad we could accommodate your schedule, especially with your night shifts. Thank you for trusting us with her care!
Annual visits are such an important part of keeping your small dog healthy, and we're delighted to hear everything went well. Thank you, Nancy, for trusting us with your furry friend's care. We look forward to seeing you both next year!
I absolutely love this office!! They’re very professional and very sweet and kind and caring! I would highly recommend them. They did an absolute wonderful job with Rosie.
Price assessment: Great price
Services: Service not listed
Response from the owner · 2 months ago
Rosie was such a pleasure to have in our care, Jenna! Your kind words about our team's professionalism and kindness mean a lot to us. We're delighted to know you had a wonderful experience and appreciate your recommendation.