Google reviewers rate Moonlight Baby Care, LLC five stars based on twenty-one reviews, with the owner responding to all feedback. Clients describe the agency's newborn care specialists as punctual, professional, and highly communicative, noting that they provide guidance on sleep training, feeding, and soothing techniques. Families report that the specialists help establish consistent infant sleep schedules and offer support during postpartum recovery, ensuring parents feel confident in their child's care without any recurring criticisms.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (21 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: July 30, 2026.
Service: Nanny Service serving Phoenix, Arizona.
Data from Google, last updated November 13, 2026.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
96%praise
Praise5096%
Complaints24%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1733%
Speed & response1223%
Would recommend1019%
Honesty & trust713%
Quality & results36%
Communication36%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She began caring for our son, Graham, when he was just 30 days old, immediately after he was discharged from the hospital, following a month-long stay…”
“Marina met us the day we arrived home from the hospital with our daughter, and immediately stepped in with calm professionalism and compassion.”
“We are forever grateful for the impact Marina has had on our family, and we recommend her wholeheartedly to any family fortunate enough to work with her.”
“Marina is professional, dependable, compassionate, and deeply passionate about her work.”
“Marina cared for our daughter for 11 weeks and far exceeded our expectations.”
“On top of all of that, she was a calm, reassuring and almost therapeutic presence for me during what was a horrible, horrible time.”
“Her communication skills are impeccable, and she always has your family's best interest at the forefront.”
People customers mention
Marina18 reviews
Specialist5 reviews
Hollender4 reviews
Amazon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
We had the privilege of working with Marina from April 24, 2026, through July 30, 2026. A total of 14 weeks. She began caring for our son, Graham, when he was just 30 days old, immediately after he was discharged from the hospital, following a month-long stay in the NICU.
As first-time parents, we cannot recommend Marina enough! She has an incredible wealth of knowledge and resources that we utilize daily. Marina consistently went above and beyond, providing educational materials, guidance, and support that specifically catered towards Graham and what he needed at that time. The guidance we received gave us confidence during an overwhelming time and helped us be prepared for when we were on our own. We learned so much from her, and we are better parents because of Marina.
Marina is professional, dependable, compassionate, and deeply passionate about her work. She is responsible, respectful, and incredibly intuitive. Most importantly, she immediately became part of our family. She loved Graham as if he were her own and genuinely cared about the well-being of every member of our family. While she was here to care for Graham, her compassion, encouragement, and nurturing presence carried into love for us as well. We felt like she was our teacher, therapist, mom, and trusted friend all at once.
During our time together, we faced significant medical challenges with both Graham and me. Marina was our greatest source of support through it all. She celebrated our victories, helped us through our hardest days, and never wavered in her care or encouragement. We laughed together, cried together, and, by the end of our journey, we gained a lifelong friend.
We are forever grateful for the impact Marina has had on our family, and we recommend her wholeheartedly to any family fortunate enough to work with her.
Response from the owner · 3 months ago
Brianna and Shane,
Thank you from the bottom of my heart for your beautiful and thoughtful words. It was truly an honor to care for sweet Graham and to be part of your family's journey during such a special and challenging time.
Watching Graham grow and seeing your confidence as parents blossom has been incredibly rewarding. Thank you for trusting me, welcoming me into your home, and making me feel like part of your family.
I will always cherish the memories we made together and will forever hold a special place in my heart for your family.
With love and gratitude.
~ Marina 💖
Mariana Conant1 reviewiTotal number of Google reviews Mariana has written across all businesses on Google Maps, not just this one.
Marina is the most wonderful newborn care specialist I know! I highly recommend her.
Response from the owner · 4 months ago
Thank you so much, Mariana! Your kind words truly mean the world to me. I'm so grateful for your support and recommendation. It has been such a privilege to care for these little ones and support their families. Thank you from the bottom of my heart! 💕👶
Andrea Surico Zalewski10 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
I am pleased to recommend Marina, who worked with our family as a Newborn Care Specialist. Marina met us the day we arrived home from the hospital with our daughter, and immediately stepped in with calm professionalism and compassion. During those early days, as I was recovering from a C-section and navigating the emotional adjustment of early postpartum life, her support was truly invaluable.
Marina is incredibly nurturing, patient, and gentle with newborns. She cared for our daughter with such attentiveness and tenderness, and it was clear that she truly has a passion for what she does. She taught us many of the newborn care basics—from proper burping techniques to recognizing our
baby’s cues—and she guided us week by week on what developmental changes to expect as our daughter
grew.
One of the most helpful things Marina provided was a personalized daytime routine for our daughter from
the very beginning. She created a schedule tailored specifically to our baby’s needs that helped establish a healthy foundation for feeding and naps. Having this structure from day one made the transition into life with a newborn feel far less chaotic and helped our family settle into a rhythm much
more smoothly.
Marina also helped us set up and organize our bottle and feeding station, thoughtfully arranging all of the parts so everything was easy to use and maintain. She prepared formula in advance and
organized it so it was simple to grab during the daytime when things can feel especially hectic with a newborn. In addition, she recommended many helpful baby products and even allowed us to try some of her own trusted items before purchasing them ourselves, which was incredibly helpful. She truly is
a wealth of knowledge when it comes to newborn care.
Throughout her time with our family, Marina also helped raise awareness around any potential concerns and thoughtfully pointed out things that might be worth discussing with our pediatrician. As new parents learning our baby, she often acted as a helpful first line of guidance and triage for
questions or concerns we had, which gave us tremendous peace of mind.
Marina was consistently professional, punctual, responsible, and respectful of our parenting preferences. She maintained detailed logs of feedings and sleep, used proven soothing and sleep
techniques, and was always open-minded and collaborative in adapting her care to what worked best for our family. Her expertise, warmth, and dedication made a lasting impact on our early weeks as parents.
We are deeply grateful for the care and guidance Marina provided to our family, and I would wholeheartedly recommend her to any family seeking a knowledgeable, trustworthy, and
compassionate Newborn Care Specialist.
Response from the owner · 7 months ago
Dear Andrea and Nick,
Thank you so much for your kind and thoughtful review. It truly means a lot to me. It was an absolute pleasure supporting your family and caring for sweet Noemi during those special early weeks.
I’m so grateful for your trust and for allowing me to be part of such a meaningful time in your lives. With all my love ~ Marina 💖
Olivia Kotalik3 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
It’s hard to put into words how grateful we are for Marina. She started with us on July 20, 2025, and stayed for 12 weeks during one of the most important times in our lives. From day one, she became so much more than just a newborn care specialist, she truly became part of our family.
She is professional, reliable, and incredibly knowledgeable, but what really stood out to us was her compassion and warmth. She treated our baby with such tenderness, while also supporting us as new parents every step of the way. As first-time parents, we honestly don’t know what we would have done without her guidance and steady presence during those early weeks. We had such peace each day when we knew Marina would be coming that night.
She helped us create healthy feeding, sleeping and soothing routines, calmed our baby when nothing else seemed to work, and always met our questions with thoughtful advice. Whether it was diapering, swaddling, troubleshooting GI concerns, or just reassuring us when we felt overwhelmed, she made everything feel manageable.
One of her biggest gifts was helping our baby develop healthy sleep habits. Thanks to her, we were able to get the rest we needed and feel confident in our ability to care for our baby.
We can’t recommend Marina enough. She is kind, patient, and incredibly dedicated to her work. Most importantly, she made our home feel calmer, happier, and more supported. We will always be grateful for everything she did for us, for becoming such a special part of our family, and now we can’t imagine having future children without her by our side again.
Response from the owner · a year ago
Dear Olivia and Chad!
Thank you from the bottom of my heart for such a beautiful and touching review.
It was truly a joy and an honor to be part of your family during those precious first weeks of your adorable little princess.
Your kindness, trust, warmth, abd love meant so much to me. I’ll always treasure the special memories we shared.
Wishing your family a lifetime of love, health, and happiness. 💫
With all my love ~ Marina 💖
Adrian Larson1 reviewiTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Exactly two years later, we are sharing our warmest regards for Marina Hollender. We are now proud parents of two. Marina has given us the gift of sleep with two kids. Jane, our first, still has excellent sleep habits due to the foundation Marina created. You quickly forget how tired you are during those early weeks of new born life. Not only were we exhausted, running on adrenaline, but we had a two year old that didn’t care.
Marina has a process to her sleep conditioning. We can’t tell you how comforting it was to know that
there was a plan in place from day 1 and that someone with Marina’s experience was there to help us with whatever we might need. Additionally, Marina LOVES the kids she works with and it was obvious from the moment she met our daughters. You instantly relax seeing the care she takes with your most prized possessions, and Marina makes sure it doesn’t feel like you are simply handing your child to a stranger for the night!
Marina is a wealth of knowledge. She will teach you, guide you, and support you through the new born
journey. Yes she is there for the baby, but she is very aware of the parents. She keeps a close eye on
everyone to make sure people are sleeping, eating, enjoying the days, and doing ok. The first weeks are a grind. Marina guides you through it.
When Marina arrives on Sunday night, she provides a plan for the coming week, documenting
benchmarks and goals for our daughter’s sleep and laying out our responsibilities for the daytime. This truly is a symbiotic relationship as quality habits during the day lead to positive outcomes at night.
Marina would prep bottles for the coming day and help with the cleaning and organizing of the
command center. If there was a better way to operate Marina would let you know the options, but the
things we were set in stone on she was accepting of and would work with us to incorporate.
We have two kids that sleep through the night. Mission accomplished! We couldn’t be happier with how these experiences went. We were so happy with our first, Marina was our second call when we got pregnant again.
Response from the owner · a year ago
Dear Adrian and Jennifer,
Thank you so much for your sweet words! I’m so proud of how far your little princesses have come, it’s amazing to see them both sleeping through the night! 💛 I loved being part of this journey with your family, and I’m so grateful you trusted me again the second time around. Wishing you many peaceful nights and happy memories ahead… mission accomplished indeed, thanks to our teamwork! ~Marina 💗
Haley McNeely5 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Marina started caring for our family on December 11th, 2024 which was the day we arrived home from the hospital. She immediately eased any of our fears and anxieties as new parents and helped us create a calm and caring environment. There aren’t enough positive words to describe our time with Marina but we can start with compassionate, nurturing, gentle, educated, passionate, respectful and caring. She cared for our baby, but she also cared for us. She went out of her way to answer any questions and educate us on any matter, big or small. She made us feel comfortable with swaddling, burping, diapering, breastfeeding and more. We followed her guidance, advice and recommendations as closely as possible to help get our son into a good routine. We followed the schedule during the day and with her help at night we were able to have our son sleep through the night by 10 weeks. Not only is Marina professional, but she is also so sweet and loving to us as a family. She loved to see photos of our baby and talk to us about life in general. We are hoping and praying that she is available for our next baby because we can’t imagine not having her to help us. We now see her as family and will hope she will be at our baby’s birthday parties and holidays. Overall, Marina made the transition to parenthood smooth, restful and worry-free.
Response from the owner · a year ago
Dear Haley and Ryan,
Thank you so much for your kind and thoughtful words. It was truly an honor to be a part of your journey into parenthood and to care for your little one. Seeing your family grow in confidence and love was such a joy. I’m so grateful for the trust you placed in me and for the wonderful bond we’ve built. It means the world to hear how much of a positive impact my support had on your experience, and I’m beyond touched to be considered part of your family. Your family will always hold a special place in my heart, and I can’t wait to see your little one continue to grow. I would absolutely love to be there for you again in the future and to celebrate all of your little one’s milestones along the way! Wishing your family endless love and happiness and precious moments together. ~Marina 💗
P.S. I love the picture!
Jack Czerwinski1 reviewiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Marina was truly a blessing in our lives from the get-go. She began working with our family in November of 2023 and was with us for 12 weeks. Even before our baby arrived, Marina was beyond helpful. Whether it was taking a phone call or responding to a text, she was always there and responsive to our questions with an intuitive answer. With the help before the arrival and the 12 week stay, she made the transition from one child to two much easier.
Her gentle, loving heart truly shines through in the love that she has for babies. In addition to that, she provides a trusting ease to parents and helps make family life easier. Our son developed acid reflux when he was 5 weeks old, and having Marina's calmness and sense of confidence gave us peace of mind throughout the night.
Always flexible and accommodating, if we needed her on a weekend because of an event or family function, she never hesitated and was always here.
On top of the sleep training, the biggest benefit of having Marina is the schedule she instructed us to be on for our newborn. Sticking to this schedule with the help of the app she recommended made a 7pm to7am sleep cycle possible. The app helped our family track everything from the time of feeding and bottle size bottle, to diaper, to nap time.
We can’t recommend Marina enough – she was our saving grace!!
We will miss her so much and have her back for number 3!!
Response from the owner · 2 years ago
Dear Jack and Lea!
I wanted to take a moment to extend my heartfelt gratitude for the time you took to share your experience with my newborn care services. Your review truly means the world to me, and I am deeply grateful for your kind words and positive feedback. It was an absolute delight to support your beautiful family and care for your precious baby during such a special time. Hearing that you were pleased with the level of care provided fills me with immense joy and fulfillment. Your trust in my services is incredibly valuable, and I am honored to have been a part of your journey into parenthood once again. I'll always remember the special moments we spent together. Thank you for allowing me to be a part of your family's journey, and I eagerly anticipate the opportunity to assist you with baby #3! ~Marina 💗
Alexa Tibshraeny Leonard7 reviewsiTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Marina was a godsend to my family during a very challenging time. My father was passing away and I was in town for a short period of time to be with him / my mom along with a 3 month old who barely slept and a 2 year old who was totally off schedule. I somehow was lucky enough to find Marina from friends of friends, and catch her in between clients. She stepped in to help me get the rest I so needed at night. Not only did she provide me a good night's rest, but she also taught us so much about how to be managing our baby's schedule. On top of all of that, she was a calm, reassuring and almost therapeutic presence for me during what was a horrible, horrible time. She was always available to listen to me while I cried, to offer advice from her own experience, and to help me find hope. She really was so amazing, I cannot say enough good things. If you are fortunate enough to find Marina, you should absolutely jump at the opportunity to bring her into your baby's life (and your own). If I have a third baby I am flying her to Los Angeles!
Response from the owner · 2 years ago
Dear Alexa,
I wanted to express my heartfelt gratitude for your amazing review regarding my services as a Newborn Care Specialist. Your kind words are truly appreciated, and it was a pleasure assisting you and your adorable family.
Thank you for entrusting me with the care of sweet Lukas.
If you ever need further assistance or have any questions, feel free to reach out. ~Marina 💗
Rimpi SainiLocal Guide · 14 reviewsiTotal number of Google reviews Rimpi has written across all businesses on Google Maps, not just this one.
We highly recommend Marina as an exceptional newborn care specialist. We worked with her for 12 weeks, starting the night we brought our baby home from the hospital. By the end of her time with us, our baby was sleeping 12 hours throughout the night. She gave us the tools needed to succeed in helping to care for our newborn. She even helped me establish a healthy, successful nursing relationship with my baby from the moment we got home! Her passion for children, her commitment to excellence, and her natural ability to connect with children make her an exceptional asset to any family. She is a responsible, reliable, and compassionate person that will be a part of our lives forever. We wholeheartedly recommend Marina as a dedicated and trustworthy newborn care specialist. She will be our first phone call if we’re ever expecting again!
Response from the owner · 2 years ago
Dear Rimpi and Josh, your kind words touched me profoundly, and I am genuinely grateful for the opportunity to provide care and support during such a special time for your family. Knowing that my services have positively impacted your experience means the world to me. I am honored to have been chosen as your newborn care specialist, and I want you to know that your satisfaction and the well-being of your newborn are always my top priorities.
Thank you once again for entrusting me with the care of your precious Jiji and for taking the time to share your positive experience. Wishing your family continued joy, love, and countless beautiful moments together. If there's anything more I can do for you or you have any further feedback to share, please don't hesitate to reach out.~Marina 💗
C. Sofia M.Local Guide · 14 reviewsiTotal number of Google reviews C. has written across all businesses on Google Maps, not just this one.
Marina, a name I will never forget, we will never forget. This woman is a true baby whisperer, but even more so she is a human, the most human sensitive, caring person I could ever oh to cross my path with. What an incredible teacher, what an incredible peace of mind. Not only she took care of my newborn, while I was recovering from giving birth, but also Marina has taught us so many Things we could’ve never learned from doctors or friends. From a perfect baby shower list … from sterilization to feeding techniques, from rules to tips, her knowledge is better than doctors, her precision is impeccable and her method is infallible.
She’s the first minute she felt part of the family , her energy, her sensitivity, and even her culture values is the best you can have it hope for.
Lucky families to have her!
Response from the owner · 3 years ago
Dear Carlotta, thank you very much for such a warm review. It has been a pleasure providing you support and sharing special moments together. Baby Aston is blessed to have wonderful parents. My passion is helping new parents and impact positively while getting to know your little one. I look forward to working with you again in the future! ~Marina 💗