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Moore's Home Furnishings

4.8 ★★★★★ · 625 Google reviews · 24 photos
Furniture store · Kerrville, TX

Moore's Home Furnishings at a glance

Customers frequently praise the store's delivery teams for arriving on time or early, assembling furniture efficiently, and handling items with care. Sales staff are often noted for being knowledgeable and helpful during the selection process. However, lower-rated reviews indicate that some customers felt ignored by sales associates or perceived pricing to be higher than competitors, with complaints about inconsistent service levels based on purchase size.

  • Google rating: 4.8 out of 5 from 625 reviews (92% five-star).
  • Reviews on this page: 625 Google reviews (564 with written comments, 20 with photos).
  • Owner responses: the business replied to 16% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Furniture Assembly Service serving Kerrville, Texas.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.8
★★★★★
625 reviews on Google
5★576
4★22
3★8
2★6
1★13

Reviews from Google, shown as published (original wording, unedited).

Catherine Lowrance
★★★★★

Jake and Eric were friendly, professional, and conscientious. They worked quickly and carefully to get furniture assembled and working properly. Excellent work all around!

Review from Google · view on Google
David Lovelace9 reviews
★★★★★

Great experience with this store. Jake & Eric delivered our furniture earlier than promised, quickly assembled everything and were finished in less than 45 minutes. They were very helpful, moving items to another room at our request as well.

Review from Google · view on Google
Carol Browning5 reviews
★★★★★

Polite, smiling faces.

Response from the owner · 5 days ago

Thank you, Carol, for your wonderful feedback! We're thrilled to hear that you enjoyed the polite and smiling faces at our store. We appreciate your support and look forward to seeing you again soon!

Review from Google · view on Google
Sandra Glebe4 reviews
★★★★★

CJ and Shannon did an excellent job of delivering our new livingroom set. They were careful and expedient. They were friendly and respectful. Would highly recommend them.

Response from the owner · 4 days ago

Thank you, Sandra! We're thrilled to hear that CJ and Shannon provided you with excellent service while delivering your new living room set. Your recommendation means a lot to us. We appreciate your kind words and hope you enjoy your new furniture!

Review from Google · view on Google
Katie BibleLocal Guide · 50 reviews
★★★★★

CJ and Shannon were amazing delivering our xcs mattress and lux base. They made sure everything worked and included my son to help with their operation which made his day. They even hauled off my old mattress. Pretty top notch set of guys.

Response from the owner · 5 days ago

Thank you, Katie, for your wonderful review! We're thrilled to hear that CJ and Shannon made the delivery of your mattress and base such a great experience for you and your son. We appreciate your kind words and look forward to serving you again!

Review from Google · view on Google
Gary Chaffins6 reviews
★★★★★

WE PURCHASED a tem luxeadapt 2.0 mattress with Tem adj ergo 3.0 6 base on 05/21/2026. CJ and Eric came on 10/12/2026 to raise the base with leg segments removed at time of delivery in April. They set up the bed so it's now much more comfortable getting out of bed. Thanks for your good service.

Response from the owner · 5 years ago

Hi Gary, we are delighted you had such a great experience. Thank you for taking time to leave a review and for shopping with us. We greatly appreciate your business. Moore's.

Review from Google · view on Google
Raina Myers11 reviews
★★★★★

Gotta brag on the delivery crew. They are great guys. CJ always brings a really good energy and vibe. We appreciate you guys!

Response from the owner · a week ago

Thank you, Raina, for your awesome feedback! We're thrilled to hear that our delivery crew, especially CJ, made a positive impression. We appreciate your kind words and support!

Review from Google · view on Google
Pam TaylorLocal Guide · 16 reviews
★★★★★

Service Excellence! From start to finish, our experience was outstanding! Tim Schmidt, our salesman, provided personalized service with genuine care and exceptional attention to detail. Toni, in administrative services, was warm and attentive to our customer care needs. Our delivery team, CJ and Eric, were professional, courteous, and meticulous, ensuring our furniture was handled with care and everything was just right. What impressed us most about Moore's was the personal attention, exceptional service, and pride in quality demonstrated by everyone involved. It is refreshing to work with a company whose team genuinely cares about its customers and takes pride in every aspect of the experience. Tim, Toni, CJ, and Eric are shining stars at Moore's Home Furnishings! We highly recommend them for their exceptional service, quality, and attention to every detail. Thank You!

Response from the owner · a week ago

Thank you, Pam, for your wonderful feedback! We are thrilled to hear about your exceptional experience with Tim, Toni, CJ, and Eric. It means a lot to us that you felt the personal attention and care from our team. We appreciate your recommendation and look forward to serving you again in the future!

Review from Google · view on Google
Katherine Summers7 reviews
★★★★★

I purchased a dresser for my son and had it delivered. Jake and Eric not only delivered that dresser, but they took the old one away. Very professional, and not only on time but early, which was awesome. I really appreciate the white glove service.

Response from the owner · 2 weeks ago

Thank you, Katherine, for your wonderful feedback! We're so glad to hear that Jake and Eric provided you with such a professional delivery experience. We truly appreciate your comments, and we hope your son enjoys the new dresser!

Review from Google · view on Google
Karel2 reviews
★★★★★

Eric and Jake were very efficient setting up our new mattress system and very patient with my husband getting in the way. They took the time to show him how the controls worked and we give them all fives.

Response from the owner · 2 weeks ago

Thank you, Karel, for your wonderful feedback! We're thrilled to hear that Eric and Jake provided efficient service and took the time to ensure your husband was comfortable with the new mattress system. Your satisfaction means a lot to us, and we're glad you had a great experience!

Review from Google · view on Google

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