MorningStar Senior Living of Sparks holds a 4.5 out of 5 rating from 56 reviews, with the owner responding to 73% of comments. Reviewers frequently praise the facility's cleanliness, friendly staff, and quality meals, noting that communication is generally clear during tours and admissions. However, a recurring criticism involves poor responsiveness to phone calls from family members regarding resident concerns, alongside isolated complaints about room maintenance and elevator issues.
Google rating: 4.5 out of 5 from 56 reviews (79% five-star).
Reviews on this page: 56 Google reviews (35 with written comments).
Owner responses: the business replied to 73% of reviews.
Most recent review: August 26, 2026.
Service: Memory Care Facility serving Sparks, Nevada.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.5
★★★★★
56 reviews on Google
5★44
4★6
3★0
2★1
1★5
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Morning Star Assisted Living in Sparks, NV truly deserves recognition for their compassion and professionalism.”
“I would absolutely recommend Morning Star to families looking for compassionate memory care.”
“They have dedicated roles and communication is fantastic.”
“She immediately was on board to help (on her own time).”
“They took the time to explain everything clearly, answered all of our questions, and treated our family with genuine care during a very difficult time.”
“The services are competitively priced and I feel comforted knowing my mom is well cared for.”
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Liz Dendary5 reviewsiTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
My mom recently moved in the assisted living at MorningStar from another local independent senior living community. MorningStar is amazing. Their staff is well trained and caring. They have dedicated roles and communication is fantastic. The services are competitively priced and I feel comforted knowing my mom is well cared for. Unfortunately I have a lot of experience with various assisted living and memory care communities in our area having both parents who have lived in them, and I cannot recommend Morningstar enough. Definitely worth your consideration!!
Response from the owner · 2 months ago
Your generous words of praise are so deeply appreciated. It is our joy to serve those who first served us — the trailblazing generations who have gone before us to show us the way. Thank you for entrusting us with someone so precious to your heart!
Melony CarterLocal Guide · 6 reviewsiTotal number of Google reviews Melony has written across all businesses on Google Maps, not just this one.
Exceptional staff. We needed some ice for an injury. I came down to the lobby hoping to find something. The restaurant had closed. I caught Ro (nurse) just getting off shift. She immediately was on board to help (on her own time). Thank you Ro for taking the time to help us!
Response from the owner · 7 months ago
Thank you, Melony! We're thrilled to hear about your positive experience with our team, especially Ro. Our team is dedicated to going above and beyond for residents and their families. Your feedback truly motivates us to keep delivering exceptional care!
Denise Stone8 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Morning Star Assisted Living in Sparks, NV truly deserves recognition for their compassion and professionalism. Although my mother passed away before she was able to move in, the staff was incredibly kind, patient, and supportive throughout the entire admission process for the memory care unit. They took the time to explain everything clearly, answered all of our questions, and treated our family with genuine care during a very difficult time. Their empathy and willingness to help made a stressful situation feel more manageable, and I will always be grateful for the kindness they showed us. I would absolutely recommend Morning Star to families looking for compassionate memory care.
Response from the owner · 9 months ago
Thank you, Denise, for your heartfelt review. We're so glad to hear that our team provided you with support and compassion during such a difficult time. Your recommendation means a lot to us, and we’re here for families seeking care and understanding. Your kind words inspire us to keep doing what we do best.
Rose La VelleLocal Guide · 20 reviewsiTotal number of Google reviews Rose has written across all businesses on Google Maps, not just this one.
The employees I always encounter have been so nice and caring! I love having my mom there!
Response from the owner · 2 years ago
Hi Rose, thank you so much for your kind words! We are thrilled to hear that you and your mom have had such positive experiences with our team. Your feedback means a lot to us and we look forward to continuing to provide excellent service for you both.
Ginger GibbsLocal Guide · 89 reviewsiTotal number of Google reviews Ginger has written across all businesses on Google Maps, not just this one.
Hi Ginger, thank you for the wonderful review! We're thrilled to hear that you found our community beautiful, clean, and friendly. Your feedback means a lot to us and we hope to see you again soon. Thank you for your support!
Patricia SettemberLocal Guide · 78 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
My daughter lives there. Food is the very best. Employees are very friendly and they keep it so clean. Love Morningstar. I plan on living there in the future.
Response from the owner · 2 years ago
Hi Patricia! Thank you so much for your kind words about MorningStar. We're thrilled to hear that you enjoy the food and find our team is friendly. We look forward to potentially welcoming you as a resident in the future. Have a wonderful day!
Nicole Charlebois12 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Hi Lorna, thank you for your feedback. We appreciate your kind words about our team. We have taken note of your concern regarding the elevator and will address it promptly. Your satisfaction is our top priority and we hope to serve you even better in the future.
Mike Affinito5 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Hi Mike, thank you for sharing your feedback with us. We appreciate your input regarding the elevator and this is something we hope to have fixed very soon.
Yvonne WilkeLocal Guide · 75 reviewsiTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
I love this place. I have been taking care of clients privately here for over 3 years. Staff is always accommodating and friendly. Jenn at the front is always amazing. Waitstaff is friendly and helpful. I can't say enough. So much to do for residents daily
Response from the owner · 2 years ago
Yvonne, thank you so much for your kind words! We are thrilled to hear about your positive experiences at our community over the past three years. We strive to provide top-notch service and are glad to hear that Jenn and our team have made your visits memorable. Looking forward to your next visit!
