Morphose Massage and Healing Arts, LLC / Victoria Valiante, LMT
Massage therapist · Jacksonville, FL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 158 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★78 Google reviews · 13 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Morphose Massage and Healing Arts, LLC / Victoria Valiante, LMT at a glance
Google reviewers rate Morphose Massage and Healing Arts LLC five stars based on seventy-eight reviews, with the owner responding to fifty-one percent of feedback. Clients frequently cite personalized attention, including pre-session consultations and frequent pressure checks, as key aspects of the service. The studio is described as a calming environment featuring heated tables and red light therapy. One reviewer noted that the pricing was reasonable for the quality of care provided.
Google rating: 5.0 out of 5 from 78 reviews (100% five-star).
Reviews on this page: 78 Google reviews (77 with written comments, 4 with photos).
Owner responses: the business replied to 51% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
This companyMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Morphose Massage and Healing Arts, LLC / Victoria Valiante, LMT: 100/100 on this factor. Category median: 94.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Morphose Massage and Healing Arts, LLC / Victoria Valiante, LMT: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Morphose Massage and Healing Arts, LLC / Victoria Valiante, LMT: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Morphose Massage and Healing Arts, LLC / Victoria Valiante, LMT: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
78 Google reviews we collected
5.0of 5
5 stars78100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
98%praise
Praise9298%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price754%
Reasonable646%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3234%
Would recommend2527%
Quality & results1516%
Honesty & trust1314%
Communication55%
Speed & response33%
Price & value11%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My therapist V was attentive, professional, and truly focused on muscle + bone connectors.”
“I highly recommend her to anyone looking for a relaxing, welcoming, and genuinely healing massage experience.”
“I cannot recommend Victoria highly enough.”
“Thank you so much Victoria for your attention to detail, compassion and care.”
“You can tell she genuinely cares about providing a personalized experience rather than just going through the motions.”
“She really listened to all of my concerns and took the time to address them.”
“I was having a very stressful day, and from the moment I walked in, I immediately felt calmer.”
“I recently got a massage from V I must say one of the best massages I ever got ,and they price was right ,will definitely recommend”
People customers mention
Jax4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
N3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My first massage today with Victoria and she's amazing!! I was anxious at first but she put my mind and body at ease. Her approach is so specific to what I needed, and she is also intuitive. She checked in with me at various points to ask about pressure and how I was doing. I felt very seen, heard, and cared for!…
Amanda10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Morphose Massage stands out as one of the best in Jacksonville. My therapist V was attentive, professional, and truly focused on muscle + bone connectors. The heated massage table had red light therapy as well! I left feeling relaxed and free of the tension I came in with. Regular wellness sessions are the key to keeping our youth.
Bennett12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Victoria at Morphose Massage is not your typical massage therapist. She does things differently than the rest. She actually listens, asks questions, and checks in throughout the session to make sure everything feels right. You can tell she genuinely cares about providing a personalized experience rather than just…
BrendaLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Vee takes the time to talk with you before your session about what your body specifically needs, so every massage feels personalized rather than generic. She's also an energy healer, and she has a real gift for helping your body release stress and shift into a state of healing.
The details make the difference: her…
Reasonable price
Kassandra3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had such a wonderful experience today. I was having a very stressful day, and from the moment I walked in, I immediately felt calmer. Her space is beautiful, peaceful, and so relaxing. She took the time to listen to how I was feeling, asked thoughtful questions, and made sure I was comfortable throughout the…
Reasonable price
Caleigh6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Victoria is the best massage therapist I've had. She is very grounding and calming, as well her space that is extremely-well curated - it has a dark victorian vibe (candles, nice furniture...etc). She always has a chat with you before and after your massage and will listen and respond in the massage, for example, I…
My first massage today with Victoria and she's amazing!! I was anxious at first but she put my mind and body at ease. Her approach is so specific to what I needed, and she is also intuitive. She checked in with me at various points to ask about pressure and how I was doing. I felt very seen, heard, and cared for! Already booked my next massage. Thank you Victoria for a wonderful experience!!
Amanda Ramdas (Mandy)10 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Morphose Massage stands out as one of the best in Jacksonville. My therapist V was attentive, professional, and truly focused on muscle + bone connectors. The heated massage table had red light therapy as well! I left feeling relaxed and free of the tension I came in with. Regular wellness sessions are the key to keeping our youth.
Bennett Lance12 reviewsiTotal number of Google reviews Bennett has written across all businesses on Google Maps, not just this one.
Victoria at Morphose Massage is not your typical massage therapist. She does things differently than the rest. She actually listens, asks questions, and checks in throughout the session to make sure everything feels right. You can tell she genuinely cares about providing a personalized experience rather than just going through the motions. Highly recommend!
Brenda KatoLocal Guide · 44 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Vee takes the time to talk with you before your session about what your body specifically needs, so every massage feels personalized rather than generic. She's also an energy healer, and she has a real gift for helping your body release stress and shift into a state of healing.
The details make the difference: her massage table is heated and layered with crystals and other healing materials, and she incorporates crystal sound bowls and essential oils throughout the session. The whole experience is relaxing, restorative, and genuinely therapeutic.
If you're looking for a massage therapist in Jacksonville who blends skilled bodywork with energy healing, book with Vee — you won't be disappointed. Highly recommend!
Price assessment: Reasonable price
Kassandra Duarte3 reviewsiTotal number of Google reviews Kassandra has written across all businesses on Google Maps, not just this one.
I had such a wonderful experience today. I was having a very stressful day, and from the moment I walked in, I immediately felt calmer. Her space is beautiful, peaceful, and so relaxing. She took the time to listen to how I was feeling, asked thoughtful questions, and made sure I was comfortable throughout the entire session. I left feeling refreshed, at peace, and so much better than when I arrived. You can truly tell how much she cares about her clients and the experience she creates. I highly recommend her to anyone looking for a relaxing, welcoming, and genuinely healing massage experience. I can’t wait to come back!
Price assessment: Reasonable price
Caleigh Robinson6 reviewsiTotal number of Google reviews Caleigh has written across all businesses on Google Maps, not just this one.
Victoria is the best massage therapist I've had. She is very grounding and calming, as well her space that is extremely-well curated - it has a dark victorian vibe (candles, nice furniture...etc). She always has a chat with you before and after your massage and will listen and respond in the massage, for example, I wanted more focus on my left lower-back/glute muscles and she spent more time there and gave me much-needed relief. She is very considerate, intuitive, comforting, and her massage table is heated! I highly recommend!
Skyler Gibbons6 reviewsiTotal number of Google reviews Skyler has written across all businesses on Google Maps, not just this one.
This was my first massage ever and was exactly what my body needed. V created a space where I truly felt safe and comfortable. She checked in multiple times about pressure and my comfort. My massage was a great combination of relaxation and relief. I left feeling lighter and genuinely cared for!
Can’t wait for my next session :)
Price assessment: Great price
tal madar10 reviewsiTotal number of Google reviews tal has written across all businesses on Google Maps, not just this one.
Great Therapist who takes the time to listen to what you and your body tell her! Great pressure and took the time to check in multiple times to ensure i was comfortable with the pressure/modality while providing a safe and reassuring environment and atmosphere. The studio is gorgeous and very calming.
Price assessment: Great price
Çağrı Paçin1 reviewiTotal number of Google reviews Çağrı has written across all businesses on Google Maps, not just this one.
