Google reviewers rate Moses Chimney five stars based on twenty-one reviews, with the owner responding to all feedback. Customers describe services including chimney cleaning, inspections, rebuilds, and waterproofing, noting punctual arrival and easy online scheduling. Recurring themes highlight professional communication, thorough video documentation of inspections, and fair pricing without upselling. No negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (20 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Chimney Sweep Service serving Detroit, Michigan.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
21 reviews on Google
5★21
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
ME
Marlin E. Mason II8 reviews
★★★★★
Very knowledgeable and professional yet very comfortable to talk with and the work was excellent and the crew was cool
Response from the owner · 2 days ago
Marlin, we really appreciate you taking the time to share your experience! It’s great to hear that you felt comfortable talking with our team and that you were happy with the quality of our work. We believe great service starts with good communication, and it means a lot to know that came through. The crew will definitely appreciate your feedback! We’re always here if you ever have questions or need anything in the future.
Moses Chimney
Guys are great, showed up in a timely manner. Inspection was quick and straightforward, gave very good advice. Would 100 percent recommend
Response from the owner · 3 days ago
Ethan, we really appreciate your feedback and recommendation! We believe a good inspection should be straightforward, informative, and leave homeowners feeling confident about their next steps. We’re glad that was your experience with our team. It was a pleasure helping you, and we’re always here if you have any questions or need anything in the future!
Moses Chimney
The puntuality, the advise and prompt execution of the service was outstanding.
At the same day I could use the fire place and it worked perfectly.
Excellent job.
Response from the owner · 5 days ago
Alexander, it’s great to hear that you were able to enjoy your fireplace the very same day! We believe that showing up on time, giving clear advice and getting the job done right should always be a part of the experience. We really appreciate you taking the time to share your feedback. Enjoy your fireplace, and feel free to reach out whenever you need us!
Moses Chimney
I booked online was pretty easy. The technician sent me eta 30 minutes before and the experience was outstanding
Thank you Moses chimney
Response from the owner · 5 days ago
David, we really appreciate you taking the time to share your experience! We’ve put a lot of effort into making our online booking process simple and convenient, so it’s especially rewarding to hear that it worked well for you. We’re also glad our communication and service met your expectations. Feedback like yours encourages us to keep improving every part of the customer experience. Thank you for choosing us!
Moses Chimney
Very professional and very thorough. Videoed much of the inspection. I’d recommend them very highly!!
Response from the owner · 5 days ago
Susan, it’s wonderful to hear that you appreciated the time and attention we put into your inspection! We always want our customers to understand exactly what we’re seeing and why we’re recommending certain repairs. Thank you for your kind words, your recommendation, and for choosing us to take care of the work. We’re excited to get started!
Moses Chimney
I had a great experience with Moses chimney sweeping service, they came on a Sunday which was a plus for me! Moe was very thorough, looking at everything, and even invited me to view the camera footage so I could see what was happening inside my chimney. He walked me through the process, explained his findings, and let me know what they recommended before leaving. He double checked all my questions were answered.
The pricing was reasonable, too. What I appreciated most was his transparency and professionalism. When they finished, I had a much clearer understanding of my chimney’s condition, whether it was safe to use, and what steps were needed next. I felt confident that they had done the job they came to do. I would definitely recommend a company that takes the time to educate its customers and gives them peace of mind!
Response from the owner · 6 days ago
We really appreciate you taking the time to write such a thoughtful and detailed review. It was a pleasure helping you better understand your chimney and its condition. We’ve always believed that homeowners deserve to see what we see, understand what’s going on and feel comfortable asking questions. Hearing that you felt informed and confident by the end of our visit means a lot to us.
Feedback like yours is what keeps us motivated to continue improving and providing the best service we can. Thank you again for your trust and for sharing your experience with us. Don’t hesitate to reach out if you ever have any questions or need anything in the future. We’re always happy to help !
Moses Chimney
He’s exceptional and very knowledgeable. He’s very kind. He even did a follow up troubleshooting with me over FaceTime to fix a relatively simple follow-up problem. I would recommend him highly.
Response from the owner · 6 days ago
Tiberio, it was a pleasure working with you! It’s always great to hear from our customers, even a year after the original service. We believe good service doesn’t end when the job is completed, and we’re always happy to help whenever something comes up. We really appreciate your continued trust and are glad we could help get everything taken care of!
Moses Chimney
Moe and Joe We're very professional I have a small dog and they made an effort to pet him and put him at ease which is very important to me. They found the problem quickly and fixed my unit in no time I would recommend them to anybody who needs any kind of fireplace maintenance!
Response from the owner · a week ago
Really appreciate you taking the time to share your experience. It means a lot to know that our work and attention to detail made a difference. We enjoyed working with you and we’re always just a phone call away if you ever need anything thanks again for choosing us.
Moses Chimney has been great to work with! Easy to schedule, great communication, and very knowledgeable. We needed a chimney inspection for our new home and were provided with lots of knowledge and advice. Would definitely recommend!
Response from the owner · a week ago
Thanks so much for your kind words! Our team is thrilled to hear you had a great experience with the chimney inspection.