Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREMosley Appliance Repair
Broken Arrow, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 11 washer dryer hookup services · 4.9★ from 391 Google reviews
Report card
Percentile vs other washer dryer hookup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mosley Appliance Repair is better than 90% of washer dryer hookup services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mosley Appliance Repair is better than 84% of washer dryer hookup services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mosley Appliance Repair is better than 95% of washer dryer hookup services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mosley Appliance Repair is better than 100% of washer dryer hookup services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mosley Appliance Repair is better than 100% of washer dryer hookup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mosley Appliance Repair is better than 100% of washer dryer hookup services.A
100
Reviews for your job
Customers hired Mosley Appliance Repair for 8 kinds of job.
Mosley Appliance Repair for stove & cooktop repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Stove & cooktop repair”
Meg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great fast service! Diagnosed our problem right away!
Stove & cooktop repair+ Quality+ Professionalism
Price
$170-32% vs typical washer dryer hookup services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 67%Overpriced 2%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 34 | $176–$440 |
| Dryer repair | 13 | $146–$303 |
| Washing machine repair | 10 | $139–$342 |
| Dishwasher repair | 10 | $119–$283 |
| Refrigerator repair | 3 | — |
| Oven repair | 2 | $175–$473 |
| Freezer repair | 2 | — |
| Stove, cooktop & oven repair | 2 | — |
