Reviewers frequently praise the thoroughness of mosquito and tick treatments, noting that technicians are professional, punctual, and communicative. Many customers highlight the effectiveness of the service in reducing pest populations and appreciate the company's responsiveness to concerns. However, a small number of negative reviews cite billing errors, perceived lack of warranty coverage, and dissatisfaction with the company's response to service complaints.
Google rating: 5.0 out of 5 from 1,031 reviews (98% five-star).
Reviews on this page: 1,031 Google reviews (744 with written comments, 11 with photos).
Owner responses: the business replied to 99% of reviews.
Phrases our text analysis found in 744 written reviews
99%praise
Praise1,01399%
Complaints61%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results37337%
Staff & attitude33132%
Communication11011%
Speed & response10610%
Would recommend747%
Price & value162%
Honesty & trust91%
What customers talk about
We read 744 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“from Mosquito Joe came out and did a great job spraying for us.”
“2025 has been a terrible tick year and these guys go above & beyond to make sure my property is treated & that we are all safe from ticks, without wor…”
“Extremely professional company and very happy with treatment results.”
“The products work very well, and they communicate with the customer to the highest level.”
“Greg was professional, arrived on time, and did a thorough job treating our property for ticks.”
“He also returned to my home when a rain delay concern lifted and sprayed my property on the day scheduled, a big relief since my house was all prepare…”
“Highly recommend them and will be using them again for my pest control needs moving forward.”
“Yet had I known it was so reasonably pricer, I would have joined years ago.”
“Highly recommend Greg if you’re looking for effective and reliable mosquito spraying!”
People customers mention
Kyle14 reviews
Brian12 reviews
Justin11 reviews
Nick10 reviews
Henry10 reviews
Eric10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great product and service! The technicians on staff are always amazing!
Price assessment: Reasonable price
Price: $140–160
Pest type: Mosquitoes, Other
Response from the owner · Edited a month ago
We’re glad to hear you’ve been happy with both the product and the service. Thank you for mentioning our technicians and for sharing your positive experience with Mosquito Joe of Farmington Valley. We appreciate your support and would love to help you keep your outdoor spaces comfortable any time you need us!
Jayne O'Donnell6 reviewsiTotal number of Google reviews Jayne has written across all businesses on Google Maps, not just this one.
We’re glad to hear you were happy with the service, George. Thank you for taking the time to share your experience with Mosquito Joe of Farmington Valley. We’d be happy to help you again anytime!
Todd Sturgeon2 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Justin D. from Mosquito Joe came out and did a great job spraying for us. He was very thorough and professional. We are very happy with the service we get. This is our second year and we plan to continue with them.
Price assessment: Reasonable price
Price: $200+
Services: Mosquito extermination
Pest type: Mosquitoes
Response from the owner · 6 months ago
Thank you so much for your continued trust in our services, Todd! We're thrilled to hear that you've noticed a big difference in your mosquito count and that Kyle was thorough in treating those key areas. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Looking forward to helping you enjoy many more mosquito-free seasons!
Christopher Chapman1 reviewiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Sigend up for summer services and can report after months I am very happy with the service recieved. Extremely professional company and very happy with treatment results. Highly recommend them and will be using them again for my pest control needs moving forward.
Response from the owner · 2 months ago
We’re so glad to hear you’ve been happy with your summer services and the results our team delivered. Thank you for your recommendation and for taking the time to share your positive experience with Mosquito Joe of Farmington Valley. We appreciate your trust in us and look forward to being your choice for pest control again next season!
Jeffrey BerzonLocal Guide · 37 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Glad to hear you’re happy with our work, Jeffrey. Thank you for trusting Mosquito Joe of Farmington Valley, and we hope your outdoor space stays comfortable all season!
Marla Rubenstein6 reviewsiTotal number of Google reviews Marla has written across all businesses on Google Maps, not just this one.
Do NOT use tbis company. BBB report will follow! We were dropped by this company for being displeased with this years first spray & for communicating too much with the staff. Mind you, the staff texting me encouraged the communication, wanted to resolve our concerns, booked us for a 2nd spray. We counted on this service as i am very allergic to Mosquito bites. And the swarming has prevented my dear elderly mom from sitting on her deck. Her 1 joy in life. Here's the tsxt from the owner suddenly jumping in! They cancelled the spray we were counting on for friday! Instead of making it right they are dropping an elderly woman & widow of a veteran.
I moved in with my elderly mom after my dad ( ,a wwii veteran) passed away, to care for her. We have a woodsy yard and needed help with Mosquitoes last year. We called around and ended up going with Mosquito Joe. It went ok. We called again this year. Had 1 application & Mosquito activity increased. We got badly bitten and cant sit out.
I texted the number used to text me! And was just SCOLDED by the owner!!! For communication that staff encouraged. No warning. No phone call to hs like a professional to discuss just drop us with no warning? Now we cant sit out & have to start all over to find a professional comoany who keeps theor word and makes sure a REPEAT customer is 100 percent pleased and cam enjoy their yard.
This is the unprofessional rude and unkind text!
Hello Marla, This is Mosquito Joe. We have decided to refund you 100% for your last service. The amount of 121.24 has been credited to your credit card. Sorry it didn't work for you and we hope you find another company that can help. We will not be coming out on Friday. I ask that you please stop texting and calling the office. We are very busy and can't continue to text 10 times per day. Thank you Thom Molusis ( Owner of Mosquito Joe)
Price assessment: Overpriced
Price: $120–140
Services: Mosquito extermination
Response from the owner · 2 months ago
Marla, we’re sorry this situation ended on a disappointing note, but we do feel it is important to provide some additional context. When you contacted us for service this season, our team worked to accommodate your request for an earlier appointment and reduced your rate from the previous season. Following the treatment, our office and technician received more than 30 messages regarding the application, different areas of the property, additional service, and pricing. Our team addressed your concerns, reviewed the treatment with you, scheduled an earlier visit, and attempted to reach you by phone to discuss the situation directly. We absolutely encourage our customers to contact us with concerns, and our decision to discontinue service was not made because you expressed dissatisfaction. After the significant time and attention our team had dedicated to addressing your concerns, we determined that we would not be able to meet your expectations while continuing to provide the appropriate level of service to all of our customers. Rather than continue charging you for a service you were unhappy with, we refunded your most recent treatment in full and discontinued future service. We regret that the situation reached this point and genuinely wish you and your mother the best in finding a provider who is a better fit for your needs.
Mosquito Joe of Farmington Valley - Pest Control Team
Chris Carboneau7 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
We’re glad you had such a positive experience and found our team welcoming, Chris. Thank you for your kind words and for choosing Mosquito Joe of Farmington Valley. We’d love to help make your outdoor space comfortable again in the future!
Natale Barrett4 reviewsiTotal number of Google reviews Natale has written across all businesses on Google Maps, not just this one.
Excellent service by Justin D. He always ask if there’s a problem area. Very professional. Thank you
Response from the owner · 6 months ago
Thank you so much for your wonderful feedback, Natale! We're delighted to hear that Justin D. has provided such professional service and takes the time to check in about any problem areas. We'll be sure to share your kind words with him. We appreciate your trust in Mosquito Joe of Farmington Valley and look forward to keeping your yard comfortable all season!
Brynna Geiselmann14 reviewsiTotal number of Google reviews Brynna has written across all businesses on Google Maps, not just this one.
We’ve been using Mosquito Joe for two years now and they have consistently been the friendliest and most helpful professionals I’ve worked with as a homeowner. The products work very well, and they communicate with the customer to the highest level. I also appreciate that they’ll come back out if we have issues in between treatments.
Response from the owner · Edited 2 months ago
Your loyalty over the past two years means a lot to us, Brynna. We're truly glad to hear that our team's friendliness, helpfulness, and communication have made such a difference in your experience with Mosquito Joe of Farmington Valley. Thank you for taking the time to share your kind words and for appreciating that we're always here if you need extra help between treatments. We hope you continue to enjoy your yard, and we look forward to serving you for many more seasons!
