Mosquito Squad of Chelmsford & Cambridge at a glance
Customers frequently praise the company for punctual arrivals, thorough inspections, and effective removal of mosquitoes, ticks, and wasp nests. Reviewers highlight the professionalism and communication skills of the technicians, noting that staff often explain treatments and address specific property concerns. While most experiences are positive, some complaints mention instances of late arrivals, treatments scheduled during unfavorable weather, or perceived inadequate coverage for large yards.
Google rating: 4.9 out of 5 from 1,746 reviews (95% five-star).
Reviews on this page: 1,746 Google reviews (1,098 with written comments, 7 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: November 5, 2026.
Service: Bed Bug Exterminator serving Cambridge, Massachusetts.
Data from Google, last updated November 8, 2026.
Star ratings
1,746 Google reviews we collected
4.9of 5
5 stars1,65295%
4 stars734%
3 stars50%
2 stars40%
1 star121%
Praise vs complaints
Phrases our text analysis found in 1,098 written reviews
99%praise
Praise1,36199%
Complaints181%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results45633%
Staff & attitude42131%
Speed & response22216%
Would recommend1088%
Communication957%
Price & value423%
Honesty & trust353%
What customers talk about
We read 1,098 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“All the techs have done a great job helping with our tick infestation.”
“Definitely the worst company I have ever worked with.”
“Squad Home control service technician did a thorough inspection of basement and all aspects of service he was professional”
“Milton Laboy was Curteous knowledge and arrived on time.”
“I highly recommend them 100% Kyle from Mosquito Squad took the time to explain to me about the treatment and gave me some advise!”
“Very respectful, easy to talk to and did a great job.”
“I appreciate their promptness, courtesy, and reasonable pricing for the job.”
“They are great but a bit pricey for the 5 minutes/week they were here.”
“You can tell he genuinely cares about providing great service.”
“I’m going to cancel this service because they are a fraud.”
People customers mention
Sutton21 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
All the techs have done a great job helping with our tick infestation.
Services: Bee extermination, Service not listed
Response from the owner · 2 years ago
Thank you for your feedback! We're pleased to hear that our technicians have been effective in addressing your tick infestation. If you have any further concerns or need additional assistance, please don't hesitate to reach out. We're here to help!
B
Bonnie Regan6 reviewsiTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Squad Home control service technician did a thorough inspection of basement and all aspects of service he was professional
Price assessment: Reasonable price
Price: $140–160
Pest type: Rodents, Other
Response from the owner · a year ago
Bonnie, we appreciate your five-star review! Thank you for trusting us to help you take control of your property!
Mosquito Squad of Chelmsford & Cambridge
B
Bob Marcus9 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
They were wonderful, sprayed everywhere and no more mosquitos or ticks.
Price assessment: Great price
Price: $120–140
Pest type: Mosquitoes, Other
Response from the owner · 6 months ago
Being able to step outside without getting bombarded with bugs is a pretty great feeling. We appreciate the 5 stars, Bob, and we’re happy the barrier spray knocked down the mosquitoes and ticks for you.
Mosquito Squad of Chelmsford & Cambridge
S
Steve HiermanLocal Guide · 19 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Steve, thank you for taking the time to share your experience with us! We're thrilled to hear that our technician provided superb service during your appointment. Your satisfaction is our utmost priority, and we're grateful for your kind words. If you ever need assistance in the future, please don't hesitate to reach out!
E
Ernie Bean6 reviewsiTotal number of Google reviews Ernie has written across all businesses on Google Maps, not just this one.
Friendly and professional
He took the time to walk around the property so I could point out different areas that I had concerns with
Price assessment: Reasonable price
Price: $100–120
Services: Service not listed
Pest type: Mosquitoes, Other
Response from the owner · a month ago
Maria, we’re glad your technician took the time to listen and walk the property with you so your concerns could get the attention they needed. Thanks for trusting us with your pest control!
Mosquito Squad of Chelmsford & Cambridge
M
Michele Capen12 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
I Love mosquito squad! They are very polite and respectful when they come do our treatment to the yard. They are very Knowledgeable. We have not had an issue with Mosquitoes or tick since using them! I highly recommend them 100% Kyle from Mosquito Squad took the time to explain to me about the treatment and gave me some advise! Thank you Mosquito Squad!
Price assessment: Great price
Services: Service not listed
Pest type: Rodents, Mosquitoes
Response from the owner · 3 months ago
Michele, this made our day! We’re so glad you’ve been able to enjoy your yard without worrying about mosquitoes or ticks. Thanks for the recommendation and for trusting our team with your property.
Mosquito Squad of Chelmsford & Cambridge
J
Judi Doherty7 reviewsiTotal number of Google reviews Judi has written across all businesses on Google Maps, not just this one.
Kyle is great. He is informative and helpful and always so kind to the dogs (and me)! Thank you, Kyle!
Pest type: Ants, Rodents, Mosquitoes, Other
Response from the owner · a month ago
Jessica, we love that Kyle takes good care of everyone, four-legged family members included! Thanks for recognizing how helpful and informative he is. We appreciate you having us out!
Mosquito Squad of Chelmsford & Cambridge
