Motor City Center for Hope logo

Motor City Center for Hope

Counselor · Detroit, MI

4.6 ★★★★★ 94 Google reviews · 10 photos
88%five-star reviews
81%reviews answered by the owner
Jun 2026latest review

Motor City Center for Hope at a glance

Google reviewers rate Motor City Center for Hope 4.6 out of 5 based on 94 reviews, with the owner responding to 81% of comments. Many clients praise individual therapists for providing empathetic, judgment-free support and practical coping strategies for anxiety, depression, and family issues. However, several low-star reviews criticize the center for poor administrative communication, rude front desk interactions, and scheduling conflicts that hinder client access to care.

  • Google rating: 4.6 out of 5 from 94 reviews (88% five-star).
  • Reviews on this page: 94 Google reviews (91 with written comments, 2 with photos).
  • Owner responses: the business replied to 81% of reviews.
  • Most recent review: June 11, 2026.
  • Service: Marriage Counselor serving Detroit, Michigan.

Data from Google, last updated November 13, 2026.

Star ratings

94 Google reviews we collected

  • 5 stars8388%
  • 4 stars33%
  • 3 stars00%
  • 2 stars11%
  • 1 star77%

Praise vs complaints

Phrases our text analysis found in 91 written reviews

  • Praise8789%
  • Complaints1111%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3738%
  • Would recommend2930%
  • Honesty & trust1515%
  • Communication99%
  • Speed & response55%
  • Quality & results33%

What customers talk about

We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…st came in me and my family instantly connected with her she is very professional and polite and respectful.…”
    “…eptionist did not believe that information and I was met with a very rude and disrespectful older sounding lady!…”
  • “I highly recommend Madison to anyone looking for genuine support and positive change.”
    “Imagine this being your first experience of therapy , If you do go here try to avoid this therapist.”
  • “I have had two sessions with Madison and I can honestly say I love her it don’t feel like I’m talking to someone that is silently judging me she makes…”
  • “…family and to better my relationship with my children she have good communication skills and good coping with little ones…”
    “…ple even seek help and when we do it’s sad that unprofessionalism and bad communication can really deter you from getting the help you need!…”
  • “I felt immediately at ease with her when we first started our sessions.”
  • “In all honesty, the service he provides is really TOP NOTCH!”
    “Aaron Vardiman is terrible in his profession.”

People customers mention

  • Dart 13 reviews
  • Madison 10 reviews
  • Nichols 5 reviews
  • Cindy 5 reviews
  • Vardiman 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.6 ★★★★★ 94 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Justin McGlothin6 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently started going to therapy and Miss Kimberly is wonderful!!! She has showed me meditation techniques to help me get back to the present and decrease my anxiety. I have been loving Motor City Center for Hope since I started going!

Shataysha KelleyLocal Guide · 17 reviewsTotal number of Google reviews Shataysha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Salena has been the biggest blessing to me and my 2 daughters! I came here for my daughter’s and ended up needing someone to talk to also. She’s very vibrant and inviting. She truly listens with no judgment and gives suggestions that you wouldn’t think of. I say her name in life like she’s my close bestie because she works with you and doesn’t give up. She hold you accountable and motivates you to show up for yourself consistently. Therapy is for you and it’s truly a part of the day we look forward to every week 🩷 We love you Salena 🫶🏾

Mandel Berryman3 reviewsTotal number of Google reviews Mandel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been dealing with motor city of Hope for the past month and a half. My therapist is Miss Selena G. She has been the best for me and my family. We had went through a tragic situation three years ago It felt like we was lost and no one to turn to soon as we got in touch with motor city. Hope Miss Salina instantly connected with my family instantly gave us copper heels to use as we go through this difficult time she give us positive words, coping skills things that were better us as parents and that one whole family I couldn’t ask for nothing better than a therapist like her. We have been through workers at the workers, no one really hear us out, but soon as we got connected with Mr. Lene G she was the first one to hear us out along with one worker that we received. She have gave me resources as a man to better my family and to better my relationship with my children she have good communication skills and good coping with little ones

Lolita Morgan2 reviewsTotal number of Google reviews Lolita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ms. Salena G is the best therapist, you can ask for she’s the best therapist that works with the family and make sure she put her all into the families she never let you down. She said it was the best thing was the right thing and was the wrong thing she tell you the right ways to cope with being a pair of multiple children and she gives you many resources that you may need. She’s also good with little children, such as four year-old and a family of eight I couldn’t ask for a better family therapist than her when I first came in me and my family instantly connected with her she is very professional and polite and respectful. She tries to make a solution out of any problem that you have if she can’t make a solution, she pointed you into the right direction to make the right and positive invest solution me and my family love having Miss Selena as our Therapist. We have been through hard times in the past three years and there’s coping skills that she have given me since she’s been off and it’s been working. She communicate well with anything that’s going on with you or with her.

Tataiana Taylor5 reviewsTotal number of Google reviews Tataiana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Salena is great as a therapist and I love how I can reach out beyond our sessions and always get the advice and extra boost I need to make it if I’m having a rough day. Motor City Center for Hope has helped me tremendously and I got the best therapist in the city.

Londa horton11 reviewsTotal number of Google reviews Londa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No office or practice management on-site to address scheduling conflicts for members not being seen or notified of a vacation of their assigned therapist is very unacceptable and unprofessional. Update form my earlier review. Dart telephoned me immediately and was very apologetic & empathetic to the unfortunate occurrence experienced by the individual I am guardian of.

Marcus Maxi5 reviewsTotal number of Google reviews Marcus has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Madison is an amazing therapist, her way of making session feels like a conversation is refreshing. All the while her openness to not only listening but challenging ideas is a massive boon.

Tiana Brown4 reviewsTotal number of Google reviews Tiana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had two sessions with Madison and I can honestly say I love her it don’t feel like I’m talking to someone that is silently judging me she makes me feel comfortable to open up and I’m always excited for my next session

Response from the owner · 6 months ago

Thank you so much for your kind words and 5-star review. We truly appreciate you taking the time to share your experience. It means a lot to our team to know we are making a positive impact.

charlie jackson2 reviewsTotal number of Google reviews charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently start therapy, unsure if it was something I needed/wanted. My therapist is Madison & she’s great. It’s easy for me to open up to her, she listens well. I appreciate the feedback that she gives just because cause it validates you as well as hold you accountable.

Response from the owner · 6 months ago

We’re so grateful for your feedback. It’s our priority to provide a supportive and respectful environment, and we’re glad that came through in your experience. Thank you for trusting us.

ladonna abrams8 reviewsTotal number of Google reviews ladonna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very pleased!!! I told Madison what i needed in a therapist from day 1 and she has executed incredibly!!!!!

Response from the owner · 6 months ago

Thank you for your thoughtful review. Serving our community is at the heart of what we do, and your feedback reinforces why we continue this work every day.

Motor City Center for Hope on Google Maps →

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