Google reviewers rate Motor City Home Improvement 4.6 out of 5 based on 186 reviews, with the owner responding to 41% of them. Customers frequently praise the company for punctuality, clear communication, and competitive pricing on services like roof, gutter, and chimney repairs. However, several low-star reviews cite a recurring pattern of missed appointments, failed follow-up calls, and discrepancies between initial quotes and final costs.
Google rating: 4.6 out of 5 from 186 reviews (87% five-star).
Reviews on this page: 187 Google reviews (170 with written comments, 4 with photos).
Owner responses: the business replied to 41% of reviews.
Most recent review: October 20, 2026.
Service: Chimney Sweep Service serving Detroit, Michigan.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★
186 reviews on Google
5★162
4★8
3★1
2★0
1★16
Reviews from Google, shown as published (original wording, unedited).
MC
Maria Calhoun4 reviews
★★★★★
I have had a number of home improvement projects completed by this company. Professional, prompt service!!!!
Price assessment: Great price
Services: Roof repair
Response from the owner · 5 days ago
Thank you, Maria, for your fantastic 5-star review! We're delighted to hear that you've had a positive experience with our home improvement services. Our team takes pride in delivering professional and prompt service on every project. If you have any more home improvement needs or questions, don’t hesitate to reach out. We look forward to assisting you again!
Motor City Home Improvement
We had gutter and some brick repair done. The work was done timely and we were very satisfied. They even did extra work when they found another brick that needed repairing. I would definitely use this company again.
Price assessment: Great price
Services: Gutter repairs, Roof installation
Response from the owner · a year ago
Hello Renee. Thank you for sharing your positive experience with us. We are thrilled to hear that our team provided timely and satisfactory gutter and brick repair services. Going the extra mile to ensure all repairs were completed is part of our commitment to customer satisfaction. We appreciate your feedback and look forward to assisting you with any future home improvement needs. Thank you for choosing us! Motor City Home Improvement
Definitely will recommend. The team was able to find the reason my ceiling in the kitchen nook area was leaking! Two year issue, solved in two days!
Services: Gutter repairs, Installation
Response from the owner · 3 months ago
Thank you, Jason! We're delighted to hear that our team was able to resolve the leak in your kitchen nook area so quickly. Your recommendation means a lot to us. If you need any further home improvement services, whether it’s roofing or masonry work, don’t hesitate to reach out. We’re here to help!
Motor City Home Improvement
The owner is a great person. He cares for his employees and clients. All around the entire process of my gutter repair was top notch. Great communication, service and my wife has water back in her rain collector barrels. Happy wife happy life. Thanks Mark.
Response from the owner · 4 months ago
Hi Greg,
Thank you for sharing your experience. I’m delighted our gutter repair and rain‑collector solution met your expectations. Your compliments on communication and staff care mean a lot to us. If any further adjustments are needed or you have other home‑improvement projects, feel free to reach out. We’re here to keep your home protected and efficient.
Regards,
Motor City Home Improvement
Manager, Motor City Home Improvement
I recently had my roof replaced by this company, and I couldn’t be more satisfied with the experience. From the initial inspection to the final cleanup, the team was professional, knowledgeable, and responsive. They arrived on time, communicated clearly throughout the project, and completed the work efficiently without cutting corners.
The quality of workmanship was outstanding, and the crew took great care to protect my property during the installation process. After the job was completed, they thoroughly cleaned the area, leaving my yard looking spotless.
If you’re looking for a reliable roofing company that delivers excellent customer service and high-quality results, I highly recommend them. Their attention to detail and commitment to customer satisfaction truly set them apart.
Price assessment: Great price
Services: Roof installation
Response from the owner · 4 months ago
Thank you, Joe, for your fantastic review! We're delighted to hear that you are satisfied with your new roof and our team's professionalism. Your kind words about our attention to detail and commitment to quality mean a lot to us. If you need any further home improvement services in the future, don’t hesitate to reach out. We appreciate your recommendation!
Motor City Home Improvement
The best decision I made.
I couldn't believe how fast we schedule a appointment. He was out the very next day. Mark and Sean. They gave me a really good price and their work was incredible.
I would definitely using this company again.
I would refer this to anyone that I know.
Response from the owner · 6 months ago
Thank you for your fantastic review, Al! We're delighted to hear that Mark and Sean provided prompt service and exceptional quality at a great price. Your recommendation means a lot to us, and we’re here for any future home improvement needs you may have. We look forward to working with you again!
Motor City Home Improvement
Grateful for the Gutter repair. I contacted Marc concerned about a downspout that was loose. Marc listened to my concern and assured me he would take care of it. He sent 𝙎𝙚𝙖𝙣 to complete the repair. Sean came and tightened up the downspout and put some screws in the bottom ones that I was concerned about too. I am very satisfied with Motor City Home Improvement services. I highly recommend them for any home repairs they offer.
Price assessment: Reasonable price
Services: Gutter repairs
Response from the owner · 7 months ago
Thank you, Penny, for your wonderful review! We're delighted to hear that Marc and Sean were able to address your downspout concerns effectively. Your satisfaction with our gutter repair services means a lot to us. We appreciate your recommendation and look forward to assisting you with any future home improvement projects!
Motor City Home Improvement
I got in touch with Mark about an issue with my gutter and he came out and fixed it within 24 hours *and* did not charge me!
He was professional and efficient. Waiting for the next problem so I can call him back!
Price assessment: Great price
Services: Gutter repairs
Response from the owner · 8 months ago
Thank you, Caitlin, for your wonderful review! We're delighted to hear that Mark was able to resolve your gutter issue so quickly and efficiently. Your satisfaction is our top priority, and we appreciate your kind words about our service. If any other home improvement needs arise, don’t hesitate to reach out—we're here to help!
Motor City Home Improvement
Excellent company to do business with. Prompt and professional. We are very pleased with the roof and they also did a few minor repairs we are happy with. Thank You!
Price assessment: Great price
Services: General repairs, Roof installation
Response from the owner · 9 months ago
Thank you for your kind words, Cynthia! We are thrilled to hear that you are pleased with our roofing services and repairs. At Motor City Home Improvement, we strive to provide prompt and professional service to all our customers. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need any further assistance with home improvement projects, feel free to reach out. Thank you for choosing us!
Motor City Home Improvement
Mark from Motor City Home Improvement was great to work with. Came out to give me a quote on rebuilding a brick chimney, gave me a great price. I went with Motor. Marks team came out and were great as well...chimney went up well, looks good, and they cleaned up after themselves. There was one small issue that I spoke with Mark and he took care of it.
Professional and personable and good to work with. Couldn't have asked for more!
Just used Mark to replace the gutters on my mother's house. Looks great!
Thank you for choosing Motor City Home Improvement, Alicia! We are delighted to hear that you had a positive experience with our team. It was a pleasure working on your brick chimney and gutters. We strive to provide professional service and quality workmanship. If you ever need assistance in the future, feel free to reach out. Your feedback is greatly appreciated!
Motor City Home Improvement
