Mountain Best Carpet & Upholstery Cleaning logo

Mountain Best Carpet & Upholstery Cleaning

Carpet cleaning service · Denver, CO · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 36 upholstery cleaningPosition by Experts Score among all companies we track in this category. · better than 43%
5.0 ★★★★★ 328 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
67%reviews answered by the owner
$334typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Mountain Best Carpet & Upholstery Cleaning at a glance

Customers frequently highlight prompt scheduling, clear communication, and thorough cleaning of carpets, upholstery, and stairs. Many note the service provider's punctuality, friendly demeanor, and ability to address stains or wrinkles effectively. However, lower-rated reviews criticize the high pricing for small areas and the lack of upfront cost estimates before work begins. The business maintains a perfect five-star average from three hundred twenty-eight reviews, with the owner responding to sixty-seven percent of customer feedback.

  • Google rating: 5.0 out of 5 from 328 reviews (98% five-star).
  • Reviews on this page: 328 Google reviews (258 with written comments, 4 with photos).
  • Owner responses: the business replied to 67% of reviews.
  • Most recent review: November 1, 2026.
  • Service: Upholstery Cleaner serving Denver, Colorado.

Data from Google, last updated November 1, 2026.

Score profile vs other upholstery cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction96Reliability90Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 96 (median 96)Reliability: 90 (median 96)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 92)
This companyUpholstery Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Best Carpet & Upholstery Cleaning: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Best Carpet & Upholstery Cleaning: 90/100 on this factor. Category median: 96.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mountain Best Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mountain Best Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Best Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mountain Best Carpet & Upholstery Cleaning: 100/100 on this factor. Category median: 92.A
100

Bar = this company · dark tick = category median.

Star ratings

328 Google reviews we collected

  • 5 stars32398%
  • 4 stars21%
  • 3 stars00%
  • 2 stars10%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 258 written reviews

  • Praise50299%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2941%
  • Reasonable4056%
  • Overpriced00%
  • Not sure23%
$334+35% vs typical upholstery cleaning

Middle half of what 52 customers paid ($227–$442) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results16232%
  • Staff & attitude10421%
  • Speed & response8617%
  • Would recommend7515%
  • Price & value398%
  • Communication306%
  • Honesty & trust92%

What customers talk about

We read 258 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He worked me in on shirt notice and did a great job.”
  • “It's so nice to have professional high quality service!”
  • “Good prices, responsive and consistent communication, and friendly and efficient service.”
  • “We would highly recommend Mountain Best Carpet & Upholstery Cleaning!”
    “Amazing customer service - can't recommend his work highly enough!”
  • “It turned out beautifully and was very reasonably priced.”
  • “Dante's communication through the process was excellent!”
  • “It was easy to schedule and he is dependable, a rare find these days.”

People customers mention

  • Dante 29 reviews
  • Kyle 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mountain Best Carpet & Upholstery Cleaning for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dante is someone I would recommend for every reason. Does a thorough job with both cleaning and repair. Personality off the charts. Thank you

Paid $350–400Reasonable priceCarpet steam cleaning
Claudia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A professional service, Dante Axonovitz our needs, especially an odor from a pet stain. Cleaned our carpets in the family room very satisfied. Would highly recommend his service.

Paid $150–200Reasonable priceCarpet steam cleaning
Jamie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I highly recommend Mountain Beat Carpet Cleaning. Dante came out to clean a downstairs carpet that had a cat issue. He was thorough and left the carpet in very good condition.

Paid $400–450Great priceCarpet steam cleaning
SallyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We would highly recommend Mountain Best Carpet & Upholstery Cleaning! Dante's communication through the process was excellent! It was easy to schedule and he is dependable, a rare find these days. For a rental condo, he did a wonderful job in coming to our rescue! He could not have done a better job for us! We will continue to use him.

Paid $200–250Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dante looked at my carpet and gave me a suggestion as to what I should have him do. It turned out beautifully and was very reasonably priced.

Paid $50–100Great priceCarpet steam cleaningPet stain & odor removal
ZacharyLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Dante was great. Very friendly, courteous, and did a great job. I definitely recommend his services.

Paid $300–350Reasonable priceUpholstery cleaningArea rug cleaning

Photos

Customer reviews

5.0 ★★★★★ 328 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Brad AppleLocal Guide · 15 reviewsTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He worked me in on shirt notice and did a great job. Thanks

  • Price assessment: Reasonable price
  • Price: $400–450
Response from the owner · a week ago

So glad we could make it work! Thank you for everything!

Stephanie Fitzsimons8 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful job putting my carpet back. Great communication and responsiveness.

  • Price assessment: Great price
  • Price: $150–200
  • Services: Service not listed
Response from the owner · 3 weeks ago

Thank you, Stephanie! So glad you were happy with everything.

Carol Brooks4 reviewsTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It's so nice to have professional high quality service! Carpets dry in a few hours. Always satisfied with the outcome!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · Edited 3 years ago

Thank you so much for the kind words, Carol. I am happy Dante gave the same great quality that you're used to.

Kristen Costello9 reviewsTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Timely and responsive. Dante did a super job cleaning our upholstery.

  • Price assessment: Not sure
  • Price: $450–500
  • Services: Upholstery cleaning
Response from the owner · 3 weeks ago

Thank you, Kristen!

R Stewart10 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job at a good price. Got us on the schedule on fairly short notice and done when promised.

  • Price assessment: Reasonable price
  • Services: Carpet steam cleaning
Response from the owner · 3 weeks ago

I really appreciate the feedback, thank you so much!

Bonnie Knotts5 reviewsTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dante is someone I would recommend for every reason. Does a thorough job with both cleaning and repair. Personality off the charts. Thank you

  • Price assessment: Reasonable price
  • Price: $350–400
  • Services: Carpet steam cleaning
Response from the owner · 3 weeks ago

You're the best! Thank you for the review and your kind words. Much appreciated!

Pamela Langan2 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just keep their number and forget all the rest! I have never been so impressed with my carpet and upholstery cleaning! Dante is meticulous and has a work ethic that is hard to find these days. He started by putting corner protectors everywhere. He moved all of the furniture out of the room (if possible) to assure he could reach everywhere. He spent hours just on my sectional. I really love that he did not start by trying to upsell me on spot cleaning and other stuff. I even asked him about it and he just said, no, our cleaning just takes care of that. No need. Wow! And there was no "fresh" smell that went away in a day or two leaving odors that they covered up behind. It just smells like nothing. Perfect! He also went above and beyond because my previous "dry" service was apparently spraying something on the carpet that caused a lot of foam that interfered with Dante's machine. He just powered through and spent far more time here than he expected. And that was just the day of the planned service. He had to come back and did so on Sunday afternoon to complete the job because the issue caused so much extra time. Then he didn't even charge me any more than his original quote (I paid for it in his tip because he deserved it!). I couldn't be more satisfied! Book him!

  • Price assessment: Great price
  • Price: $500+
  • Services: Carpet steam cleaning, Upholstery cleaning, Pet stain & odor removal
Response from the owner · 3 weeks ago

Such a kind review! You have made my day. I'm glad you were happy with the results, and thank you for your flexibility and understanding!

janette beier10 reviewsTotal number of Google reviews janette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good prices, responsive and consistent communication, and friendly and efficient service. The owner is genuinely kind and extra helpful.

Response from the owner · 3 weeks ago

Thank you so much! I am always so glad to hear it. And thank you for the compliments!

Sara Doud4 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dante is professional and personable. We appreciate his work m

  • Price assessment: Great price
  • Price: $150–200
  • Services: Carpet steam cleaning
Response from the owner · a year ago

Thank you so much for the compliments and leaving the review! It is much appreciated.

Maryann Cusick2 reviewsTotal number of Google reviews Maryann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mountain Best Carpet and Upholstery cleaning did a great job cleaning and stretching the carpet in my home. It looks brand new. I highly recommend them.

  • Services: General carpet cleaning

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Business details