Mary Quinn Templeton6 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service!
- Tour duration: 2–3 hr
Mountain Mule Transportation
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 34 limousine servicesPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 152 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
Sep 2026latest review
Mountain Mule Transportation at a glance
Mountain Mule Transportation holds a 5/5 rating from 152 reviews, with the owner responding to 38% of them. Customers frequently cite punctuality, professional communication, and knowledgeable drivers who provide local insights during airport transfers, wedding shuttles, and guided Yellowstone tours. Vehicles are described as clean and comfortable, while drivers are noted for accommodating large groups and assisting with mobility needs. No recurring criticisms appear in the provided excerpts, as all listed reviews are five stars.
- Google rating: 5.0 out of 5 from 152 reviews (100% five-star).
- Reviews on this page: 152 Google reviews (127 with written comments, 4 with photos).
- Owner responses: the business replied to 38% of reviews.
- Most recent review: September 7, 2026.
- Service: Limousine Service serving Belgrade, Montana.
Data from Google, last updated October 28, 2026.
Score profile vs other limousine services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mountain Mule Transportation: 100/100 on this factor. Category median: 95.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mountain Mule Transportation: 99/100 on this factor. Category median: 93.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mountain Mule Transportation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
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Bar = this company · dark tick = category median.
Star ratings
152 Google reviews we collected
- 5 stars152100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 127 written reviews
- Praise20998%
- Complaints42%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6330%
- Speed & response4622%
- Would recommend3416%
- Quality & results2713%
- Communication2311%
- Honesty & trust168%
- Price & value42%
What customers talk about
We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were prompt, professional and friendly, informative, and so fun!”
“Our driver, Ryan, was perfectly on time and so accommodating.”
“Experience could not have been better after a longer that expected, delayed flight….”
“We would absolutely recommend Mountain Mule for transportation!”
“Easy to work with, great calm driving, top notch vehicle”
“They listened and adapted to our groups interests - honestly just a phenomenal experience and we look forward to using them again on our next trip!”
“If you are looking for great entertainment, and a trustworthy service to take you around the park and other attractions, I would 10/10 recommend Mount…”
“Reliable, thoughtful, and totally worth it for the peace of mind alone.”
People customers mention
- Sky 17 reviews
- Tim 13 reviews
- Bozeman 12 reviews
- Kraig 7 reviews
- Yellowstone 6 reviews
- Ryan 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mountain Mule Transportation for 1 kind of job. Pick one to see what they paid and said.
Recent reviews
Darci5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mountain Mule took us on a full day Yellowstone tour in July this year - it was an incredible day! They were prompt, professional and friendly, informative, and so fun! We had an early morning start, saw so much wildlife through the day, stopped for a boxed lunch which was perfect, and left the day with great…
brendan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Went on a tour of Yellowstone and got way more then we expected. The guide was professional and knowledge of park made it a trip to never forget.
AmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We used Mountain Mule for transportation for our wedding at The Woodlands at Cottonwood Canyon and could not have been happier with them. It was really important to us that everyone had a safe ride home, especially our parents, so we had private cars for them in addition to a van for our guests. The drivers…
Matthew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I recently used mountain mule for a guided trip through Yellowstone. The Driver Ryan was on time knowledgeable about the park and resources
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Our Yellowstone tour was amazing thanks to mountain mule transportation our driver was early and awaiting us in the morning Happy to answer any questions we had and smart with all the best stops along the way! I Highly recommend traveling with them
Victoria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Mountain Mule Transportation took a bunch of us on a trip to the Yellowstone Park. They chose a great spot along the way for breakfast. Ryan, our tour guide had great knowledge of Yellowstone Park and interesting facts! After the park, we took a scenic route on the Beartooth Highway which was amazing. If you are…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Limousines | 8 | — |
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Photos
Customer reviews
5.0 ★★★★★ 152 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Marleine PacilioLocal Guide · 100 reviewsTotal number of Google reviews Marleine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional. Timely, courteous, friendly ... the whole package. A great team.
Darci Lake5 reviewsTotal number of Google reviews Darci has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMountain Mule took us on a full day Yellowstone tour in July this year - it was an incredible day! They were prompt, professional and friendly, informative, and so fun! We had an early morning start, saw so much wildlife through the day, stopped for a boxed lunch which was perfect, and left the day with great memories! Mountain Mule was prepared with binoculars, supplies, waters, snacks for our whole group. They listened and adapted to our groups interests - honestly just a phenomenal experience and we look forward to using them again on our next trip!
- Tour duration: 4+ hr
Madison2 reviewsTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWow, Mountain Mule!!! You did it again!! What an incredible experience this time with a tour around Yellowstone. I have used them for transportation services in the past, but this was a special trip for me as it was my boyfriend's first time leaving our home state since becoming a quadriplegic. By providing a ramp to enter the van and a secure lockdown mechanism for his wheelchair, he and I, along with our group of 8 friends were all able to ride together for this amazing tour through the park. I can’t say enough amazing things about this trip, from the time we were picked up at 5:00 AM to the time we were dropped off around 6:00 PM. Our driver, Ryan, was perfectly on time and so accommodating. He waited patiently for me since I, of course, was running slightly behind schedule! He started the trip off by making all of us feel incredibly comfortable, telling us about himself and giving a detailed description of what our day would look like. His knowledge of Yellowstone was unmatched. He knew exactly where to find wildlife and how to beat the heavy traffic as it got later in the morning. On the way into the park, we stopped at a cute little coffee shop with an assortment of drinks and breakfast sandwiches. Once inside the park, the second we saw any wildlife, Ryan stopped right away. He provided binoculars for each person, along with these awesome spotting scopes that we could attach to our phones to take unforgettable pictures and videos. Any question we had, Ryan had the answer. For lunch, we stopped at a beautiful scenic spot, Beartooth Lake Campground. Before the trip, we were sent a menu with different sandwiches and salads to choose from, which were packed and ready for us in the cutest little boxes with chips and cookies. We continued through the park and saw some pretty awesome wildlife, including elk, antelope, mule deer, mountain goats, and bison. On the ride back, we were given the option to drive through the park again or take the most scenic highway in America. I believe this option is a new add-on to the tours, and let me tell you, it was absolutely breathtaking. If you are traveling to Yellowstone, I would 1000% recommend Mountain Mule to take you on the most remarkable trip!
Daniel B7 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTop level experience, top grade professionalism, outstanding.
brendan gaughran2 reviewsTotal number of Google reviews brendan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent on a tour of Yellowstone and got way more then we expected. The guide was professional and knowledge of park made it a trip to never forget.
Amy McGannLocal Guide · 18 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe used Mountain Mule for transportation for our wedding at The Woodlands at Cottonwood Canyon and could not have been happier with them. It was really important to us that everyone had a safe ride home, especially our parents, so we had private cars for them in addition to a van for our guests. The drivers actually sought out our parents to introduce themselves and let them know their cars were ready whenever they were, but that there was absolutely no rush. It was such a thoughtful touch and made everyone feel really taken care of. Everyone was professional, incredibly well dressed for the setting, on time, and just handled everything. On a day with so many moving pieces, we were so grateful to know transportation was completely taken care of and we didn’t have to think about it once. We would absolutely recommend Mountain Mule for transportation!
Matthew Wabshinak1 reviewTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI recently used mountain mule for a guided trip through Yellowstone. The Driver Ryan was on time knowledgeable about the park and resources
William Woolley1 reviewTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOur Yellowstone tour was amazing thanks to mountain mule transportation our driver was early and awaiting us in the morning Happy to answer any questions we had and smart with all the best stops along the way! I Highly recommend traveling with them
Victoria Meiller2 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMountain Mule Transportation took a bunch of us on a trip to the Yellowstone Park. They chose a great spot along the way for breakfast. Ryan, our tour guide had great knowledge of Yellowstone Park and interesting facts! After the park, we took a scenic route on the Beartooth Highway which was amazing. If you are looking for great entertainment, and a trustworthy service to take you around the park and other attractions, I would 10/10 recommend Mountain Mule Transportation!
Business details
- Address: 114 Rock Rd #1, Belgrade, MT 59714
- Phone: (406) 595-1927
- Website: mountain-mule.com
- Service area: Belgrade, MT