Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
665 Google reviews we collected
Phrases our text analysis found in 490 written reviews
How often each topic comes up in the written reviews
We read 490 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super nice blonde girl up front named elsie just nice energy from the whole gym!”
“It was then discovered and addressed by management in a very unprofessional way.”
“Maisie is great help upfront alongside her team definitely recommend.”
“I cannot recommend Mountainside Fitness based on this experience, and I suggest others be aware of these questionable policies before signing up for a trial.”
“Great service all around the board felt welcome from the entire staff clean equipment/locker room.”
“Terrible gym was always crowded broken equipment for sometimes up to 30 days and forget about quitting.”
“The staff is so friendly and helpful, the day care is worth every penny!”
“Pretty small and not worth it for the amount you pay.”
“They always take care of whatever needs I have and are always so kind and genuinely interested in how I’m doing!”
“Don't come here, unless you like being LIED to and your MONEY being stollen from you.”
“She is extremely quick to respond as well via text and is always willing to be flexible with things that arise in life.”
“I left multipe messages for Gilbert to call me to discuss and he never called back.”
“She gave us a great tour and answered all our questions.”
praise complaint · found by our text analysis, Google review wording unchanged.
Ezra is the best employee at that establishment he’s given me lots of help in my gym journey amazing guy.
I love the customer service at the front desk also I had a great conversation with Ezra
My favorite gym! Love the people, the equipment, classes, etc… it’s like our second home and family!
Great location. Employees are very friendly and welcoming. The equipment is always accessible for me as well. I actually prefer this one instead of some of the others for that reason. Ill keep coming here.
Super clean and nice gym!! Well organized and Dom and Ezra at the front desk are rock stars!
The staff is lovely! No hassle. No time wasted. I can tell their priority is providing an amazing gym instead of just taking your money. This is the pinnacle of “commercial gyms!”
4.7 ★★★★★ 666 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
he ok
Thanks, Natalie! We appreciate your 5-star rating and are glad to be your go-to gym in Queen Creek.
super duper awesome love
Thanks for the love! We're thrilled you're enjoying Mountainside Fitness Queen Creek, your go-to gym and fitness center.
Ezra is the best employee at that establishment he’s given me lots of help in my gym journey amazing guy.
Thanks, Mason! We’re thrilled you’re enjoying your experience at Mountainside Fitness Queen Creek. Our team is proud to support every member’s fitness journey at our welcoming gym.
Great place to build and unwind!!!
We appreciate your support, Al! We’re glad you enjoy our gym and look forward to helping you reach your fitness goals.
Service is great. I was assisted by Dominic and Ezra and they were a big help.
Thanks, Jaxton! We’re glad you had a great experience with our team. We’re proud to be your local gym and look forward to supporting your fitness journey!
I love the customer service at the front desk also I had a great conversation with Ezra
Thank you, Lebron, for the awesome review! We're glad you enjoyed the customer service and your conversation with Ezra. We love having you at our gym and hope you keep enjoying Mountainside Fitness Queen Creek!
My favorite gym! Love the people, the equipment, classes, etc… it’s like our second home and family!
Thank you, DeAnn! We love being your second home and family. It’s wonderful to hear you enjoy our people, equipment, and group fitness classes at Mountainside Fitness Queen Creek!
Super professional front desk personnel
Thank you, Tyler! We’re so glad you had a great experience at our gym. We appreciate your support of Mountainside Fitness Queen Creek!
Great location. Employees are very friendly and welcoming. The equipment is always accessible for me as well. I actually prefer this one instead of some of the others for that reason. Ill keep coming here.
Thank you, Robby! We’re thrilled you enjoy our Queen Creek gym and find our friendly team and equipment accessible. We appreciate your preference for Mountainside Fitness and look forward to welcoming you back for every workout!
Ezra is a great staff at mountainside very talkative
Thanks, Cody! We’re glad you’re enjoying your experience at Mountainside Fitness Queen Creek. We’re proud to be a welcoming gym and appreciate your support!
Analyzing 8,054,6608.1M ReviewsFor 22,84422.8K Experts
