Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts
Google reviewers rate Moxie Pest Control 4.8 out of 5 based on 2160 reviews, noting that the owner replies to 99% of feedback. Customers frequently praise the punctuality, thoroughness, and professional communication of technicians during treatments for insects, rodents, and termites. However, some lower-rated reviews criticize inconsistent service quality over time, missed appointments, and confusion regarding contract terms or additional service scheduling.
Data from Google, last updated November 2, 2026.
2,160 Google reviews we collected
Phrases our text analysis found in 1,794 written reviews
How often each topic comes up in the written reviews
We read 1,794 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Cliff was very nice and very professional with treating my home today!”
“No response until the service was due again and again I let them know but the customer service was so unorganized and unprofessional it was unbelievable.”
“Top notch attention to details and service, as well as concerned areas being fully addressed.”
“The worst part, however, is their scheduling system.”
“He was very detailed in explaining how he checked for termites, reason, and next step for prevention.”
“I also received no communication or attempt to reschedule.”
“Timely, pleasant and done a thorough professional job.”
“…e they let you know when they leave and make sure you're satisfied I would recommend them to anyone…”
“I would not recommend wasting your time or money with Moxie.”
“The service was easy to set up and all reasonable pricing!”
“Then they wouldn't let us out of a year long way overpriced contract.”
“He was extremely thorough, respectful of our home, and showed genuine care in his work.”
“I had to tell them not to come to my house without my permission because I do not trust them, but they showed up anyway.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 2,160 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Personable. Professional. Knowledgeable. Took time to explain services. Recommended.
Thanks for the fantastic feedback!
Cliffton Willoughby was great. Top notch attention to details and service, as well as concerned areas being fully addressed.
We love providing 5-star worthy service! Thank you for the excellent review :)
Very thorough service with personable staff. Would highly recommend
This review is music to our ears! Thank you :)
Alan did an excellent job. He told me that Moxie could treat my garden which has many insects that bite and keep me from gardening which was great news.
You're making our day with these stars :)
Observant of issues and knowledgeable
Thanks for the fantastic feedback!
Excellent response to request for service.
Thanks for the 5 stars!
Cliff was very nice and very professional with treating my home today! He was thorough and replaced all the mouse traps and bait boxes here . You need more professional people like Cliff. Thank you!
Thank you for the kind words!
Helped control the bug problem at our house, which is close to the woods.Spiders, cave crickets, ants and anything else.
Thanks for the 5 stars!
Very friendly I trust him. We went home but communicated well.
We love providing 5-star worthy service! Thank you for the excellent review :)
Do they not treat the back side of the house? I don’t recall seeing him go back there.
Thanks for the 5 stars!
Analyzing 7,390,9767.4M ReviewsFor 20,89420.9K Experts