BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Moxie Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%43+6.5Craft & service 20%24+4.8Value 10%5+0.5Momentum 8%88+7Track record 7%98+6.9Accountability 5%95+4.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Moxie Pest Control

Better than 31% of bed bug exterminators · #20 of 29

4.8★3,887 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
86%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Moxie Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.127
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$188
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 127 Google reviews tagged “Cockroach extermination” · showing 20

★★★★★ Frank · Edited 2 weeks ago

Have had Moxie for a few years. No bugs of an kind. They come automatically quarterly (or on demand should you need them). Very professional in all aspects. Call/text you a reminder a few days before your scheduled appointment, text you a heads up a half hour before arriving, and announce when they arrive before…

Paid $80–100Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ D · Edited 3 weeks ago

took care of my issues very well. very satisfied!

Not sureAnt exterminationBug & insect exterminationCockroach extermination
★★★★★ Kenx · Edited a month ago

Robert was our technician. He came on time, was very polite and thoroughly sprayed around d the perimeter of the house, replaced all the baits, removed all the cobwebs and placed granules in the grass. We’re very happy with his work.

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jim · Edited 2 months ago

Our Technician Abraham was extremely professional, courteous and thorough. He did an outstanding job, I hope he is assigned for future service at our home!

Not sureAnt exterminationCockroach exterminationFlea & mite extermination
★★★★★ Laurie · Edited 3 months ago

I was very impressed with Joseph! He was here on time and explained everything he would be doing and asked if I had any concerns. He went above and beyond what my past pest control company have done. Very pleased. Hoping the other technicians will be as thorough as Joseph!

Paid $140–160OverpricedAnt exterminationCockroach exterminationHornet & wasp extermination+ Punctuality+ Value
★★★★★ David · Edited 4 months ago

The tech guy Boston Brown has done super job and we really appreciated the service he offered!

Ant exterminationBed bug exterminationCockroach extermination
★★★★★ Lorraine · Edited 5 months ago

Alfredo Vasquez was helpful and professional.

Reasonable priceAnt exterminationBug & insect exterminationCockroach extermination
★★★★★ luckylagunalady · Edited 8 months ago

Oliver, the technician, did a great job!

Rodent exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cyndi · Edited 10 months ago

Perfect. Very happy with Ivan. Professional and courteous. Completed all service I asked for. Great job.

Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ cliff · Edited 11 months ago

Technician Ollie was helpful in treating all areas outside of home as well as in the garage. He was very thorough and identified all the chemicals that were used in the treatment. Very courteous and professional in every way. Grateful for his service.

Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Quality
★★★★★ Wayne · Edited a year ago

Michael is a very pleasant representative that explained the probable source of the bugs and the treatment process he undertook. I appreciated his punctuality and professional demeanor.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination
★★★★★ raul · Edited a year ago

Just received a great service from Robert Flores. He was very thorough and professional young man .. He explained everything in detail and when He completed the job.. I am always impressed with the great job these professionals provide. He did a great job as always. I recommend Moxie anytime..

Spider exterminationFlea & mite exterminationGeneral pest inspection
★★★★★ Richard · Edited a year ago

Always great services completed!

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
★★★★★ debbie · Edited a year ago

Very Professional and nice guy, Thank you Keith Harris for your attention to detail. He saw me pull up and got out of his vehicle to explain the service he performed. He went above and beyond.

Ant exterminationCockroach exterminationSpider extermination
★★★★ jim · a year ago

Adam did a thorough job. Only wish they would give us a time frame when calling to remind of the appointment

Reasonable priceRodent exterminationSpider exterminationCockroach extermination
★★★★★ Steve · Edited a year ago

Christopher Davis was awesome today, professional and courteous and did an excellent job for us.

Reasonable priceRodent exterminationSpider exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Phuong · a year ago

Moxie is always on time and/or flexible to the customers’ schedule. Sean is courteous detail-oriented and very professional! He is one of the best Moxie crew!👍

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
★★★★★ Aviram · Edited a year ago

He was great and his service was perfect!

Hornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Dan · Edited a year ago

Great job. Very friendly and proficient.

Rodent exterminationTermite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Dan · Edited 2 years ago

Technican, Steven O provided excellent service

Cockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism

Show more cockroach extermination reviews (107 more) →

vs category

Blue = Moxie, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.76★ (41 reviews)2024-Q2: 4.66★ (89 reviews)2024-Q3: 4.76★ (147 reviews)2024-Q4: 4.87★ (76 reviews)2025-Q1: 4.65★ (57 reviews)2025-Q2: 4.77★ (95 reviews)2025-Q3: 4.85★ (172 reviews)2025-Q4: 4.74★ (72 reviews)2026-Q1: 4.91★ (57 reviews)2026-Q2: 4.90★ (221 reviews)2026-Q3: 4.88★ (602 reviews)2026-Q4: 4.88★ (120 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$121+26% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 16%Reasonable 67%Overpriced 4%Not sure 14%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%43+6.5Craft & service 20%24+4.8Value 10%5+0.5Momentum 8%88+7Track record 7%98+6.9Accountability 5%95+4.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
33
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
43
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
24
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
5
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
88
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
95

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+477 / −21
Professionalism
+590 / −22
Responsiveness
+487 / −11
Punctuality
+464 / −7
Value
+375 / −17

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