BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Moxie Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%43+6.5Craft & service 20%24+4.8Value 10%5+0.5Momentum 8%88+7Track record 7%98+6.9Accountability 5%95+4.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Moxie Pest Control

Better than 31% of bed bug exterminators · #20 of 29

4.8★3,887 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
86%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Moxie Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.463
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$119
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 463 Google reviews tagged “General pest inspection” · showing 20

★★★★★ Anthony · Edited 3 days ago

Ricardo did a great job and even worked in the rain.

Paid $40–60Reasonable priceHome inspectionRodent exterminationSpider extermination
★★★★★ Marilou · Edited 3 days ago

Great job. Thanks.takes very good care of our yard and house. I appreciate having him as our service provider. He’s great.

Reasonable priceAnt exterminationFlea & mite exterminationHome inspection
★★★★★ Tracey · 3 days ago

The tech showed up on time; was super polite and respectful and did a very thorough job explaining the treatment plan to me very well!

Paid $140–160Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ K.J. · Edited 3 days ago

Raul was thorough. He checked the eaves, looking for wasp nests per my request. I looked outside a few times while he was here. He paid keen attention to whatever area he was in at the moment. Please send Jorge.again. I wish I could've sent him a better tip.

Paid $60–80Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination+ Professionalism
★★★★★ Jordan · 4 days ago

Joshua Jimmy did a great job when treating our home for spiders and other pests. He was very thorough and explained everything. He was also sweet enough to give my toddler a Moxie coloring book!

Paid $140–160Reasonable priceSpider exterminationGeneral pest inspection
★★★★★ Robyn · Edited a week ago

Moxie did a great job!

Great priceGeneral pest inspection
★★★★★ Polly · Edited a week ago

We recently switched to Moxie because they seem to have better and safer chemicals to get rid of our spiders and ants. George G. did our initial spray. He also used a brush to get rid of the spider webs everywhere - even in our cabana that has a high ceiling. George did a super job and we love the Moxie company!!

Paid $140–160Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
★★★★ Sheryl · a week ago

Moxie is a great pest-control company!

Reasonable priceSpider exterminationGeneral pest inspection
★★★★★ hilda · Edited a week ago

Fernando was the technician that came to do treatment of our home. He was professional and completed bug and insect treatment of our property in a timely manner.

General pest inspection
★★★★★ Tom · Edited 2 weeks ago

Great service. Been using Moxie for about 9 years now and very happy with the staff and service. I recommend them highly

Paid $40–60Great priceRodent exterminationGeneral pest inspection
★★★★★ Lorraine · 2 weeks ago

Excellent service

Paid $140–160Great priceSpider exterminationGeneral pest inspection
★★★★★ Stephen · Edited 2 weeks ago

Joe is not the guy that did my service. I gave a review but it was not for this guy. Looks like your employees are sending out posts for a tip

Not sureGeneral pest inspection
★★★★★ Frank · Edited 2 weeks ago

Have had Moxie for a few years. No bugs of an kind. They come automatically quarterly (or on demand should you need them). Very professional in all aspects. Call/text you a reminder a few days before your scheduled appointment, text you a heads up a half hour before arriving, and announce when they arrive before…

Paid $80–100Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination
★★★★★ Mark · Edited 2 weeks ago

Thanks Chris! very hot afternoon!

General pest inspection
★★★★★ Jennifer · Edited 3 weeks ago

So pleasant and professional.

Flea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Linda · 3 weeks ago

Angel asked if there was anything else he could help with. I asked him about how to get rid of the tiny “ghost” ants. He explained different kinds of situations and gave me some ant bait containers. Thank you Angel.

Reasonable priceGeneral pest inspection
★★★★★ Greg · Edited 3 weeks ago

Raul Sanchez did a fantastic job! Give him a raise!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
★★★★★ Kendall · 3 weeks ago

Right on time, clear with communication and did a thorough job!

Spider exterminationGeneral pest inspectionBug & insect extermination
★★★★★ Pamela · Edited 3 weeks ago

We were not at home this time when he came by to service our property. We have always been satisfied with the work your employees have done.

Paid $180–200Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
★★★★★ D · Edited 3 weeks ago

took care of my issues very well. very satisfied!

Not sureAnt exterminationBug & insect exterminationCockroach extermination

Show more general pest inspection reviews (443 more) →

vs category

Blue = Moxie, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.76★ (41 reviews)2024-Q2: 4.66★ (89 reviews)2024-Q3: 4.76★ (147 reviews)2024-Q4: 4.87★ (76 reviews)2025-Q1: 4.65★ (57 reviews)2025-Q2: 4.77★ (95 reviews)2025-Q3: 4.85★ (172 reviews)2025-Q4: 4.74★ (72 reviews)2026-Q1: 4.91★ (57 reviews)2026-Q2: 4.90★ (221 reviews)2026-Q3: 4.88★ (602 reviews)2026-Q4: 4.88★ (120 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$121+26% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 16%Reasonable 67%Overpriced 4%Not sure 14%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%43+6.5Craft & service 20%24+4.8Value 10%5+0.5Momentum 8%88+7Track record 7%98+6.9Accountability 5%95+4.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
33
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
43
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
24
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
5
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
88
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
95

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+477 / −21
Professionalism
+590 / −22
Responsiveness
+487 / −11
Punctuality
+464 / −7
Value
+375 / −17

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