BED BUG EXTERMINATORS · SAN JUAN CAPISTRANO, CA
Moxie Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%43+6.5Craft & service 20%24+4.8Value 10%5+0.5Momentum 8%88+7Track record 7%98+6.9Accountability 5%95+4.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Moxie Pest Control

Better than 31% of bed bug exterminators · #20 of 29

4.8★3,887 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
86%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Moxie Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.312
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$60–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 312 Google reviews tagged “Rodent extermination” · showing 20

★★★★★ Lorraine · Edited 3 days ago

Sean was knowledgeable, supportive and helpful. He arrived on time and dealt with the issue quickly and efficiently. He offered useful suggestions and I appreciated his kind, friendly manner.

Rodent extermination
★★★★★ Anthony · Edited 3 days ago

Ricardo did a great job and even worked in the rain.

Paid $40–60Reasonable priceHome inspectionRodent exterminationSpider extermination
★★★★★ Marilou · Edited 3 days ago

Great job. Thanks.takes very good care of our yard and house. I appreciate having him as our service provider. He’s great.

Reasonable priceAnt exterminationFlea & mite exterminationHome inspection
★★★★★ Tim · Edited 3 days ago

Kai and his partner were very professional and friendly and took care of all my concerns about my rat issues.

Paid $1–20Great priceRodent extermination
★★★★★ Dee · Edited 4 days ago

Jason and Nick were very friendly, efficient and professional...I was very happy with their work...

Paid $80–100Reasonable priceRodent exterminationTermite inspectionTermite extermination
★★★★★ Suzanne · Edited a week ago

Very friendly Described his work And completed quickly & clean

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
★★★★★ Tom · Edited 2 weeks ago

Great service. Been using Moxie for about 9 years now and very happy with the staff and service. I recommend them highly

Paid $40–60Great priceRodent exterminationGeneral pest inspection
★★★★★ jean · Edited 2 weeks ago

great job!

Paid $200+Reasonable priceRodent exterminationAnt extermination
★★★★★ Greg · Edited 3 weeks ago

Raul Sanchez did a fantastic job! Give him a raise!

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
★★★★★ D · Edited 3 weeks ago

took care of my issues very well. very satisfied!

Not sureAnt exterminationBug & insect exterminationCockroach extermination
★★★★★ Kenx · Edited a month ago

Robert was our technician. He came on time, was very polite and thoroughly sprayed around d the perimeter of the house, replaced all the baits, removed all the cobwebs and placed granules in the grass. We’re very happy with his work.

Cockroach exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Ted · a month ago

The service today was the most thorough that I have ever had. I really would like to utilize his service in the future. Well done!!

Paid $120–140Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
★★★★★ Karina · a month ago

Thank you so much. Service is always exceptional. I love to be able to reach out for help and serbice check ins.

Paid $140–160Reasonable priceRodent exterminationGeneral pest inspection
★★★★★ Floyd · Edited a month ago

Excellent; timely, quick and I know the kids appreciate it. Now they'll be able to play in back yard! Thank you!

Paid $60–80Reasonable priceHornet & wasp extermination+ Professionalism
★★★★★ Donna · Edited a month ago

He was very fast and thorough.

Paid $80–100Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
★★★★★ carol · Edited a month ago

Very happy with Bryce who is Mr. personality. Very accommodating and professional with a smile on his face. Keep up the good work with great employees.

Paid $120–140Not sureAnt exterminationGeneral pest inspectionRodent extermination
★★★★★ Tom · Edited a month ago

Kevin is awesome! Very professional articulate and knowledgeable and accommodating!

Rodent exterminationSpider exterminationFlea & mite extermination
★★★★★ Mary · a month ago

Dylan was through, responsive, proactive and professional when he performed my quarterly pest control treatment today.

Paid $140–160Reasonable priceRodent exterminationGeneral pest inspection
★★★★★ FU · a month ago

Eduardo always does a great job!

Paid $100–120Reasonable priceRodent exterminationSpider extermination
★★★★★ Arline · Edited a month ago

Oswaldo did a great job. He has serviced my home several times and I highly recommend. He respect property and is thorough

Great priceRodent exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Value

Show more rodent extermination reviews (292 more) →

vs category

Blue = Moxie, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.76★ (41 reviews)2024-Q2: 4.66★ (89 reviews)2024-Q3: 4.76★ (147 reviews)2024-Q4: 4.87★ (76 reviews)2025-Q1: 4.65★ (57 reviews)2025-Q2: 4.77★ (95 reviews)2025-Q3: 4.85★ (172 reviews)2025-Q4: 4.74★ (72 reviews)2026-Q1: 4.91★ (57 reviews)2026-Q2: 4.90★ (221 reviews)2026-Q3: 4.88★ (602 reviews)2026-Q4: 4.88★ (120 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$121+26% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 16%Reasonable 67%Overpriced 4%Not sure 14%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%43+6.5Craft & service 20%24+4.8Value 10%5+0.5Momentum 8%88+7Track record 7%98+6.9Accountability 5%95+4.8Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
33
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
43
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
24
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
5
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
88
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
95

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+477 / −21
Professionalism
+590 / −22
Responsiveness
+487 / −11
Punctuality
+464 / −7
Value
+375 / −17

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