How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%80+19.4Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMoxie Pest Control
San Juan Capistrano, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 66 bed bug exterminators · 4.8★ from 3,887 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Moxie Pest Control for 8 kinds of job.
Moxie Pest Control for rodent extermination
Clear ✕All 312 Google reviews tagged “Rodent extermination” · showing 180
Sean was knowledgeable, supportive and helpful. He arrived on time and dealt with the issue quickly and efficiently. He offered useful suggestions and I appreciated his kind, friendly manner.
Ricardo did a great job and even worked in the rain.
Great job. Thanks.takes very good care of our yard and house. I appreciate having him as our service provider. He’s great.
Kai and his partner were very professional and friendly and took care of all my concerns about my rat issues.
Jason and Nick were very friendly, efficient and professional...I was very happy with their work...
Very friendly Described his work And completed quickly & clean
Great service. Been using Moxie for about 9 years now and very happy with the staff and service. I recommend them highly
great job!
Raul Sanchez did a fantastic job! Give him a raise!
took care of my issues very well. very satisfied!
Robert was our technician. He came on time, was very polite and thoroughly sprayed around d the perimeter of the house, replaced all the baits, removed all the cobwebs and placed granules in the grass. We’re very happy with his work.
The service today was the most thorough that I have ever had. I really would like to utilize his service in the future. Well done!!
Thank you so much. Service is always exceptional. I love to be able to reach out for help and serbice check ins.
Excellent; timely, quick and I know the kids appreciate it. Now they'll be able to play in back yard! Thank you!
He was very fast and thorough.
Very happy with Bryce who is Mr. personality. Very accommodating and professional with a smile on his face. Keep up the good work with great employees.
Kevin is awesome! Very professional articulate and knowledgeable and accommodating!
Dylan was through, responsive, proactive and professional when he performed my quarterly pest control treatment today.
Eduardo always does a great job!
Oswaldo did a great job. He has serviced my home several times and I highly recommend. He respect property and is thorough
Service was taking away dead rodents. Service was timely, fast, and courteous. Traps were checked and recharged.
Cover all the bases and a good after action report.
Eric was efficient and listened to my concerns
Edwin did a complete and thorough job today. And answered my questions re: rodent control.
Service was not done. Technician just left after showing up but did not perform any service at all in our backyard or front and sides of the house.
James at Moxie provided a thorough quarterly treatment. I like that I get confirmation of my appointments and when they will be at our home so I know to keep my dog inside. It also gives me a chance to check their work since I’m usually not home when the service is being done. I’d recommend Moxie, they do good work.
Kai is friendly, knowledgeable, aware of our needs & wants, & is very professional. He took care & refreshed all of the rodent boxes & did everything that was on our list, being very careful of all our fruit trees & edibles. Today was a call back & Kai brushed down all the webs, bugs, etc. on the eaves, walls, at…
I have always been hesitant to use any pest control service. But the home I recently bought. Was built in the 1980’s and sat empty for quite some time (years). It had had rats in the garage and a mouse nest in the attic when I moved in. The yard had LOTS of spiders, lizards and other critters that i did not want…
Carl did a nice job for our regular service. Thank you!!
Technician was on time and very professional. Explained what he was going to do and was completed in less than 15 minutes Since I've started using this pest control company I have not had any ants or spider problems.
The guys were polite, courteous and thorough. It was a positive experience!!😊
Great job. And on time 👍🏽
Our Technician Abraham was extremely professional, courteous and thorough. He did an outstanding job, I hope he is assigned for future service at our home!
Good description of the services performed. Insects have not been a problem since we started using their services.
Kai was awesome ! He was thorough in treatment and taking care of the place. A professional and courteous scholar he is. Would love to have him come back as he is cheerful and wonderful to talk to.
Eliminated spiders. Professional, personable, responsive service techs.
Ernesto came today to are for our termite issues. He was great! Explained what he was doing and why. Treated our home with care.
He is punctual.He explained what he is doing and what to expect after. Cleaned the cobweb around the house. Very professional.
great. So far no anta
Carl was extremely thorough and helpful!
We just had a routine service with Kevin from Moxie . Kevin is great . He took the time to explain thoroughly what he did . He replaced the bait from 4 out of 6 boxes which showed activities on rats, refilled bucket for mosquitoes. Power spay the insects on the lawn. Clean the webs from the eaves . We are very with Kevin & can’t wait to see the results.
I was satisfied with Christophers’’ thoroughness and attention to detail. Steve E
Eric did or bi monthly service and did a fantastic job. He was very thorough, took the time to explain the various issues he found and his plans to address them. I was very pleased with his service.
The inspection and quality service was awesome!
Had our first home pest control and I am very happy with the professionalism and how everything was electronic and easy. We will be treating for mosquito monthly and quarter for the rest of the pests. Will update review as we go but so far so good.
Edwardo was thorough and helpful
Great service and very thorough.
Still have multiple webs around fire pit area and jacuzzi more spider webs going to the house
Ollie was extremely polite to both my wife and I. It’s nice to ask to have something taken care of and it was met with a resounding “sure, I can take care of that”. Way different than our last company. When we asked for the same things as we did with Ollie, we got a completely different response. Moxie is the best.
Very professional and efficient! Knew his job and kept the owner well informed as his work progressed. I have contracted with Moxie several years now and am pleased to continue to do so.
Prompt, friendly, affordable, efficient. First time to work with Moxie. Great introductory offer.
Thank you!
Lance did a very thorough job!! Thank you!
Timely and worked with me on timing of service.
AD and Michael were professional and pleasant!
Very nice and respectful technician, also knowledgeable. Thank you so much.
I am very pleased with Rodrigo’s services
The tech guy Boston Brown has done super job and we really appreciated the service he offered!
Jamie completed my service on Friday. JJ did an excellent job. I am extremely pleased with the service - he provided for the inside of my home. He was professional, polite and very helpful. Thank you for providing exceptional service, greatly appreciated. I highly recommend Jamie for future services for my home on a…
Sean was great, he was very informative and did his work quickly but very thoroughly. Highly recommend him!
Joe, did an excellent job listening to my requests. He did everything he told me he would do and reviewed his work with me before he left. I was very happy with his service.
Completely took care of my outside pest control including the rodent boxes. Spent good time taking care of the service.
George and another gentleman was at my house on May 29th. After they left I went into my backyard and they had left 3 of my gates open so my dog could have gotten out had I not gone outside. That is unacceptable in my eyes.
Professional and thorough
Sean did a great job today! Deserves a Holiday Bonus!
They are very responsive when asked to repeat a missed treatment, ( because I forgot to leave my gate unlocked.) Seem very thorough, too. Have used them 3 years and have very fewbug issues.
Great job as always
We had a great experience with Moxie Pest Control. They did a very good job, were professional, on time, and explained everything clearly. The technician was friendly and made sure all our concerns were taken care of. Highly recommend them if you are looking for reliable exterminator service.
Professional work done
Kai was professional and friendly. He described in detail the work he was going to complete and checked in with me before he left.
Had Moxie pest control for a while, this is our second home with them. They are great professional, detailed staff is friendly and responsive. Our Tech, Christopher is professionally and friendly, always ready to answer my questions. Two thumbs up!
I was completely satisfied with the service I received today
James Bertuccini was a friendly and knowledgeable technician. I appreciated his very positive attitude!
I don't normally review the technicians individually because all the technicians I have met have been extremely nice, courteous and have all done a great job!
He went above and beyond helping me get rid of the areas where the ants have been. He also explained to me how the ant boxes work, and the work he did in the rat bait boxes. On top of that he was friendly and kind.
Aldo was great today. We had him spray the upstairs outside deck and the garage. He didn't complain and was very cordial and agreed to do as requested. Very nice gentleman. Courteous.
Oliver, the technician, did a great job!
The technician was quick And thorough. I barely noticed him. I wish I had had time to tell him about the infestation of biting Moss Gnats that we have inside and outside the house. They have been driving the neighborhood crazy. We have had no ants inside the house for the past two months. Yay! Thank you for that. If…
The technician spoke with us at start. When we asked for traps in the garage (another high rodent activity area) he stated that he ran out of traps. He was not able to leave any additional glue boards to switch out if something is caught. Didn't check back with her before he left to make sure there weren't additional entry points missed.
Professional and knowledgeable
Excellent service and always consistent. We appreciate the call and text reminders
Perfect. Very happy with Ivan. Professional and courteous. Completed all service I asked for. Great job.
Kai did an excellent job explaining the treatment. He is competent and friendly.
Christopher did his job well.
I have been using Moxie Pest Control for a couple of years. We have a large backyard and the previous bug company never got the job done. Not only does Moxie get the job done they also knock down all the spider webs on our overhead and patio furniture. They also threw in some rat traps for free because we have a lot…
Andrew was very friendly and advised me of the treatment he was doing today. Very satisfied with his work.
He was top notch. Thanks for the great service.
This was our first time with Moxie, and Edgar very pleasantly answered all my questions. He was very thorough, professional, courteous. So glad a family member recommended Moxie. I hope we see Edgar every time.
The customer service department called me back right away and worked with my schedule to get a technician scheduled. They listen well and understand the nature of the issues right away. Very helpful and professional .
Anthony was kind, respectful, knowledgeable and did his job.
Nelson was a wonderful guy! He cared for personal property and listened to our concerns and addressed them during the visit. Great customer service from this encounter. Thanks Nelson!!!
Orion did a great job!! Answered all our questions, was super super nice and professional, and did a thorough job all around. Highly recommend!
Zachary delivered mice traps and gave us a good explanation of how to use.
Ollie was terrific - very efficient and polite!
Luke was very polite, accommodating, helpful, and took care of all my pest issues. Very satisfied.
Robert Flores did a great job! Thank you!
Always great services completed!
Adam did a thorough job. Only wish they would give us a time frame when calling to remind of the appointment
Christopher Davis was awesome today, professional and courteous and did an excellent job for us.
We had our house serviced today by Moxie today. Abraham was very friendly and attentive to our requests and concerns. We are always impressed with Moxie employees. Thank you for a job well done!
Today we had Nikolas Stow service our home. He was great and will get us additional sticky mice traps delivered to our house. He was so professional discussing our issues with both me and my husband! Thank you Nikolas!
He was great and his service was perfect!
Great job. Very friendly and proficient.
When the Moxie technician (Marco) arrived I pointed out the primary issue we have with spiders and he inspected our front and back yards and the garage interior before beginning his work. He removed all spider webs from the entry area and around all exterior light fixtures. We also have spiders around the handles of…
Stephen was my technician today. Very experienced, didn't make any complaints about the hot weather, just checked everything, and added some suggestions. He did the follow up work on the mice boxes.. Please thank him again for me. Sincerely, Pam Burdi. Thank you, Pam Burdi
The service was performed quickly. Technicians were courteous and explained what treatment was performed and if we had any questions.
Great service and friendly technician. He did an amazing job! Thank you!
We've been clients of Moxie for several years now. They do an excellent job getting rid of all kinds of bugs..All their representatives are professional and thorough. We would highly, highly recommend them. Thank you for your outstanding service.
Moxie is reasonably priced. Techs are usually friendly, but not the brightest - always have to make sure they close my side yard gates (which are always closed when they arrive) so my dogs don't get out. Good deal for the price but don't expect miracles; they did not solve our rodent problem, but preventing termites…
Excellent service, on time, very friendly, professional technician.
Andrew is the best. He handled the dead rat and calmed my fears about more of them
Stephen was excellent. Very friendly, respectful of the property and thorough. Moxie is the best!
he did a great job, and it was very complete...he performed a couple of things we asked him to do on the spot. Thank you!
Fernando Gaona performed our service today. We believe he was exceptional and was more thorough than others considering the amount of time he was detailing the areas. He was cordial and we appreciate his quality representation of your company. Well done, Todd Walker
Really nice guy. Poor guy is as working really late.
He is doing great today.
Richard was extremely professional, cordial, and informative. I appreciated how thorough he was in his explanations and caring nature. Thank you, Melody
Chris talked to me when he first arrived to find out any issues we had seen with pests. It is black widow season here and he spent quite a bit of time around the yard and around patio furniture cleaning and spraying. Overall I think Chris did a great, thorough job!
While being a customer of Moxie, for sometime, I really appreciate the way that they communicate frequently with regards to the appointments and not unnecessarily outside of that. Each employee that has serviced our property has been equally kind and efficient. This is the comment I left for their company after our…
Ricardo was great and very professional
They did everything they said they were going to do, very thorough and professional. So far so good!
Moxie always does a great job. Techs are always professional and thorough.
Good.
Technician (Zee) was very thorough, explained everything to me and was also very nice!
Chris did a great job as usual:)
Moxie does a great job-they are professional, caring and helpful.
Very respectful of property. Explained service in full
Thank you for you excellent service
The technician was very knowledgeable and polite, he did a great job. I thank him a lot. He carefully examined and treated infected spots professionally.
Came quickly and did a great job.
Today technician was very knowledgeable and friendly. Went out for f his way to make sure he answered all my concerns
Andrew was great! Very responsive and even went back a second time before leaving to add to his service. Thank you.
The service provided by Moxie has has been effective and the technicians have always been professional, helpful and arrived as scheduled including when a followup is required. Jorge provided scheduled service on Saturday with the same friendly service we received previously.
Great prompt service.
Bryce is so awesome! He worked so hard in the rain and thunder, with a cheery spirit despite getting soaked! So friendly and caring about what was needed. Going above and beyond. I so appreciate Bryce and his great attitude. And I so appreciate Moxie and their formulas that WORK! Moxie never disappoints, always…
Jesus was very friendly and did a great job in explaining the process.
I’m really impressed with the people at Moxie. I first met Riley who took the time to address my concerns and then Andrew came for our initial service. He is so friendly and thorough and did a great job. I’m happy I found this company!!
Michael is an excellent employee! He’s very personable, thorough, and always greets me and catches me up to date on what he’s doing in my yard I am very fond of him! Karen Smith
Next time you come please let us know that you are here ring the doorbell please
Brandon Agee was very knowledgeable and answered all question’s asked. He was very professional and polite.
Pleasant young man
Been a customer for years, always goes above and beyond. Could not be happier with service!
Thank you Jacob for your service !!!! Very professional !!!!! a pleasure to have you service our home!!! Jacob Autenrieb reviewed all activity with me. very nice young man!!!
Moxie pretends to care at first. After you hire them though they start raising prices on you without any notice as well as give you worse customer service. Their customer service department is very impersonal and rude. I would stay away from Moxie Pest Control completely.
Moxie is so easy to work with. First sight of a problem and they are on it with solutions and knowledgeable representatives. Highly recommend them and we are grateful for their help in keeping our property pest free!
The technicians from Moxie Pest Control have all been prompt, professional, knowledgeable and friendly. We are pest free!
Each of the technicians I’ve had over the past three years Have been personable and work extra hard to please us. told me all that they did and why, on time {free extra work} on time. Got here on time may be a few minutes early spent five minutes with me with no tools in her hand understanding my needs for that…
Tech was extremely kind and very professional. I had a slight complaint and he was able to rectify quickly. Customer service is impeccable. Happy customer now!
Very thorough and personable service.
Bryce is my absolute favorite angel. He is so attentive to me, and is very helpful and kind. I only want him taking care of my pest control issues. He is the best guy you've got. I have seen a few of your guys, he is 200% the best one. Thank you Bryce. Margaret Boag 3082 Ceylon Road, Costa Mesa.
I was completely satisfied with all aspects of the service I received from calling to set up an appointment for an inspection and the services they provided us. I would recommend this company to anyone.
Most importantly they listed and communicated very well about the problem and the remedy. James Molina was a professional at what he did! Thanks again!
I cannot say enough about this company! Noah came to our door and was incredible. Such a great guy and very trustworthy. We signed up immediately and are so glad we did! Nathan performed our service for us and he was amazing as well! Highly recommend this company!
DO NOT DO BUSINESS WITH THIS COMPANY. These people will tell you one thing and make you sign up to something else. Worst kind of business. LIARS! Would have given 0 starts if that was an option.
Justin from Moxi was very professional & helpful. Very happy with my service.
Nathan, was the young man who introduced himself before he started the service (but the receipt says techs name is William (Joe) perry) Im putting that in because I just want to make sure the right person gets the credit for the review. The gentleman that originally came to the door to explain what Moxie Pest…
Nathan from Moxie did the service and was very polite and asked questions so that we were all on the same page. I was very pleased with my first experience back with Moxie. I also had a good experience with Riley who handled the sales call.
Mark was so professional, in fact, all Moxie’s technicians are professional and courteous. Mark was attentive and listened to our concerns. He was thorough and efficient. So happy to have found Moxie’s services.
Moxie just performed our initial visit and spraying over our entire property. These guys are THOROUGH. Justin was awesome; so helpful and proactive, I think we’re hooked for good. And not to mention, pricing is super reasonable for everything they can do!
Love their service!
I am a new customer with Moxie. I could not be more pleased with my experience. My technician Nathan Borg was so nice and professional. He did such an amazing job of explaining and was very thorough cleaning all of the webs. They definitely go above and beyond compared to another company I was with. I am happy I made the switch. Nathan was the best.
Michael Smith performed an above-standard service of pest control throughout the perimeter of my house. He provided a detailed explanation with each service, and was very courteous and professional. Years ago I had previously used Moxie and was happy with their service until they transitioned to another company, so I’m glad they are back!
The start up service was great
Hayden was their door to door sales rep. I have the utmost respect for anyone who takes on door to door sales. Hayden was polite, persistent but also informative. He is a great ambassador for Moxie as he made me feel very confident in what the service would be. right after signing up, the very next day Nathan…
Excellent services. Technician, Nathan, was professional, courteous and friendly.
It was an excellent experience with Moxie pest control company. Their employees are fully trained with professional working experience. Nathan was very responsible in taking care of the front yard, the back yard, and every corner of the house, asked specific questions and followed the direction. Overall, good work. I'm looking forward for the next service.
Nathan performed our initial service. He was extremely thorough and professional. Highly Recommend!
Justin removed all the webs around the house and sprayed pest poison around the complete perimeter of the foundation. He is a very courteous young man and seems to take his job seriously. Very respectful.
I have been using Moxie for quite a few years now, I just don't have time to review frequently. all their technicians are professional, polite and efficient. Sometimes I ask for a little extra attention, and they are always respectful and have knowledgeable answers to my questions.
I was greeted with a friendly smile by Moxie’s pest control specialist. He was very professional and was very knowledgeable about their product and the services he was going to do and what effects I would expect. He had such a pleasant personality and I was very pleased with his thoroughness in performing the deep cleaning throughout the house.
Very professional, efficient, and polite. From the field rep Payton to the specialist who came and treated our home, Nathan, it's been a great experience so far.
Nathan was incredible respectful, charming and excellent. He spoke with a very good knowledge of our problem and it was wonderful having him. I will always request him in the future. Thank you Nathan.
Alex set me up on Friday, and Saturday Nathan came by and did a great job on my house. He explained the process well and I felt confident after the service that all my pest issues will be gone. And that my animals are safe from the spray.
We had our first service today and we loved the business provided by Nathan (He was a great professional). Great experience and very professional. I strongly recommend the services from Moxie.
Nathan from Moxie came for the first treatment at our house. He answered all our questions and addressed all our issues. Very well behaved and meticulous with his work. Overall great experience, will keep posted on the results.
Nathan was awesome! He was professional, kind and explained everything to us in detail..
Nathan was extremely professional and helpful. He showed me my problem areas and thoroughly explained what services were performed and what to expect. He’s a great employee!
We just contracted with Moxie, and were amazed at their prompt, courteous response to servicing our pest control needs. Justin, the service technician, was prompt, friendly and answered all of our questions. The company called us to remind us of the appointment. Thank you Emmeline for for visiting us at out home.
We just had our first service and Nathan was professional and very detailed in making sure he got all the webs and did all the spraying. We look forward to using them from now on. Thank you!
Awesome service! Justin and Nathan just came out and performed our first service at our hone with Moxie. Justin and Nathan were quick, efficient, and thorough. They did an awesome job, and made sure we were fully satisfied before they left the home. I really recommend this company. Thank you so much to Moxie and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Spider extermination | 597 | $88–$161 |
| Ant extermination | 496 | $56–$246 |
| General pest inspection | 456 | $63–$124 |
| Bug & insect extermination | 377 | $73–$133 |
| Rodent extermination | 306 | $88–$371 |
| Home inspection | 219 | $66–$153 |
| Flea & mite extermination | 136 | $90–$282 |
| Cockroach extermination | 127 | $91–$323 |
