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Mr. Appliance of Charleston

4.9 ★★★★★ · 438 Google reviews · 23 photos
Appliance repair service · Summerville, SC

Mr. Appliance of Charleston at a glance

Google reviewers rate Mr. Appliance of Charleston 4.9 out of 5 based on 438 reviews, with the owner responding to every comment. Customers frequently praise the company for punctual appointments, clear communication, knowledgeable technicians, and fair pricing for repairs on washers, dryers, and refrigerators. However, low-star reviews highlight recurring issues with scheduling cancellations, incomplete repairs, and a lack of follow-up communication.

  • Google rating: 4.9 out of 5 from 438 reviews (93% five-star).
  • Reviews on this page: 438 Google reviews (283 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Refrigerator Repair Service serving Summerville, South Carolina.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.9
★★★★★
438 reviews on Google
5★409
4★17
3★1
2★0
1★11

Reviews from Google, shown as published (original wording, unedited).

Zachary Bradley3 reviews
★★★★★

Professional, polite, and knowledgable! Will use their services again!

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Dishwasher repair
  • Repair wait time: 0–1 hr
Review from Google · view on Google
George SeBlonka5 reviews
★★★★★

Extremely timely appointment, great technician and pricing with truly honest and professional folks. Have used these folks multiple times and they have been excellent.

  • Price assessment: Great price
  • Price: $150–200
  • Services: Washing machine repair
  • Repair wait time: 1–2 hr
Response from the owner · 2 days ago

Thank you for your review, Mr. SeBlonka! We love to hear feedback like this and we greatly appreciate your loyalty. Thank you for using Mr. Appliance!

Review from Google · view on Google
Marc Lapointe3 reviews
★★★★★

We received an exceptional service from Vince today. I will definitely call Mr. appliance from now on as they were the only company that picked up the phone when we were looking for a reliable company. Vince demonstrated his expertise and answered all our questions without hesitation.

Response from the owner · 2 days ago

Thank you for your review, Mr. Lapointe! Our customers really enjoy working with Vince. I'm happy we were able to help and we are honored to have earned your future business. Thank you for using Mr. Appliance!

Review from Google · view on Google
Elaine Craft13 reviews
★★★★★

On time. Clear communications. Very polite and competent technician.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Refrigerator/freezer repair
  • Repair wait time: 0–1 hr
Response from the owner · 2 days ago

Thank you for your review, Ms. Craft! We will take those descriptors every day! Thank you for using Mr. Appliance!

Review from Google · view on Google
Preston Fitzgerald4 reviews
★★★★★

The plumbers were very informed about the problem after I discussed it with him. They repaired the defect of drainage. Thank you I would highly recommend them to others seeking us straightforward approach to their questions and the cost of their services before commencing any service.

Response from the owner · 2 days ago

Thank you for your review, Mr. Fitzgerald! We were happy to help! Thank you for using Mr. Appliance!

Review from Google · view on Google
Joey Worley2 reviews
★★★★★

Vince is fantastic - professional, friendly, knowledgeable, skilled, and reliable.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Washing machine repair
  • Repair wait time: 0–1 hr
Response from the owner · 3 weeks ago

Thank you for your review, Mr. Worley! Vince works very hard for our customers every day. Thank you for using Mr. Appliance!

Review from Google · view on Google
Nancy Boreck3 reviews
★★★★★

Mr. Appliance was great! They were quick, reliable and professional. Would definitely recommend!

  • Price assessment: Great price
  • Price: $200–250
  • Services: Dryer repair
  • Repair wait time: 1–2 hr
Response from the owner · 3 weeks ago

Thank you for your review, Ms. Boreck! We love to see those descriptors associated with our service. We greatly appreciate your recommendation. Thank you for using Mr. Appliance!

Review from Google · view on Google
Tom Carney6 reviews
★★★★★

Fair prices. Prompt friendly service.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Washing machine repair
  • Repair wait time: 0–1 hr
Response from the owner · a month ago

Thank you for your review, Mr. Carney! We were happy to help. Thank you for using Mr. Appliance!

Review from Google · view on Google
Andy OLocal Guide · 15 reviews
★★★★★

Promp reply to repair request. Very knowledgeable technician.

  • Price assessment: Reasonable price
  • Price: $100–150
  • Services: Service not listed
  • Repair wait time: 0–1 hr
Response from the owner · a month ago

Thank you for your review, Andy! Our tagline is "Speedy Expert Service" so it feels like we met that description. Thank you for using Mr. Appliance!

Review from Google · view on Google
Caroline Chesnutt9 reviews
★★★★★

Vince was amazing! Knowledgeable, professional and efficient! The turn around time from my diagnosis and repair was super fast!

Response from the owner · a month ago

Thank you for your review, Ms. Chesnutt! We want our customers to be taken care of as quickly as possible. I'm glad Vince was able to take care of that for you. Thank you for using Mr. Appliance!

Review from Google · view on Google

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