Google reviewers rate Mr. Appliance of Greater Canton 4.6 out of 5 based on 226 reviews, with the owner responding to 11% of them. Customers frequently praise the punctuality, professionalism, and clear communication of technicians who repair refrigerators, washers, and dryers. However, low-star reviews cite recurring issues with unexpected service fees, high repair costs, and instances where technicians cancelled appointments or failed to resolve appliance problems.
Google rating: 4.6 out of 5 from 226 reviews (86% five-star).
Reviews on this page: 226 Google reviews (144 with written comments, 2 with photos).
Owner responses: the business replied to 11% of reviews.
Most recent review: October 29, 2026.
Service: Dishwasher Installation Service serving North Canton, Ohio.
Data from Google, last updated November 3, 2026.
Star ratings
226 Google reviews we collected
4.6of 5
5 stars19586%
4 stars94%
3 stars21%
2 stars42%
1 star167%
Praise vs complaints
Phrases our text analysis found in 144 written reviews
90%praise
Praise21690%
Complaints2510%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7230%
Speed & response4920%
Quality & results4117%
Would recommend2912%
Price & value219%
Communication156%
Honesty & trust146%
What customers talk about
We read 144 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician was very professional and knowledgeable!”
“…these other reviews say about the technician Robert, he was EXTREMELY unprofessional and fairly rude to myself and my wife when he was called out to g…”
“Robert the repairman was prompt , explained everything to me and got the part ordered and my washing machine fixed as soon as possible”
“Very awesome service quick and efficient highly recommend”
“…heir credit card machine was down; Robert is by far, hands down, the worst technician I've ever had the displeasure of meeting.…”
“We will definitely use them again in the future and recommend them to our friends and family.”
“Stay away from this company or pay the large price!”
“Very reasonable price and excellent customer service from beginning to end.”
“I got screwed, but hopefully my story will prevent anyone looking into getting repairs on their appliances from being ripped off like i was.”
“Tom was great explained everything to where we understood”
“Our technician was very knowledgable and honest with us about our issue.”
People customers mention
Tom7 reviews
Robert7 reviews
Kurt6 reviews
Kelly3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Our fridge was leaking water on the floor. Mr Appliance was fantastic at locating the problem (blocked water drain line), ordered the parts and installed a new drain line. Very reasonable price and excellent customer service from beginning to end. Thank you!
Price assessment: Reasonable price
Price: $200–250
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
R
Rebecca Molnar7 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Angie Wellman Klotz Wellman -KlotzLocal Guide · 147 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Very awesome service quick and efficient highly recommend
Price assessment: Reasonable price
Price: $300–350
Services: Washing machine repair
Response from the owner · 2 months ago
Glad to hear you had such a positive experience. Thanks for your recommendation and for choosing Mr. Appliance of Greater Canton. We'd be happy to welcome you again in the future!
S
Scott PrestonLocal Guide · 30 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Believe the hype! The technician didn't try to sell me parts or services that I didn't need. The price was very reasonable. They pushed up the service 2 days early. Three days later and my refrigerator is still running like new. Wow! Thank you! Highly recommend!
Robert did a great job. He came prepared and got the dryer fixed quickly. Very friendly and helpful young man!
Price assessment: Reasonable price
Price: $50–100
Services: Dryer repair
Response from the owner · 2 months ago
It is wonderful to hear that your dryer was up and running again so quickly and that our team member made the process smooth for you, Michele. Thank you for sharing these kind words and for choosing Mr. Appliance of Greater Canton. We appreciate your feedback!
K
Kelly L4 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Great to hear our technician made such a positive impression. Thank you for recommending Mr. Appliance of Greater Canton and sharing your experience. We appreciate your support and would be glad to help again in the future!
L
Lori Dennis2 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
It is wonderful to hear you had a positive experience with us, Lori. Thank you for your kind words and for choosing Mr. Appliance of Greater Canton. We appreciate your feedback!
R
Rebecca Seme7 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
So glad to hear you had such a great experience, Rebecca. We appreciate your recommendation and thank you for choosing Mr. Appliance of Greater Canton. We'd be happy to help anytime you need us again!
