Google reviewers rate Mr. Appliance of Metro Tulsa 4.8 out of 5 based on 1130 reviews, with the owner responding to 48 percent of them. Customers frequently praise the company for punctual arrivals, clear communication regarding costs, and knowledgeable technicians who repair various appliances efficiently. Positive feedback often highlights reasonable pricing and thorough work, including cleaning units after repairs. However, some low-star reviews criticize the service for disorganization, multiple failed visits, and disputes over diagnostic fees or unresolved repairs.
Google rating: 4.8 out of 5 from 1,130 reviews (91% five-star).
Reviews on this page: 1,130 Google reviews (758 with written comments, 4 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: October 20, 2026.
Service: Washer Dryer Hookup Service serving Broken Arrow, Oklahoma.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
1,130 reviews on Google
5★1,031
4★50
3★11
2★4
1★34
Reviews from Google, shown as published (original wording, unedited).
MD
Miriam Dybiec7 reviews
★★★★★
This is the second time we have used Me. Appliance and your service is great and reasonably priced.
Price assessment: Reasonable price
Price: $350–400
Services: Refrigerator/freezer repair
Repair wait time: 1–2 hr
Response from the owner · 5 days ago
We're happy to hear our service has met your needs not just once, but twice. Thank you for placing your trust in Mr. Appliance of Metro Tulsa and sharing your feedback about our pricing and service. If you ever need help with your appliances again, we’d be glad to assist you!
Repaired my under the counter ice maker. Was available ahead of schedule. Got parts and repaired it the same day. Knowledgeable, went above and beyond cleaning the unit after his work. Felt very safe the entire time. Def recommend!
Mark was very personable and knowledgeable about our dishwasher. He was prompt and fixed it quickly.
Response from the owner · 6 days ago
We’re grateful you took the time to share your feedback, Steve. It’s wonderful to know our team member was personable, knowledgeable, and able to get your dishwasher running again so quickly. Thank you for choosing Mr. Appliance of Metro Tulsa, and we’d be glad to help if you ever need us again.
Couldn’t be happier with Brent D’s replacement of our icemaker! Brent was friendly, efficient and went above and beyond the call in several ways – noticing and fixing our loose freezer door handle, volunteering to clean the inside of the freezer, and clearing out the dusty space below the refrigerator to give us more airflow. We absolutely will call again if more refrigeration needs arise—and request Brent!
Price assessment: Reasonable price
Price: $400–450
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · a week ago
Hearing that you were so pleased with the service really means a lot. Thank you for sharing how our team member went above and beyond during your icemaker replacement. We’re glad you noticed those extra touches, and we truly appreciate your kind words and recommendation. If you ever need anything else with your appliances, Mr. Appliance of Metro Tulsa will be here for you.
Carolyn is a friendly service tech who does excellent work. My GE dryer would not respond when the Start button was pushed. Carolyn diagnosed the problem, ordered a replacement part and installed it a few days later.
Services: Dryer repair
Response from the owner · a week ago
Alvin, thank you for sharing your experience. We're glad our team member could help resolve the issue with your GE dryer quickly and professionally. We appreciate your feedback and your trust in Mr. Appliance of Metro Tulsa. If you ever need assistance again, we're always here to help!
Friendly, knowledgable, thorough, diagnosed problem and had it corrected quickly.
Price assessment: Reasonable price
Price: $300–350
Services: Dryer repair
Repair wait time: 1–2 hr
Response from the owner · a week ago
We’re glad everything was resolved so efficiently and that you found our team both friendly and knowledgeable. Thank you, Daniel, for highlighting the thorough service and for choosing Mr. Appliance of Metro Tulsa. If you ever need help again, we’d be happy to assist you!
Thank you for your feedback. We take customer concerns seriously and would love the opportunity to discuss this with you directly and learn more. Please reach out to us at 918-731-4889 so we can address the issues you’ve raised and work to find a resolution. We strive to provide quality service and want to ensure your satisfaction with our work. Thank you for bringing this to our attention.
Mr. Appliance of Metro Tulsa
Thank you so much Gisele for getting everything scheduled and keeping me up to date on such a hectic repair job. Top notch customer service
Response from the owner · 2 weeks ago
It is wonderful to know you felt well taken care of throughout a busy repair process. Thank you for your kind words about our team's support and communication at Mr. Appliance of Metro Tulsa. We appreciate you choosing us and are always here if you need help again!
If you have an appliance that needs repair, look no further than Mr. Appliance. This company is locally owned and has integrity. Their expert team has worked on my wine cooler, Sub Zero fridge and my ice machine. All repaired as promised and very reasonable price. I highly recommend.
Price assessment: Great price
Price: $350–400
Services: Refrigerator/freezer repair
Repair wait time: 1–2 hr
Response from the owner · 6 months ago
Thank you so much, Stacy, for your wonderful review and high recommendation! We truly appreciate your trust in our team to repair your wine cooler, Sub Zero fridge, and ice machine. As a locally owned company, we take pride in providing reliable service with integrity and fair pricing. It's great to know that we met your expectations and delivered on our promises. Thank you for choosing Mr. Appliance of Metro Tulsa—we look forward to serving you again in the future!
We appreciate your recommendation and are glad the service met your expectations. Thank you for choosing Mr. Appliance of Metro Tulsa and sharing your feedback, Andy. If you ever need assistance again, we're always here to help!
