Customers frequently praise the company for rapid response times, professional conduct, and clear explanations during services like switch replacements, outlet installations, and EV charger setups. However, recurring criticisms in lower-rated reviews highlight significant issues with appointment reliability, including missed time windows and technicians running late. Additionally, several reviewers describe the pricing as excessive relative to the work performed and note difficulties in reaching human representatives for scheduling or refund requests.
Google rating: 4.8 out of 5 from 1,421 reviews (92% five-star).
Reviews on this page: 1,420 Google reviews (1,095 with written comments, 120 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Electrician serving Dallas, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
1,421 reviews on Google
5★1,308
4★38
3★15
2★13
1★46
Reviews from Google, shown as published (original wording, unedited).
LL
Lia Lin3 reviews
★★★★★
Steven was able to make it out to us quickly and complete the repair before the situation get any worse for us since it popped before he arrived. Lady on the phone was very calm too even though I was definitely antsy. I had called other companies before reaching them too and none was able to make it out till much later in the day so the fact they are able to come so soon really helped.
Services: Electrical outlet & switch repair
Response from the owner · a day ago
Thank you so much for sharing your experience, Lia. We're really glad Steven was able to respond quickly and resolve your electrical issue before things got worse—that's exactly the level of service we aim to provide in those urgent moments. We also appreciate your kind words for our team member who took your call. It's good to know her calm made things easier for you. We know how stressful these situations can be, and getting help fast truly matters, so we're grateful you gave us the chance to assist. If you need anything down the road, we're here for you.
Wow-ran into Aaron at Home Depot today, as the Home Depot guy and I tried to find a replacement for my greenhouse light. In TWO seconds, he showed me the correct bulb and how to adjust the settings correctly on the bulb. What a nice human being, and such a gentleman! Thank you Aaron, and thank your parents for raising a gentleman!
Response from the owner · 2 days ago
Thank you so much, Michelle, for sharing your wonderful experience! We’re delighted to hear that Aaron was able to make your day a little easier and offer knowledgeable, friendly help just when you needed it. Your kind words truly mean a lot to us, and we’ll be sure to let Aaron—and his parents—know how much you appreciate his kindness and expertise. If you need anything else in the future, don’t hesitate to reach out. Wishing you all the best with your greenhouse!
Thank you so much, Cynthia "Priscilla Perfect" Parker! We're delighted you had a great experience with Steven and that your switches are working perfectly now. Your feedback truly means a lot to our team at Mr. Electric Of Dallas. If you ever need anything else, we’re always here to help!
Thank you, Johnny, for sharing your experience! We're glad to know our team took the time to explain every step and that you were pleased with the service and outcome. Your feedback truly motivates us to keep delivering the highest level of care to our customers. If you ever need our help again or have questions, we're always here for you.
Thank you so much, Sharon, for your kind words and five-star rating! We're delighted to know Steven provided you with excellent and fast service. Your feedback is truly appreciated and motivates our team to keep delivering quality work. If you ever need electrical help in the future, we'll be here to assist you.
Steven Bedell was the tech who came out and he was great - professional, worked quickly but did it right. Will call Mr Electrician again for sure.
Price assessment: Not sure
Price: $1,000–1,500
Services: General alarm installation
Response time: 8+ hr
Response from the owner · 2 weeks ago
Thank you so much, Maureen, for your wonderful review! We're delighted to hear that Steven took great care of you with professionalism and quality workmanship. Knowing you'd call us again means a lot to our team at Mr. Electric Of Dallas. If you ever need anything else, we'll be here to help!
Great, quick service from Cody and Cam. Replaced breaker and 2 outlets for $850.00 which given the price of everything these days was what I was expecting. Very nice guys! Love that I was able to book the appointment on line last night when we discovered we had a serious problem. Cody and Cam came at 9:00am.
Thank you, Linda, for sharing your experience! We're grateful you took the time to highlight Cody and Cam's prompt service and professionalism. We’re glad you found our online scheduling convenient, especially in an urgent situation, and that everything met your expectations. Your feedback means a lot to our team. If you ever need assistance again, don’t hesitate to reach out. Wishing you peace of mind and safe electrical service!
Thank you, Hank, for sharing your feedback! We're so glad to hear that Rhett provided you with a great experience. Your recognition means a lot to us at Mr. Electric Of Dallas. If you ever need anything in the future, we’ll be here to help!
Thank you, Robert, for your wonderful feedback! We're delighted to hear that Steven did such a great job installing your new ceiling light box and dimmer switch. Your satisfaction means a lot to us at Mr. Electric Of Dallas, and we appreciate you taking the time to share your experience. If you ever need help with any other electrical projects, we’re always here for you!
