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Mr. Glass Chicago

Car repair and maintenance service · Chicago, IL

5.0 ★★★★★ 190 Google reviews · 24 photos
98%five-star reviews
30%reviews answered by the owner
Nov 2026latest review

Mr. Glass Chicago at a glance

Customers consistently praise Mr. Glass Chicago for rapid response times, often completing windshield and window repairs within hours or the next day. Reviewers highlight professional communication, detailed explanations of the process, and fair pricing for services ranging from chip repairs to full glass replacements. The business offers mobile service to residential and commercial locations. Two one-star reviews criticize a failed side mirror installation that left the vehicle unfinished and an owner’s rude response to a pricing inquiry.

  • Google rating: 5.0 out of 5 from 190 reviews (98% five-star).
  • Reviews on this page: 190 Google reviews (179 with written comments, 20 with photos).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Auto Glass Repair serving Chicago, Illinois.

Data from Google, last updated November 11, 2026.

Star ratings

190 Google reviews we collected

  • 5 stars18798%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 179 written reviews

  • Praise46699%
  • Complaints71%

Topic share

How often each topic comes up in the written reviews

  • Speed & response11324%
  • Would recommend9420%
  • Price & value8318%
  • Staff & attitude7416%
  • Quality & results6414%
  • Communication317%
  • Honesty & trust143%

What customers talk about

We read 179 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “in and helped me out explain the process and the job was done pretty quickly and compared to everybody else they were more economically friendly and…”
  • “…and to actually getting the job done I wish I can give you more than five stars thank you guys for coming out and replacing the windshield…”
  • “They are easy to work with and their work is well-done at a fair price.”
    “Because I inquired with a Honda dealer earlier and they had given me a quote to replace only side mirror.”
  • “…ty quickly and compared to everybody else they were more economically friendly and I'm amazed with the work from how quick they responded from emails…”
  • “Edgar was really great to work with and did an excellent job replacing my back window.”
    “I have never encountered such a horrible service in my entire life.”
  • “They came in and helped me out explain the process and the job was done pretty quickly and compared to everybody else they were more economically frie…”
  • “Very professional and honest in regards to fixing my front windshield.”

People customers mention

  • Edgar 28 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 190 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
David Aguirre9 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Was very professional., fair price an a man of his word . Came to my house a changed it ., What else can you ask for . 👍🏾

  • Price assessment: Great price
  • Services: Service not listed
mario nisvis3 reviewsTotal number of Google reviews mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They came in and helped me out explain the process and the job was done pretty quickly and compared to everybody else they were more economically friendly and I'm amazed with the work from how quick they responded from emails to quote and to actually getting the job done I wish I can give you more than five stars thank you guys for coming out and replacing the windshield

  • Price assessment: Great price
  • Services: Body & Trim
Julian Hicks3 reviewsTotal number of Google reviews Julian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend Mr Glass Chi! Fixed my truck window quickly, for a great price !

MeeraLocal Guide · 21 reviewsTotal number of Google reviews Meera has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A tree branch fell into my back window and no one else was able to come out as quickly as Mr. Glass. Edgar was really great to work with and did an excellent job replacing my back window. Highly recommended

  • Price assessment: Great price
Teshera HullLocal Guide · 17 reviewsTotal number of Google reviews Teshera has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an amazing experience. They are easy to work with and their work is well-done at a fair price. Highly recommend them!

  • Price assessment: Great price
  • Services: Service not listed
Diana R6 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I received timely communication and they were able to come to my location for service. The entire process was explained in detail. Service completed in less than 10 minutes. I’m happy with my results!

No Name2 reviewsTotal number of Google reviews No has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good, fast, friendly service. Arrived on time to my home and finished installing my windshield quicker than expected. I would absolutely recommend them.

  • Price assessment: Reasonable price
  • Services: Service not listed
Miguel “Mayko” AngelLocal Guide · 17 reviewsTotal number of Google reviews Miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome Job; very convenient super fast excellent service.

Morgan Gordon9 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick and reliable. They came and got our rear window replaced early the next morning. Highly recommend!! Very responsive too!

  • Price assessment: Great price
javier resendez2 reviewsTotal number of Google reviews javier has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Edgar from Mr. Glass came out to repair a rock chip on my 2025 Crosstrek windshield. He arrived right on time and was highly professional. The entire repair took less than 10 minutes, and the chip is now almost entirely invisible. I should have taken before-and-after pictures, but it was over so fast! As a retired engineer, I am incredibly picky about the details when it comes to any workmanship. Edgar clearly had the right tools and the experience needed for the job. He also had no issues with me watching him work. I will definitely use his services again!

  • Price assessment: Reasonable price

Mr. Glass Chicago on Google Maps →

Business details