Lighting contractor · Walnut Creek, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 37 window contractorsiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★69 Google reviews · 22 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers highlight the company's punctuality, professional communication, and thorough installation of permanent outdoor lighting, solar panel cleaning, and gutter services. Reviewers note that the team manages wiring neatly, matches paint to home exteriors, and offers fair pricing compared to other local contractors. With a perfect five-star rating from sixty-nine reviews and full owner response rates, no recurring criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 69 reviews (100% five-star).
Reviews on this page: 69 Google reviews (67 with written comments, 33 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 27, 2026.
Service: Window Contractor serving Walnut Creek, California.
Data from Google, last updated October 28, 2026.
Score profile vs other window contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Mr. M Home ServicesWindow Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. M Home Services: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. M Home Services: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. M Home Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. M Home Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
5.0of 5
5 stars69100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 67 written reviews
99%praise
Praise18799%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1150%
Reasonable1150%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4826%
Staff & attitude3418%
Would recommend3217%
Speed & response2815%
Price & value2212%
Communication179%
Honesty & trust74%
What customers talk about
We read 67 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lucas and his crew did an EXCELLENT job installing my permanent exterior home lighting.”
“Easy to schedule with, super professional and did a very nice job getting all the lights set up around our house.”
“I highly recommend Lucas and his team if you are considering permanent lighting onto your home or business.”
“They were on time and cleaned up after the installation.”
“Price was also really fair compared to a lot of others that I initially contacted, and even got my gutters cleaned for a good price.”
“They were friendly, reliable, and easy to work with.”
“He was highly knowledgeable, professional, and completely honest about the services I needed.”
People customers mention
Lucas16 reviews
Instagram3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mr. M Home Services for 2 kinds of job. Pick one to see what they paid and said.
IIrving1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Great communication, great work. He and his crew worked fast but thoroughly. More than reasonable prices. Would highly recommend.
AAkshay3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
The team was amazing! Easy to schedule with, super professional and did a very nice job getting all the lights set up around our house. The wires were tidy and they were accommodating of a newer light kit I wanted as well
MMatt2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Team was great. Excellent communication and availability. They came back on Sunday after we wanted to add more lights. While they were on the roof, they also offered Solar panel and gutter cleaning which we desperately needed as well. 10/10 Would recommend!
Llouis1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They did a Great job on my lights. They came and put them up and were done in a day. Crew was clean and neat.
EEd3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Lucas and his team were professionals. They were on time and cleaned up after the installation. The main thing that I choose to work with Lucas is his knowledge of the lighting game. I was impressed with what he did when he installed the lights underneath my gutters. The walkway of our front entrance doesn’t…
MMax7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Lucas and his crew did an EXCELLENT job installing my permanent exterior home lighting. He recommended the perfect product to buy, and even called me when it went on sale to save me some money. He pre-painted the planks used for install so they exactly matched the color of my eves. The wiring was all tacked down…
Great communication, great work. He and his crew worked fast but thoroughly. More than reasonable prices. Would highly recommend.
Response from the owner · 10 hours ago
Hi Irving, we’re glad you had such a smooth experience with your permanent smart lighting project. Clear communication, careful work, and fair pricing matter, and our crew works hard to deliver all three. Thanks for recommending Mr. M Home Services.
A
Akshay Patel3 reviewsiTotal number of Google reviews Akshay has written across all businesses on Google Maps, not just this one.
The team was amazing! Easy to schedule with, super professional and did a very nice job getting all the lights set up around our house. The wires were tidy and they were accommodating of a newer light kit I wanted as well
Response from the owner · 9 hours ago
Hi Akshay, we’re glad the permanent smart lighting install turned out the way you wanted. Clean wire management and making sure your newer light kit worked seamlessly are details our team takes seriously. Thanks for trusting Mr. M Home Services with your home lighting project.
M
Matt Roy2 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Team was great. Excellent communication and availability. They came back on Sunday after we wanted to add more lights. While they were on the roof, they also offered Solar panel and gutter cleaning which we desperately needed as well. 10/10 Would recommend!
Response from the owner · a day ago
Hi Matt, we are glad the team could make your permanent smart lighting add on happen so quickly. It is great to hear the communication and Sunday availability stood out. We are also happy we could help with solar panel cleaning and gutter cleaning while we were there.
L
louis valenzuela1 reviewiTotal number of Google reviews louis has written across all businesses on Google Maps, not just this one.
They did a Great job on my lights. They came and put them up and were done in a day. Crew was clean and neat.
Response from the owner · 2 weeks ago
Hi Louis, we’re glad your lighting installation went smoothly and that our crew finished in a day while keeping everything clean and neat. At Mr. M Home Services, we take real pride in quality holiday lighting and permanent smart lighting that looks great and is installed with care.
E
Ed Parker3 reviewsiTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Lucas and his team were professionals. They were on time and cleaned up after the installation. The main thing that I choose to work with Lucas is his knowledge of the lighting game. I was impressed with what he did when he installed the lights underneath my gutters. The walkway of our front entrance doesn’t have a soffits and just the gutters. Lucas’ creativity made my vision come to life. I highly recommend Lucas and his team if you are considering permanent lighting onto your home or business.
Response from the owner · 2 weeks ago
Hi Ed, Lucas will love this. Your permanent smart lighting installation was a fun one, especially creating the gutter mounted lighting along the front walkway. Glad the design brought your vision to life and that our team left everything clean and on schedule.
M
Max Zarzana7 reviewsiTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Lucas and his crew did an EXCELLENT job installing my permanent exterior home lighting. He recommended the perfect product to buy, and even called me when it went on sale to save me some money. He pre-painted the planks used for install so they exactly matched the color of my eves. The wiring was all tacked down very neatly and securely, and the power hubs were tucked away in a box he installed, so no loose cords or ends were visible. His crew arrived on time and worked hard all day, and cleaned up before they left. The crew, inducing Lucas, wore matching shirts with the business logo, and looked very professional. Before he left, Lucas made sure I was able do control the lights via app and answered all my setup questions. His pricing was fair, and the work was well done. I highly recommend.
Response from the owner · 2 weeks ago
Hi Max, Lucas will love seeing this. We are glad your permanent exterior home lighting turned out exactly right, from the color matched install details to the clean wiring and app setup. In [City], that kind of finish matters. Thanks for recommending Mr. M Home Services.
M
Monica Cardoza5 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Great company, he did a great job and was understanding about the doves we had on our roof. I appreciate a company that cares about animals. Color panels look great and he cleaned up the area around the panels great job.
Response from the owner · 2 weeks ago
Hi Monica, we’re so glad you’re happy with your solar panel cleaning and the color panels. Taking care around the doves on your roof mattered to us, and so did leaving everything clean when the job was done. Thanks for trusting Mr. M Home Services with your home.
E
Erin Youngman7 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Lucas and his team are AMAZING! Put up our permanent outdoor holiday lights, cleaned our solar panels AND cleared out our gutters. Our neighbor next door recommended him and now we know WHY! Excellent service, on time and very professional. He took time to give us a tutorial on our new lights and even gave us a few tips. We will DEFINITELY be calling Mr. M again! All around OUTSTANDING!
Response from the owner · 3 weeks ago
Hi Erin, Lucas will love this. We are so glad your permanent outdoor holiday lights, solar panel cleaning, and gutter cleaning all went smoothly. The tutorial matters just as much as the install. It means a lot to earn that neighbor recommendation and your trust.
J
Jonathan Posin6 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
We usually put up Christmas lights in October and take them down in January. Simple, crisp white lights on the gutters. I was in Costco last week and saw that they had a special on Govee Elite 180 foot systems. I decided that this would be the year to do a permanent install. I then did Google searching and found Lucas and his company very highly rated. We exchanged emails and spoke on the phone. He was clearly knowledgeable. He had already looked at my roof line and figured out how many strings he would need and what his strategy might be. When he and his crew showed up, we walked the site and he gave me his opinion (he has installed well over 100 systems) on where to mount the lights to get the results I wanted, and how to cover the distances. Instead of using the clunky white mounting brackets that come with the systems, he chooses to use stainless steel staples, cleaner and much less conspicuous. He uses waterproof boxes to mount the electronics, instead of just hanging them on the side of the house or on the soffit. His crew paid a great deal of attention to detail. Very responsive to my suggestions and questions. Clean, neat, hard-working. I did not bid this job down to a price. I bid it up to a level of quality. The price was more than fair, the results are outstanding. Better than I expected. I could not be more pleased with Lucas and his services.
Response from the owner · 3 weeks ago
Hi Jonathan, your Permanent Smart Lighting install was a great fit for your home. Lucas takes pride in clean Govee Elite installs, discreet stainless steel mounting, and weatherproof electronics that hold up season after season. We are glad the results exceeded expectations.
J
Jesus Loza6 reviewsiTotal number of Google reviews Jesus has written across all businesses on Google Maps, not just this one.
Lucas and team were awesome! Professional, clean, great communication. They installed lights, cleaned my solar panels and cleaned my gutters on same day. Will be using them moving forward for all the services they provide.
Response from the owner · 3 weeks ago
Hi Jesus, we’re glad you had a great experience with our permanent smart lighting service. It means a lot to know the programmable exterior LED lighting turned out just right for your home. Thanks for choosing Mr. M Home Services in the community.
