Google reviewers rate Mr. Poppins & Sons Chimney Sweep 4.9 out of 5 based on 69 reviews, noting the owner responds to all feedback. Customers frequently praise the team for punctuality, thorough chimney cleaning and repairs, honest assessments, and fair pricing. One lower-rated review mentions higher costs compared to competitors and a lack of written documentation or digital invoices for the service provided.
Google rating: 4.9 out of 5 from 69 reviews (94% five-star).
Reviews on this page: 69 Google reviews (62 with written comments, 8 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 3, 2026.
Service: Chimney Cleaning Service serving Tomball, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
69 reviews on Google
5★65
4★3
3★0
2★1
1★0
Reviews from Google, shown as published (original wording, unedited).
AF
Anthony FerraroLocal Guide · 22 reviews
★★★★★
We have used this incredible company one time before, and that’s all it took we will NEVER use any other company. They are fair, honest, and professional. Use them once and you will be like me and never use any one else. Thank you both your amazing.
Response from the owner · 2 weeks ago
Anthony, thank you so much for the incredible review and for trusting us again! Your kind words about our honesty, fairness, and professionalism truly mean a lot to us. We are grateful to have customers like you and we sincerely appreciate your continued support and recommendations. It’s always a pleasure serving you!
Good job at a reasonable price. I would definitely use them again.
Response from the owner · a month ago
Thank you so much, Sandra, for the wonderful five star review! We truly appreciate your business and are so glad you were happy with our work pricing. It was a pleasure serving you, and we look forward to helping you and or your family again in the future. Thank you for choosing Mr. Poppins&Sons’s chimney Sweep ! ❤️
Five star review for an exceptional job. They were knowledgeable and able to get the repairs finished in a timely manner and they left no mess, highly recommend!
Response from the owner · a month ago
Thanks J for the wonderful 5 star review! We are happy that you are pleased with our work, it was a pleasure serving you and don’t hesitate to reach out if you have any questions or concerns!
Mr. Poppins is the nicest man and their team is amazing. They came quickly to help us put a cap on our chimney and to clean our fireplace doing an excellent job. They go above and beyond! Will be contacting again for yearly maintenance.
Response from the owner · 4 months ago
Thank you Karen for the great review! We truly appreciate your trust in us and glad you were happy with our chimney cleaning service. Reviews like yours helped small businesses like ours grow and continue serving our community. If you have any friends, family or neighbors who could use chimney cleaning inspections or fireplace repairs we’d be grateful if you’d keep us in mind and pass along our name. Thank you again for your support, we look forward to helping you in the future!
Great work, clean, and super fast . Super trustworthy and honest. Would highly recommend.
Response from the owner · 7 months ago
Thank you so much Angela! It was a pleasure working with you. We always drive to deliver quality work quickly end with honesty – so your kind words truly mean a lot to us. We appreciate the recommendation and hope to work with you again in the future🙏🏻
They did a fantastic job on my chimney, it is so clean. They brushed for what seemed like an hour. Nice people too. Another company told me I had cracks and it was going to be at least $500 to fix. Mr. Poppins people said your chimney is solid. So glad I went with Mr. Poppins!
Response from the owner · a year ago
Thanks for the great review Laura! It was a pleasure meeting you and we’re so glad that you’re happy!
I recently relocated to a new residence constructed in 1977. The previous owner had neglected the property, so restoring the home included ensuring that the chimney was functional and safe for use. After researching several chimney service providers, I engaged Mr Poppins Chimney Sweep to inspect and refurbish the chimney. Their team proved reliable, delivering all necessary services to maintain both fireplace safety and household comfort.
Mr Poppins Chimney Sweep demonstrated professionalism throughout the process. Scheduling an appointment was straightforward, and their communication regarding services and pricing was transparent and clear. During the inspection, cleaning, and repair, they performed their duties with excellence and thoroughness.
Response from the owner · a year ago
Allan thanks so much for the awesome review! It was a pleasure working with you and please don’t hesitate to call us if you need anything at all!
This is our 2nd time using Mr Poppins, each time for a different home, for chimney cleaning and repair. They have consistently been friendly, prompt, honest and offer fair pricing. We highly recommend them to others.
Response from the owner · a year ago
Thanks Feli for a giving us a great review! You’re a part of the Mr.Poppins family and if you need anything, please feel free to reach out!
Super friendly, reasonable rate. Does business the way it aught to be done. Look no further.
Response from the owner · a year ago
Thanks for the great review Zeniff! It was a pleasure doing business with you, and please don’t hesitate to reach out if you have any further questions or concerns😊
Mr Poppins & Sons came out today to clean my chimney. It had never been cleaned before as far as I know. They did a great job, left no mess and were really pleasant to talk to. I would recommend them and will be using them again in the future.
Response from the owner · a year ago
Thanks Keith it was a pleasure working on your chimney! Thank you for the review!
