Customers frequently cite punctuality, thorough inspections, and reasonable pricing as key benefits of the pest control, wildlife removal, and preventative services. Recurring themes include clear communication, professional conduct, and effective long-term results for issues like roaches, termites, and rodents. The primary criticism involves a lack of service guarantees, with some reviewers reporting that pests returned shortly after treatment and requiring additional payment for re-visits without a follow-up call to confirm appointments.
Google rating: 5.0 out of 5 from 192 reviews (98% five-star).
Reviews on this page: 192 Google reviews (161 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 20, 2026.
Service: Bed Bug Exterminator serving Orlando, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
192 reviews on Google
5★189
4★1
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
YM
Yordeny Martinez4 reviews
★★★★★
Excellent service and reasonable prices. Highly recommended 10/10
Response from the owner · 4 days ago
Thank you very much Yordeny, we appreciate your opinion about our service and pricing, always we will do our best to assist and help our customers. This is part of our commitment to do quality services. Thank you , we look forward to continuing serving you.
We have been using Mr. Roland pears control for a few years now and all the staff members are all so helpful and always accommodating the service is always exceptional and they treat all kinds of issues relating to pest control for us and it’s not a easy task over 50 units and all the residents are so Happy I would give 10 stars if I could Thank you guys for all that you do.
Price assessment: Great price
Services: Rodent extermination, Termite inspection, General pest inspection, Cockroach extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Other
Response from the owner · a week ago
Hello Justin, We are so thankful for your 5 star review , and help us to make this works as well as possible, This is our commitment to do the best for our customers and help to resolve their problems with pest control services needs. We appreciate to consider our company as your pest control company for maintenance at your home.
I am very happy with Me Roland service , very deep service , didn’t cut corners . Honest and very good price . I recommend this company , I will yes his service again . Thank you Mr Roland Pest Control..
Response from the owner · a month ago
Hello Milagros , we appreciate for the opportunity to serve at your home pest control needs, it’s our commitment with our customers to ensure that we are doing the best for our customers, make sure to see the improvements and great results. Thank you very much and we are looking to see you soon for the following service.
We called two separate companies to handle a pest control problem. We called orkin and we called Mr Rolland. Orkin Was incredibly pushy and kept trying to get us to sign up for their subscription plan. Basically wouldn’t let us proceed with any service without it. They also NEED the “homeowner” for some reason (I’m their son!) They called me multiple times a week to try to get me to sign up. Mr. Roland simply asked what service I wanted, charged me a fair price, and left without pushing any type of subscription.
This is a big reason why I will be using his service again in the future
Price assessment: Reasonable price
Price: $100–120
Response from the owner · a month ago
Hi Jose! We are so happy to hear you had a good experience with us. We strive to make sure customers are always comfortable in their decisions. Thank you again for giving us a call and letting us do your service.
Mr.Ronald was the only company that answered this morning and he found time to make it to Meadow Woods for termite treatment the same day. Very informative and patient. Would hire again.
Response from the owner · 2 months ago
Hello Jerrol , we are so happy to hear that you liked our service, our compromises is to do our best for our customers , and we always will try to serve at the same day of the call. We are so thankful for your comments and the 5 star review. Thank you very much and looking to serve you again in the future. Mr Roland
Inmensamente agradecida …profesionales de alta experticia…procedimientos seguros y efectivos…ALTAMENTE RECOMENDADOS…mil gracias
Price assessment: Great price
Price: $100–120
Services: Cockroach extermination
Response from the owner · 4 months ago
Hello Edna , we are so grateful for your nice comments and the 5 star review , this is our first commitment to serve and do the best for our customers. We are so happy to serve you. Thank you very much.
Mr. Roland did an outstanding job safely capturing and relocating a raccoon from my property. He handled the entire situation with real care and professionalism, making sure the animal was not harmed and was released into a proper environment. His knowledge and compassion really stood out. I highly recommend him for any wildlife or pest concerns.
Price assessment: Reasonable price
Services: General wildlife removal
Response from the owner · 4 months ago
Hello Patty , we appreciate for the 5 star review and your comments about our service , we are glad for your happiness, just to let you know that we will work and do the best for our customers, we appreciate for choosing us to serve you .we hope we can serve you and do our best for your needs on pest control. Thank you very much.
Excellent service and reasonable prices. I had a huge infestation of Roaches in the town house I rent and I couldn’t be happier after his visit!! I highly recommend this service and is a family owned business! Thank you for the outstanding service you provide!!!!
Price assessment: Great price
Services: Cockroach extermination
Response from the owner · 4 months ago
Hello Rebeca , we so grateful and happy for the opportunity to serve you and help on your problem with German roaches at your home , this is our great commitment to help our customers to make sure that we are doing our best for appreciated customer like you. Thank for your great comments about our service and the Great 5 star review. Thank you very much.
We had a great experience with Mr. Roland Pest Control. They were quick to answer the phone and had someone out within 24 hours to start our preventative services at a competitive price.
Response from the owner · 5 months ago
Hello Kyle, we are so thankful for your support and comments about Mr Roland Pest Control commitment to do the best and quickest way to serve our customers. We hope to continue serving you in the long term and we will be happy to assist your future pest control issues . Thank you for your support. Mr Roland
What a wonderful company! They are so communicative about setting up services and are always there when needed. Great work by great people!
Price assessment: Great price
Services: Spider extermination, General pest inspection, Ant extermination
Response from the owner · 5 months ago
Hello Mary , we are so grateful for the opportunity to serve you, and happy that you are satisfied with our service. Part of our commitment is to do our best for our customers, also we want to appreciate for taking your time to give us a 5 star review. Always will be appreciated. Thank you very much. Mr Roland