Customers frequently praise the company for its punctuality, clear communication, and assistance with insurance claims, noting that crews often complete full roof replacements in a single day. Recurring themes highlight professional conduct, reasonable pricing, and thorough cleanup after work. However, several low-star reviews describe aggressive solicitation tactics, such as ignoring no-soliciting signs and persisting after homeowners refused service. One reviewer alleged significant roof damage requiring a full redo, while others cited rude interactions during uninvited visits.
Google rating: 4.9 out of 5 from 348 reviews (96% five-star).
Reviews on this page: 348 Google reviews (325 with written comments, 43 with photos).
Owner responses: the business replied to 96% of reviews.
Thanks for the great review, Alex. Completing your roof and decking in one day while ensuring it withstands hail is what we aim for. Your satisfaction with our roofing services means a lot.
Multi Pro Roofing company is very good,
Team fighting for your loss until get ready. Very kind,
Profesional people,
You can trust them.
Price assessment: Reasonable price
Price: $20,000–25,000
Services: Skylight repair, Attic venting repairs
Response from the owner · a day ago
Ajsa, thanks for your kind words about Multi-Pro Roof Solutions. It's great to hear our team’s professionalism and dedication made a positive impact. Your trust means a lot to us!
Helen, thanks for your kind words. Our team at Multi-Pro Roof Solutions strives to be helpful, courteous, and competent in all roofing needs. Your feedback is valued!
Thanks for your kind words, Randy. Happy to hear that Josh helped get your insurance approved for your roof. Your recommendation means a lot to us at Multi-Pro Roof Solutions.
Multi-pro roof solutions is true to its name. I had a big problem with my roof after some serious storms and they advised me on what action to take. The result was beyond my expectations. The roof now is better than the last one by far. John and his team did a fantastic job at every stage The word that comes to mind is integrity when I review the entire process. Thank you John and your company!
Price assessment: Great price
Price: $20,000–25,000
Services: Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Gutter cleaning, Attic venting installation, Roof damage repair, Service not listed
Response from the owner · 2 weeks ago
Tim, your feedback on the roof repair after the storms is appreciated. It's great to hear that John and the team exceeded your expectations with their integrity and craftsmanship. Enjoy your new roof!
We had an overall Great experience with MultiPro Roof Solutions. From the first meeting with Steven Jording to the final handshake, he was professional and communicative. He managed the whole process with insurance and fought for us to get this roof approved! While the insurance approval took a while, once it was approved, he got us scheduled quickly and his team handled the project with amazing efficiency. Very pleased with the outcome and a huge stress has been relieved with this new roof. So glad Steven knocked on my door that day! Thanks again!
Response from the owner · 3 weeks ago
Thanks for sharing your experience, Michael. It's great to hear that Steven effectively managed the insurance process and that you’re pleased with your new roof. Your satisfaction with our team's efficiency is appreciated!
Left a card on our door...I guess they can read the sign that says no literature, cardsw, etc to be left on the property... Imagine this company not paying attention to detail when they are doing your roof!!!! Stay away!!!!
Andrew Shannon came out and did an inspection on our roof and was absolutely professional and kind. Definitely uses him and Multi Pro Roof solutions to fix our roof! Thank you Andrew
Services: Roof inspection
Response from the owner · 4 weeks ago
Andrew appreciates your kind words, Ann. We're glad to hear he provided a professional inspection. If you need any roofing services in the future, don’t hesitate to contact us.
I highly recommend giving Multi-Pro Roof Solutions a shot at replacing your roof. They did a fantastic job, were easy to work with and after my insurance company denied my claim, Matt went to bat for me and got them to cover the job. I will recommend them to anyone I know needing a new roof.
Price assessment: Reasonable price
Price: $10,000–15,000
Services: Roof installation
Response from the owner · a month ago
Thanks for your recommendation, Jim. It's great to hear that Matt was able to assist with your insurance claim and that you’re satisfied with your new roof. Your support means a lot!
