Analyzing 5,498,0365.5M ReviewsFor 14,91214.9K Experts
Google reviewers rate Muriale's Italian Kitchen 4.7 out of 5 based on 3,210 reviews, with the owner responding to 42% of them. Most patrons praise the consistent quality of dishes like veal and chicken parmesan, generous portions, and friendly, prompt service that accommodates dietary restrictions. The outdoor deck is frequently noted for its pleasant atmosphere. However, lower-rated reviews criticize recent price increases, bland or frozen-tasting food, and occasional issues with cleanliness or pet policies.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 2,059 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The manager, I don't know his name but he was dressed in a dapper suit, was also very kind, and you could tell he really supports his staff.”
“It felt disorganized, condescending, and profit over people.”
“You can tell everything here is made with love and attention to detail.”
“…e it, but the taste and texture of it definitely has changed for the worst.…”
“I got the Sicilian spaghetti which comes with bread and a salad and that alone was beyond worth it, plenty of DELICIOUS food for a good price, can’t beat that.”
“Overpriced.”
“For the salad I got their house Italian dressing which I highly recommend.”
“If you decide to order carry out from them, I recommend giving them 24 hours notice.”
“Unfortunately, I didn’t make it around to taking pictures as the food was too exceptional not to dive in right away.”
“Service was alittle on the slow side , waitress alittle forgetful.”
“We started with the crab cake appetizer and honestly that could have been my meal.”
“Paolo chatted with us and answered all of our questions.”
praise complaint · found by our text analysis, Google review wording unchanged.
Quick, friendly service. Service and food always consistent!
Spaghetti Casserole!
Crowded but good
Thank you, Rick, for dining with us and taking the time to share your feedback! We’re happy to hear you enjoyed your meal. We appreciate your understanding during our busier dining hours and are grateful you chose to spend your evening with us. We look forward to welcoming you back to Muriale’s soon!
Wonderful food. Some of the best Italian food I have eaten. The restaurant has wonderful atmosphere. Eating on the deck is fabulous. They let my dog join us when eating there. Our server was amazing too. Answered any and all questions. Helped as we had a Hindu, Muslim, and vegetarian at out table.
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the food, atmosphere, and outdoor dining experience. It’s especially rewarding to know that your server went above and beyond to accommodate everyone at your table and make your visit memorable. We truly appreciate your kind words and look forward to welcoming you back soon!
When you think of West Virginia, you don't think of Italian, but in the case of this restaurant you need to make an exception. My now fiance took me here the day after proposing to me, and my goodness was this place amazing. Our server Gracie, was exceptional. The food was delicious, and came out promptly. You can tell everything here is made with love and attention to detail. The manager, I don't know his name but he was dressed in a dapper suit, was also very kind, and you could tell he really supports his staff. I cannot recommend this place enough, it is worth whatever trip you may have to take to come here. Muriale's, you have been added to my favorites list, thank you.
Thank you so much, Alex, for such a heartfelt review! First and foremost, congratulations on your engagement! We’re truly honored that you and your fiancé chose to celebrate such a special milestone with us. It means the world to hear that your experience was memorable from start to finish. We’re especially grateful for your kind words about Gracie and our manager, and we’ll be sure to share your compliments with them! Our team takes great pride in creating exceptional dining experiences, and reviews like yours remind us why we love what we do. Thank you for adding Muriale’s to your favorites list! We look forward to welcoming you both back for many more special occasions!
Let me tell you, fantastic food. Really enjoy coming here. Tonight it was the busiest we have seen it. You might think service would not be on par......it was terrific. Olivia our server was polite, quick, and friendly. She even suggested something I never knew I could do. At the end over our meal a young man named Owen came over to pack our meals to go home cleared all unwanted dishes and got we a few more slices of bread. I must tell you, this is one of the best restaurants in the area. By the way it was our anniversary today. So glad we decided to drive down.
Thank you so much, Orval, for your incredible review! First and foremost, happy anniversary! We’re honored that you chose to celebrate such a special occasion with us. It’s wonderful to hear that even on one of our busiest evenings, our team provided the exceptional service we strive for. We’re especially proud to hear your kind words about Olivia and Owan, and we’ll be sure to share your compliments with both of them! Thank you for your continued support and for considering us one of the best restaurants in the area. We look forward to welcoming you back for many more memorable experiences!
Iconic. Just go! Great Italian food!
Thank you so much, Michelle! We love being called iconic! We’re thrilled that you enjoyed your visit and appreciate your enthusiastic recommendation. Thank you for your kind words and for giving us 5 stars across the board! We look forward to welcoming you back to Muriale’s soon!
Had a wonderful lunch today. We got Veal Parmesan and Chicken Parmesan which were both scrumptious. The salad was perfect with Roquefort dressing, Peppadew and pickled onions. Our waiter, Ethan, was perhaps the best waiter I’ve ever had. The whole experience was perfect. Thank you!
Thank you so much, Patty! We’re delighted to hear that you had such a wonderful lunch with us! It’s great to know you enjoyed the Veal Parmesan, Chicken Parmesan, and our salad. We’re especially thrilled to hear your kind words about Ethan! We’ll be sure to share your compliments with him, as we know he’ll appreciate the recognition. Thank you for choosing Muriale’s, and we look forward to welcoming you back soon!
I found this restaurant from a postcard I got from the visitor’s center and decided to give it a try. The bartender who took my order was so sweet and gave me amazing recommendations. I got the Sicilian spaghetti which comes with bread and a salad and that alone was beyond worth it, plenty of DELICIOUS food for a good price, can’t beat that. I love mushrooms so the Sicilian spaghetti was everything I wanted. I also ordered the cheesy garlic bread as an additional side and that was also just so good. For the salad I got their house Italian dressing which I highly recommend. A lot of restaurants will make their ranch in house but no other dressings, so when she told me it was their house I absolutely had to have it and I am so glad I did. Overall a phenomenal experience. The food was exceptional all around, the vibes were great, and I left very happy!
Thank you so much for taking the time to share such a wonderful review! We’re delighted that our postcard led you to Muriale’s and that your first visit was such a memorable one. It’s great to hear that our bartender made you feel welcome and that you enjoyed the Sicilian spaghetti, cheesy garlic bread, and our homemade Italian dressing! We take great pride in providing delicious food, generous portions, and exceptional service. Thank you again for your kind words, and we hope to welcome you back the next time you’re in the area!
Great food, great service, very cool vibe.
Thank you so much for the wonderful review, Jill! We’re thrilled to hear you enjoyed the food, service, and atmosphere! Creating a memorable dining experience for our guests is what we strive for, and we truly appreciate your kind words. We look forward to welcoming you back to Muriale’s soon!
Analyzing 5,498,0365.5M ReviewsFor 14,91214.9K Experts