Google reviewers rate Musical Surprise 4.8 out of 5 based on 170 reviews, with the owner responding to all feedback. Customers frequently praise the patience, kindness, and instructional quality of teachers across various instruments, as well as the helpfulness of front office staff. Recurring criticisms include inadequate notice when teachers leave, limited support for advanced students, and disputes over instrument purchase returns or test lesson policies.
Google rating: 4.8 out of 5 from 170 reviews (93% five-star).
Reviews on this page: 170 Google reviews (129 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Musician serving Surprise, Arizona.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
170 reviews on Google
5★158
4★4
3★1
2★2
1★5
Reviews from Google, shown as published (original wording, unedited).
DE
Dee EssLocal Guide · 157 reviews
★★★★★
My daughter took lessons here for two almost three years. Mr.Ed was her guitar teacher and today she had her last lesson and the only reason why she’s leaving is because it’s just too far from where we live. Mr.Ed is a very patient, calm, and kind instructor my daughter who is on the quieter more timid side really really loved her lessons with him and refused the idea of taking lessons anywhere else if not with Mr.Ed. We are very grateful to him and to the great staff here and we hope another location closer to Phoenix opens up at some point. 🫶🏻
Response from the owner · 2 years ago
Hi, Dee! Thank you for much for the feedback. We are glad that your daughter is enjoying her time here. Location #2 is in our future plans, so don't worry! :) Next time you are in the studio or if you have a chance to call, please chat with our studio manager, Megan. She'd love to get you squared away with an ample progress report and update from your child's instructor. We appreciate your business!
Shout out to Mr. Andrew! Thank you for your guidance, patience, and knowledge you have shown Emerson. Appreciate all you do. Thank you Mr Weiser for my voice lessons and having so much patience with me.
Response from the owner · 5 months ago
Thank you, Marion! We love having Em here with us!
