Reviewers highlight affordable pricing, friendly staff, and efficient handling of spay, neuter, and vaccination services. Positive feedback often notes quick appointment turnarounds and compassionate care for pets. Conversely, several low-star reviews report serious post-operative complications, medication errors, and inadequate post-surgical monitoring. Additional criticisms include missing follow-up instructions, poor communication regarding included services, and complaints about the facility's lack of climate control in recovery areas.
Google rating: 4.5 out of 5 from 208 reviews (81% five-star).
Reviews on this page: 208 Google reviews (129 with written comments, 12 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 22, 2026.
Service: Pet Hospice serving Jackson, Tennessee.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.5
★★★★★
208 reviews on Google
5★168
4★17
3★2
2★2
1★19
Reviews from Google, shown as published (original wording, unedited).
CB
Candice Barham7 reviews
★★★★★
BEWARE!
We took our 5 month old kitten to be neutered and get his shots. When we went to pick him up we were told he passed away after waiting for about 20 mins. We were told he was "fine" at lunch, but no one had checked on him since (it was 4:30pm). They gave me a laundry list of what could have gone wrong, but ultimately he had aspirated. When my husband asked If someone had been checking could he have been saved, they said yes. I cant understand why they would leave him unattended so long after general anesthesia.
Our family is devastated. I will never ever take another animal here.
They don't care about your pets health. Give them the wrong meds. Your pets have horrible side effects and try to take your animals in for them to get checked, then they don't want to see the fur babies 😢. One of my babies died (pit) because he was misdiagnosed and said that he was ok and the other one (chihuahua) is so bad off I don't know if he'll make it. Today's Thursday and I was told that they won't be able to see him until Monday! They know the side effects of the meds they gave him is making him sick but they don't care!!! If you love your pets please avoid this company at all cost.
I was a new client so I had some paperwork to fill out. The staff was very friendly and professional.I was taken back with my cat at 2:08 ( my appointment was for 2) however, I was back in the car at 2:22 after an exam and two shots for him. All of it for under $115. A total win!
One of the best places I could have taken my dogs. They are very knowledgeable and friendly. I can't remember her name but this one lady was a true life saver when my dogs had parvo. They are also less expensive than some of these other vets in town.
This is a great place to go with caring people for the animals and care that people are able to afford to bring your animals. Affordable care is how we stop animals from suffering and reproducing unwanted fur babies. Please try them if you are looking. Give business to businesses that give back.
