Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts
Google reviewers rate the shop 4.9 out of 5 based on 560 reviews, with the owner responding to 46 percent of them. Customers frequently cite punctuality, clear communication, fair pricing, and thorough diagnostics for services like oil changes, AC repairs, and battery replacements. However, a minority of low-star reviews describe patterns of overcharging for parts and labor, delayed communication regarding vehicle status, and instances of unresolved mechanical issues or perceived dishonesty.
Data from Google, last updated November 3, 2026.
560 Google reviews we collected
Phrases our text analysis found in 436 written reviews
How often each topic comes up in the written reviews
We read 436 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’ve been using “My Mechanic” for 10 years and always get friendly excellent service.”
“I’m so happy to have found an honest, hard-working mechanic shop that I know I can put my trust in.”
“Friendly people thought I could trust but unfortunately there dishonest and they over charge on service fees and parts.”
“…so much more, they have always worked to get the best care and most affordable costs, in the least amount of time with out rushing!…”
“THEY ARE HONEST BUT VERY EXPENSIVE FOR LABOR AND PARTS.”
“they did a very thorough examination on everything in my car and found the exact problem.”
“…like that to his supervisor just sent me on my way one of my belts is messed up now to just the way they went about the whole situation made them seem…”
“If your looking at getting any work done look no further and just head to My Mechanic and ask for Billy.”
“…ole situation made them seem shady as all hell will never go back and do not recommend anyone else to go either communication goes a long way and to h…”
“The staff was incredibly friendly, helpful, and welcoming, and they got everything taken care of so promptly.”
“They took the time to explain everything and share suggestions on how to save on the cost of repairs.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 560 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Love My Mechanics, great customer service. Today, while waiting for my oul change, I was rather cold inside and they moved a chair and table tray outside for me to soak up some morning sun while waiting!
Very knowledgeable and great service
Fantastic people, fantastic work. This IS My Mechanic, my only Mechanic, of course, except me, when I want to be bothered to do it. When I don't want to be bothered to do it my self, or it's too big of a job for me, Chris is my goto Mechanic.
I was satisfied with the work done on my car, I liked that they called Me frequently to update what was going on, at the end when I picked up my car, they sent me pictures and explanations of what they did. I will definately take my car back for any future repairs. I recommend this place highly.
Great service. I’ve been using “My Mechanic” for 10 years and always get friendly excellent service.
Excellent experience, well done work. More than fair pricing
I have had the pleasure of having this establishment as my auto service for several years and am so grateful for the excellent care and service that they give! No matter if the care is an oil change and fluids or AC system care, suspension, brakes or so much more, they have always worked to get the best care and most affordable costs, in the least amount of time with out rushing! I really appreciate this team of workers and leads!
Very trustworthy.
Thank you William for leaving a great review. It's always nice to see you and have your vehicle in the shop for some routine maintenance. Your 2020 Kia Sportage definitely appreciated the new fluids. Thank you for the trust you put in the My Mechanic Team!! Billy Ganje (owner)
My mechanic from Colorado recommended these guys as I just moved to Arizona from Colorado and have put a lot of wear and tear on my vehicle Needless to say, I’m beyond happy with the service and expertise at mymechanic. I’m so happy to have found an honest, hard-working mechanic shop that I know I can put my trust in. I would recommend them to anybody.
Thank you so much for the review, and thank you for taking Johnathan's recommendation from Colorado. Welcome to Tucson. Thank you for making My Mechanic your Mechanic. We will help keep you on the road and out exploring our beautiful state. All of us at My Mechanic
Mike was so welcoming as I walked in, treating me like a person not just a customer. Mike explained their process in detail! Chris shared exactly what was found, and just as Mike said, he gave me options. I did not feel stuck, or like I was being talked down to. Highly Recommended!!!
Thank you for the amazing review. This is exactly how i want our clients to feel when they choose to come to My Mechanic. I am thrilled we could meet your expectations and get your car back out on the road. The team loves it when they get mentioned in a review. It really made there day. Thank you so much from all of us at My Mechanic.
Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts