Google reviewers rate My Mechanic of T.C, L.L.C. 4.9 out of 5 based on 323 reviews, with the owner responding to 89% of feedback. Customers frequently cite efficient service, honest pricing, and proactive communication, including photo updates for repairs like engine rebuilds, A/C systems, and diesel truck maintenance. However, several low-star reviews describe unresolved mechanical issues, extended vehicle hold times, and charges for work that did not fix the original problem.
Google rating: 4.9 out of 5 from 323 reviews (96% five-star).
Reviews on this page: 323 Google reviews (276 with written comments, 15 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: October 30, 2026.
Service: Auto Repair Shop serving Port St. Lucie, Florida.
Data from Google, last updated November 10, 2026.
Star ratings
323 Google reviews we collected
4.9of 5
5 stars31096%
4 stars21%
3 stars10%
2 stars31%
1 star72%
Praise vs complaints
Phrases our text analysis found in 276 written reviews
98%praise
Praise51298%
Complaints102%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9819%
Honesty & trust9719%
Price & value8516%
Quality & results8015%
Would recommend7013%
Speed & response6613%
Communication265%
What customers talk about
We read 276 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was great, they were very patient and helpful with me in assisting through all the decision making during the entire process.”
“What a great relief to have an auto mechanic that is so efficient and honest.”
“Fair pricing, outstanding service, and a very friendly atmosphere.”
“They very good they know what they're doing but they are way way overpriced”
“Update My Mechanic still has fast quality service only shop I will use.”
“Now it’s scratched up everywhere, car still have the same issues as I brought it in, $733 and $125 was a diagnostic fee, But my car still not fixed.”
“They are excellent mechanics, and I highly recommend them.”
“I would not recommend them whatsoever.”
“Rest assured that if there is any mishap, they address and correct it immediately.”
“I called explained my problem, they said bring it down we will look at it.”
People customers mention
Joe53 reviews
Chris21 reviews
Abraham6 reviews
Ford5 reviews
Joey4 reviews
Mechanics3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Services: General repairs & maintenance, Wheel alignment
Response from the owner · a week ago
Megan, thank you so much for the five stars and your recommendation! We appreciate you trusting us with the rear shocks, two new tires, and alignment on your 2021 Ford Explorer. Knowing you were happy with our service and pricing means a lot to our team. Thank you for supporting My Mechanic—we’re here whenever you need us!
—Joe & the My Mechanic Team
Joshua DanielLocal Guide · 34 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Josh, thank you for the five stars and kind words! Being stranded on the side of the road is stressful, and we’re glad we could get your diesel Mercedes Sprinter’s boost issue fixed and have you back on the road within two hours. We appreciate you trusting us when you needed help—it means a lot to our team. Safe travels!
—Joe & the My Mechanic Team
Alan12 reviewsiTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
I am so glad I found this shop! Joe and his employees are top notch people. I’ve been here for 2 major jobs in the last 4 years and am always satisfied with the service. First one was the replacement of full A/C system, which 4 years later is still working and chilling to the bone. Second job was a full rebuild of my motor. It was great, they were very patient and helpful with me in assisting through all the decision making during the entire process. Rest assured that if there is any mishap, they address and correct it immediately. I will continue being a customer here as long as Joe and his employees are running the show. Thank you all at My Mechanic!
Response from the owner · 3 weeks ago
Alan, your kind words mean more to me and my team than you know. Your beautiful 1993 F-150 is a special truck, and we’re proud you trusted us to give it the care it deserves—from keeping you ice cold to rebuilding its heart. Thank you for your patience, your loyalty, and for recognizing the pride we take in our work. It’s customers like you who make owning this shop so rewarding. We look forward to helping you enjoy that beautiful Ford for many years to come!
—Joe and the My Mechanic Team
Jimmy Hernandez9 reviewsiTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
Extremely disappointing experience. We brought my mother’s Dodge Durango in because it was hesitating to start. That was the main issue we wanted diagnosed and repaired. We ended up spending over $4,500, including additional maintenance they recommended, and were without the vehicle for a total of 20 days.
They could not determine what was causing the starting issue and even drove the Durango to their Fort Pierce shop for further diagnosis. We then had to make trips back and forth to Fort Pierce after being told the vehicle was fixed. At one point, they told us the problem was a relay switch and attempted to charge us for that repair, yet the exact same starting problem continued.
What makes this even worse is that when we picked the vehicle up the first time, it did the exact same thing in their parking lot when we tried to start it. After repeatedly being told they couldn’t duplicate the issue, it happened right there at their shop, yet it was basically brushed off.
Now, after 20 days without the vehicle and more than $4,500 spent, they are telling us it needs a fuel pump for approximately another $1,500. If the fuel pump is actually the cause, why wasn’t this properly diagnosed during the 20 days they had the vehicle, especially after sending it to another location and previously telling us the vehicle was fixed?
To be very clear, we are not asking for a refund of the $4,500 we already spent. We simply refuse to continue paying more money while the original problem we brought the vehicle in for has never been fixed. We just want them to stand behind their service, properly diagnose the vehicle, and fix the original issue without asking us for another $1,500.
The communication from management has also been extremely disappointing. We spoke with Abraham, the manager, who told us he would speak with the owner and get back to us. That call never came. Since then, every time we call, we’re told the manager or owner is busy and that someone will call us back, yet no one does. At this point, it feels like our calls and concerns are simply being ignored.
We gave them every opportunity to address this directly and make things right before leaving this review. Unfortunately, we will now be filing a complaint with the Better Business Bureau regarding our experience.
More than $4,500 spent, 20 days without the vehicle, multiple trips back and forth, and the Durango still has the exact same starting issue we originally brought it in for. Now management won’t even return our calls.
Do not go here. This entire experience has been incredibly frustrating, and it’s pretty sad that after everything we’ve been through, the manager and owner aren’t even willing to call us back and try to make this right.
Response from the owner · a month ago
Jimmy, we understand your frustration with the intermittent starting concern. However, the $4,532.44 invoice covered several completed repairs and services, including the alternator and belt-drive components, evaporative-emissions components, rear brakes, and transmission service. These charges were not solely for repairing the starting issue.
The starting concern did not occur while the vehicle was in my presence. I understand you report that it happened at pickup, and I am not dismissing your experience.
To help resolve the remaining concern, I offered to cover the labor for the proposed fuel-pump replacement and provide the part at our cost. That was a goodwill offer intended to reduce your expense while recognizing the work already completed.
We stand behind our work, but we do not believe providing the additional repair entirely free is a fair resolution. My offer remains available, and I welcome a direct conversation to move forward.
Mary Jane GriffithsLocal Guide · 20 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
What a great relief to have an auto mechanic that is so efficient and honest. This is only the second time I have had my 2016 KIA Sorento in this shop, but I will not ever take it elsewhere. Once my car was towed to their facility they had the problem diagnosed within a very short time. What could have been a very big problem was actually minor. I cannot express my appreciation for their complete honesty and quick manner in which the situation was handled. Abraham was polite and informative from the first call I made to him until I was able to pick it up. Thank you so much for making a stressful matter into a pleasant experience. MJ
Response from the owner · a month ago
MJ, thank you for your wonderful review and for trusting My Mechanic with your Kia Sorento! We’re glad we could ease your worries, diagnose the issue quickly, and get you back on the road. We’ll be sure to share your kind words with Abraham—he’ll appreciate knowing his communication made a difference. Your trust means so much to our team, and we’re grateful to be your go-to repair shop!
aaron perko5 reviewsiTotal number of Google reviews aaron has written across all businesses on Google Maps, not just this one.
Great customer service! They are all about making sure you are happy and you are taken care of. Abraham was a huge help in every step!
Response from the owner · a month ago
Aaron, thank you for the wonderful review! It means a lot to know you felt taken care of every step of the way. We’ll make sure Abraham hears your kind words—he’ll be happy to know you appreciated his help. Thanks for trusting us and being part of the My Mechanic family!
Darren WilliamsLocal Guide · 15 reviewsiTotal number of Google reviews Darren has written across all businesses on Google Maps, not just this one.
Great Service
Honest Work
Always done a great job on my car.
Services: General repairs & maintenance, Electrical
Response from the owner · a month ago
Darren, thank you for the five stars and for continuing to trust us with your car! We’re glad you can count on our team for honest work and great service. We appreciate your continued support—it’s always a pleasure helping you keep your car running its best!
Bryan PustoverLocal Guide · 14 reviewsiTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
I've brought multiple diesel trucks here and every time the job is done right. I do most of the work on my trucks but sometimes its just something I don't want to do in my driveway. If that's the case it's going to my mechanic every time because I know my work truck will be back on the road running how it should ! Another thing I like is that I received photos of the jobs mind you they were bigger jobs but to see photos of the progress is outstanding !
Response from the owner · 4 months ago
Brian, thank you so much for the awesome review! It's been an incredible journey watching how far you've come. Seeing where you started compared to where you are today is truly inspiring.
Your loyalty and all the people you've sent our way through word of mouth have meant more than you know. I honestly wouldn't be where I am today without customers like you.
It's been a privilege to watch you grow into the successful person you are today. Thank you again for your continued support and loyalty. Stay blessed, keep hustling, and I wish you nothing but continued success!
Marc Krimsley5 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Good mechanic. Needed truck for work very quick service. Definitely would recommended. Wish I knew about him sooner. Thanks for all your help joe.
Update My Mechanic still has fast quality service only shop I will use. Highly recommend!!
Response from the owner · 8 years ago
NO PROBLEM MARC . WE APPRECIATE THE BUSINESS AND YOUR REVIEW GLAD WE COULD HELP
Tiffany DavidgeLocal Guide · 16 reviewsiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
This is the best place ever. Great customer service and top notch A1 mechanics. Rob was the best takes him time and very knowledgeable. Reasonable and honest.
Response from the owner · 4 months ago
That Robert is some hell of a guy. He loves what he does and he takes pride in what he does . Thank you God Bless . We appreciate the support..
