Customers frequently praise the company for punctual arrivals, clear communication regarding pricing, and thorough cleaning of windows, screens, and gutters. Many note fair costs and professional conduct, even in challenging weather conditions. However, some lower-rated reviews criticize inconsistent attention to detail, such as missed spots or incomplete gutter cleaning. Additional complaints include a lack of pre-arrival contact and perceptions that certain technicians lacked the experience to handle specific window types effectively.
Google rating: 4.9 out of 5 from 238 reviews (93% five-star).
Reviews on this page: 237 Google reviews (151 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 2, 2026.
Service: Stone Cleaning Service serving Schaumburg, Illinois.
Data from Google, last updated November 12, 2026.
Star ratings
237 Google reviews we collected
4.9of 5
5 stars22093%
4 stars104%
3 stars31%
2 stars31%
1 star10%
Praise vs complaints
Phrases our text analysis found in 151 written reviews
99%praise
Praise27499%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7628%
Speed & response6925%
Staff & attitude6122%
Price & value3111%
Would recommend2911%
Communication83%
Honesty & trust21%
What customers talk about
We read 151 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“we recently had My Window Washing company do the windows at our church and they have done an awesome job.”
“Showed up on time at a very reasonable price and the pictures they took of all the gutters is a great touch.”
“Courteous, good communication about time and price, beautiful work, windows look great”
“These people are so easy to work with and very fair.”
“I highly recommend if you need your windows washed that you give “My Windows Washing ” property refresh.”
“The guys who came were respectful, communicated wonderfully and did a great job!”
“We we called to let us know when he would arrive, told what it would cost up front and the windows never looked better.”
People customers mention
Alex3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Crew did a great job. Showed up on time at a very reasonable price and the pictures they took of all the gutters is a great touch.
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · a week ago
Glad the crew hit it out of the park on time and budget, Don — those gutter photos are one of our favorite little extras, and we'd love to have you back next time your windows need us.
Cathy StableinLocal Guide · 14 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Our cleaner was on time, neat and professional. He did a fine job. I would definitely recommend.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 2 weeks ago
On time, neat, and professional — honestly that's the dream trio right there, James! Glad your cleaner lived up to it and left your windows looking sharp. We'll be ready whenever you want another round.
James Straka7 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
we recently had My Window Washing company do the windows at our church and they have done an awesome job. We had used them last year and they charged us the same price . What a wonderful surprise. These people are so easy to work with and very fair.
Response from the owner · 2 weeks ago
James, glad we could keep taking care of the church without any surprises on the price - that's just how we try to do business. Thanks for having us back, see you next time.
joyce austin4 reviewsiTotal number of Google reviews joyce has written across all businesses on Google Maps, not just this one.
Courteous, good communication about time and price, beautiful work, windows look great
Price assessment: Great price
Services: Window washing
Response from the owner · 3 weeks ago
Glad the communication and pricing were clear, Joyce, and that your windows are shining! Thanks for the kind words — we'd love to come back and do it again sometime.
K VaultLocal Guide · 74 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
Glad to hear it, K! We take a lot of pride in the details, so it's great to know it showed. Thanks for the kind words, and we'd love to help keep those windows sparkling again down the road.
Matilda Koppera4 reviewsiTotal number of Google reviews Matilda has written across all businesses on Google Maps, not just this one.
Glad to hear Adis took great care of you, Matilda — he brings that same positive attitude to every job. Thanks for trusting us with your windows, and we'd love to help out again whenever you need us.
Dee Ann Ellis4 reviewsiTotal number of Google reviews Dee has written across all businesses on Google Maps, not just this one.
This is the 3rd or 4th time using your company and your service tech was absolutely prompt, prepared and super professional. My windows look amazing as always and I am totally satisfied! Thank you and a special thank you to the gentleman that spent hours making things look gorgeous! 🏆🥇
Price assessment: Great price
Services: Window washing
Response from the owner · a month ago
Markus, loyalty like yours means a lot to us, and we're thrilled your windows turned out gorgeous once again. We'll be sure to pass along your kind words to the tech who worked hard on your home. Looking forward to seeing you for round five!
Kari WLocal Guide · 15 reviewsiTotal number of Google reviews Kari has written across all businesses on Google Maps, not just this one.
Excellent company! My windows are sparkling. Will definitely use again.
Price assessment: Reasonable price
Services: Window washing
Response from the owner · a month ago
Sparkling windows are kind of our whole thing, Kari, so this made our day! Glad we could get them shining — looking forward to round two whenever you're ready.
