Juan Roane10 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove it.
My Wireless Phone Repair
4.8 ★★★★★ 309 Google reviews · 23 photos
90%five-star reviews
18%reviews answered by the owner
Jan 2024latest review
My Wireless Phone Repair at a glance
Customers frequently praise the shop for quick turnaround times, reasonable pricing, and honest assessments of repair needs. Many reviewers highlight the staff's helpfulness and willingness to advise on cost-effective alternatives. However, several low-rated experiences cite delayed completion times compared to estimates and a lack of proactive communication regarding repair status. One complaint also noted a dispute over warranty coverage for a screen that detached shortly after replacement.
- Google rating: 4.8 out of 5 from 309 reviews (90% five-star).
- Reviews on this page: 309 Google reviews (250 with written comments, 5 with photos).
- Owner responses: the business replied to 18% of reviews.
- Most recent review: January 9, 2024.
- Service: iPhone Screen Repair Service serving Augusta-Richmond County, Georgia.
Data from Google, last updated November 2, 2026.
Star ratings
309 Google reviews we collected
- 5 stars27990%
- 4 stars165%
- 3 stars62%
- 2 stars10%
- 1 star72%
Praise vs complaints
Phrases our text analysis found in 250 written reviews
- Praise29598%
- Complaints62%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8528%
- Speed & response6120%
- Quality & results5719%
- Price & value4114%
- Would recommend3512%
- Honesty & trust155%
- Communication72%
What customers talk about
We read 250 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“(lesson learned) Nice, helpful and lighthearted guy up front.”
“Very rude.”
“…place my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge.…”
“Great service and advice on how to care for your phone.”
“Well, I'm glad I didn't because not only did he return my computer back late, he also didn't fix or install anything on it.”
“The prices are very reasonable and let's not forget they can do just about anything you need done.”
“I will forever recommend this place for everything your phone needs.”
“He had us in and out and he was very honest on what he could work out with my phone and what he couldn't work out with my phone.”
“Wesley helped me, answered all my questions, and sold me a phone case that is a great fit and function.”
People customers mention
- Wes 21 reviews
- Ben 8 reviews
- Wesley 5 reviews
- You 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.8 ★★★★★ 309 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Kalyn KeyesLocal Guide · 16 reviewsTotal number of Google reviews Kalyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFixed my phone same day within a few hours
Brittany BLocal Guide · 10 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you need your phone repaired definitely go here. They were very helpful and knowledgeable. When the initial screen I bought to replace my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge. I'll definitely be returning for any future cell phone issues.
Eboni Jones1 reviewTotal number of Google reviews Eboni has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleListen CLOSE AND CLEAR......THIS PLACE IS AMAZING AND VERY PROFESSIONAL. He had us in and out and he was very honest on what he could work out with my phone and what he couldn't work out with my phone. He was beyond honest and very helpful. The music was wondering jazz and old school but he didn't let it stop him from working. I will forever recommend this place for everything your phone needs. The prices are very reasonable and let's not forget they can do just about anything you need done. Thanks again for the help I really appreciate it.
Artavia Williams4 reviewsTotal number of Google reviews Artavia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery fast and great customer service
Lynn Widener1 reviewTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat sevice wes is great
Keyanna Winnfield1 reviewTotal number of Google reviews Keyanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is fast and the prices are reasonable.
ShiKeviyaa3 reviewsTotal number of Google reviews ShiKeviyaa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend coming here ! My phone was fixed quickly. & great customer service from west ! Definitely will come again if needed .
Ivan CrawfordLocal Guide · 15 reviewsTotal number of Google reviews Ivan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAfter running over my S22 Ultra, I called several places to see who could repair my phone quickly and at a fair price. My Wireless had the screen I needed in stock and price was where I had anticipated. Wesley helped me, answered all my questions, and sold me a phone case that is a great fit and function. Definitely recommend this company for cell phone repair!
april “aprilbeautylife”Local Guide · 457 reviewsTotal number of Google reviews april has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper fast and easy. One hour and my phone is like new. Highly recommend.
Business details
- Phone: (706) 303-8693
- Website: mywirelessga.com
- Service area: Augusta-Richmond County, GA