Jason Engstrom2 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work.
- Price: $400–450
- Services: Moving-related cleaning
Mystik Cleaning Service
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 94 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 66%
5.0 ★★★★★ 1,138 Google reviews · 24 photos
98%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
52%reviews answered by the owner
$227typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Mystik Cleaning Service at a glance
Google reviewers rate Mystik Cleaning Service five stars based on 1138 reviews, with the owner responding to 52 percent of feedback. Customers frequently praise the company for punctuality, transparent pricing, and thorough work on move-in, move-out, and post-renovation cleans. However, lower-rated reviews indicate recurring issues with late arrivals, missed areas, and inadequate communication regarding service completion or errors.
- Google rating: 5.0 out of 5 from 1,138 reviews (98% five-star).
- Reviews on this page: 1,138 Google reviews (1,029 with written comments, 32 with photos).
- Owner responses: the business replied to 52% of reviews.
- Most recent review: November 6, 2026.
- Service: Move-In/Move-Out Cleaning Service serving Round Rock, Texas.
Data from Google, last updated November 8, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mystik Cleaning Service: 95/100 on this factor. Category median: 92.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mystik Cleaning Service: 91/100 on this factor. Category median: 90.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mystik Cleaning Service: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mystik Cleaning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mystik Cleaning Service: 98/100 on this factor. Category median: 81.A
98
Bar = this company · dark tick = category median.
Star ratings
1,138 Google reviews we collected
- 5 stars1,11798%
- 4 stars101%
- 3 stars10%
- 2 stars40%
- 1 star61%
Praise vs complaints
Phrases our text analysis found in 1,029 written reviews
- Praise1,93799%
- Complaints221%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price10944%
- Reasonable13153%
- Overpriced31%
- Not sure31%
$227-8% vs typical move-in/move-out cleaning services
Middle half of what 173 customers paid ($170–$297) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results60131%
- Speed & response35718%
- Staff & attitude32617%
- Would recommend32417%
- Communication1518%
- Price & value1206%
- Honesty & trust804%
What customers talk about
We read 1,029 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Came and cleaned my house for a move in and they did a great job!”
“Needless to say based on my 1 star they did a horrible job.”
“I called the same day and they delivered fantastic service.”
“The cleaners arrived late and appeared to rush through the task.”
“They are very professional, quick, and do an amazing job!”
“Judging by their unprofessional and aggressive response to other negative reviews on here claiming they are all false or aren’t actually clients my ex…”
“Extremely detailed oriented, would highly recommend!”
“Anyways - I would never use them if they cant clean an empty house- how good a job will they do in an occupied house.”
“It is easy to book, the company is extremely communicative, and the pricing is transparent and more than fair for the quality of the work.”
“Incredible service, reasonably priced, the ladies were efficient and thorough definitely using their monthly service!”
“So I really appreciated the work ethic, responsiveness, and also not trying to overcharge me for a relatively small job.”
“…and unlikely to come out) but I appreciate that they tried and were transparent over text.…”
People customers mention
- Austin 20 reviews
- Mystic 16 reviews
- Elizabeth 15 reviews
- Diana 12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Mystik Cleaning Service for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
DillarLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Another amazing cleaning!! Everything was covered dust from sanding floors and construction - scheduled a cleaning and they were able to come asap, worked very hard, and got the house back in order within a few hours!!!! Solid service
Paid $150–200Great priceDeep clean
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Honestly, blown away. The team that came to do my cleaning was extremely thorough. They cleaned main parts of the house and also ceiling fans, blinds, windows sills, and the bathrooms were spotless. Looking to continue service with this company for sure.
Paid $300–350Reasonable priceStandard cleaning
Natalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
AMAZING price and FABULOUS deep cleaning of a small studio apartment! I was able to book a same day cleaning service and two women came within a few hours. I was nervous that I’d be over charged for a deep cleaning even though my studio is under 600 square feet, and I was only charged $100 which made a lot of sense…
Paid $100–150Great priceDeep clean
LaRae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Two ladies cleaned for three hours. They were fast and did a very thorough job.
Paid $250–300Reasonable priceStandard cleaning
Mike6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Recently requested a Move Out / Make Ready cleaning on a house I’m selling. Mystik Cleaning Services was available on short notice and arrived the next day! They cleaned everything spotless and right on target with their bid. Thank you to the Mystik team, keep up the great work.
Paid $150–200Great priceMoving-related cleaning
Nessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
We have now used Mystik several times and are always very pleased with the results. They are very professional, quick, and do an amazing job! Their customer service is also top-notch. They are the only cleaning service that we will use in Austin!
Paid $200–250Reasonable priceInterior & exterior window cleaningMoving-related cleaning
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Moving-related cleaning | 106 | $259–$484 |
| Standard cleaning | 85 | $158–$240 |
| Deep clean | 46 | $265–$471 |
| Cleaning | 40 | — |
| Interior & exterior window cleaning | 21 | $164–$329 |
| General housekeeping | 19 | $153–$277 |
| Office & workplace cleaning | 12 | $119–$222 |
| Cleaning & disinfection | 11 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 1,138 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Daniel KaminskeLocal Guide · 35 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOne of the best cleaning companies in Austin.
- Price assessment: Reasonable price
- Price: $200–250
- Services: Moving-related cleaning
Response from the owner · a day ago
Thank you so much, Mr. Kaminske! Being called one of the best cleaning companies in Austin truly means a lot to our entire team. We’re grateful you trusted Mystik Cleaning Service with your move-out cleaning and appreciate you taking the time to recommend us. Our goal is always to make the process dependable, thorough, and as easy as possible for our clients. We’re proud to provide professional move-out cleaning services in Windsor Hills, North Austin, and throughout Austin, TX. Thank you again for choosing Mystik Cleaning Service! Mystik Cleaning Service Serving Austin, TX 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
Keena HabeebLocal Guide · 16 reviewsTotal number of Google reviews Keena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCame and cleaned my house for a move in and they did a great job!
- Price assessment: Reasonable price
- Services: Moving-related cleaning
Response from the owner · a day ago
Thank you so much, Ms. Habeeb! We truly appreciate you choosing Mystik Cleaning Service for your move-in cleaning. We’re so glad our team could help get your new home fresh, clean, and ready for you to settle in comfortably. Starting out in a new home should feel exciting, and we’re happy we could make the cleaning portion one less thing to worry about. We’re proud to provide professional move-in cleaning services in the Sorento community, Pflugerville, and throughout the greater Austin area. Thank you again for trusting Mystik Cleaning Service! Mystik Cleaning Service Serving Austin & Surrounding Areas 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
A Lunday12 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job!
Response from the owner · 3 days ago
Thank you so much, Ms. Lunday! We truly appreciate you choosing Mystik Cleaning Service and taking the time to share your feedback. We’re so glad you were happy with the cleaning and the service our team provided. Delivering dependable, high-quality residential cleaning is always our goal. We’re proud to provide professional residential cleaning services in Onion Creek, Southeast Austin, and throughout Austin, TX. Thank you again for trusting Mystik Cleaning Service! Mystik Cleaning Service Serving Austin, TX 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
Jonas Sparks3 reviewsTotal number of Google reviews Jonas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI called the same day and they delivered fantastic service. No complaints!
- Price assessment: Great price
- Price: $100–150
- Services: Deep clean
Response from the owner · a week ago
Thank you so much, Mr. Sparks! We truly appreciate you choosing Mystik Cleaning Service and giving us the opportunity to help on such short notice. We’re so glad we were able to accommodate you the same day and that you were happy with the service our team provided. Being responsive, dependable, and delivering quality work is always important to us. We’re proud to provide professional residential cleaning services in Slaughter Creek, South Austin, and throughout Austin, TX. Thank you again for trusting Mystik Cleaning Service! Mystik Cleaning Service Serving Austin, TX 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
Chris Basilotto2 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOn time and very detailed!
Response from the owner · a week ago
Thank you so much, Mr. Basilotto! We truly appreciate you choosing Mystik Cleaning Service for your make-ready cleaning. We’re so glad our team was punctual and that the attention to detail met your expectations. Providing dependable, thorough service is always our goal, especially when preparing a home for its next step. We’re proud to provide professional make-ready cleaning services in Travis Heights, South Austin, and throughout Austin, TX. Thank you again for trusting Mystik Cleaning Service! Mystik Cleaning Service Serving Austin, TX 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
Hope DeLap3 reviewsTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery thorough cleaning and excellent attention to detail for my move-out clean. It is easy to book, the company is extremely communicative, and the pricing is transparent and more than fair for the quality of the work. Will use them again!
- Price assessment: Great price
- Services: Moving-related cleaning
Response from the owner · a week ago
Thank you so much, Ms. DeLap! We truly appreciate you choosing Mystik Cleaning Service for your move-out cleaning. We’re so glad you were happy with the attention to detail, communication, and transparency throughout the process. Moving can be stressful, so making the cleaning portion easy to schedule and dependable from start to finish is very important to us. We’re proud to provide professional move-out cleaning services in North Loop and throughout Austin, TX. We truly appreciate your trust and look forward to helping you again in the future! Mystik Cleaning Service Serving Austin, TX 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
David HomerLocal Guide · 21 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Mystik team performed a post renovation deep clean. They cleaned all surfaces through out the home eliminating all signs of reno dust and activity. Perfect!
- Price assessment: Great price
- Services: Moving-related cleaning, Deep clean
Response from the owner · a week ago
Thank you so much, Mr. Homer! We truly appreciate you trusting Mystik Cleaning Service with your post-construction deep cleaning. We’re so glad our team was able to remove the renovation dust and restore the home to a clean, finished condition. Post-construction cleaning requires detailed attention throughout the entire property, and we’re very happy you were pleased with the final result. We’re proud to provide professional post-construction and deep cleaning services in Creek Road Ranch, Dripping Springs, and the surrounding Austin area. Thank you again for choosing Mystik Cleaning Service! Mystik Cleaning Service Serving Austin & Surrounding Areas 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
Dillar SchwartzLocal Guide · 16 reviewsTotal number of Google reviews Dillar has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAnother amazing cleaning!! Everything was covered dust from sanding floors and construction - scheduled a cleaning and they were able to come asap, worked very hard, and got the house back in order within a few hours!!!! Solid service
- Price assessment: Great price
- Price: $150–200
- Services: Deep clean
Response from the owner · 2 weeks ago
Thank you so much, Ms. Schwartz! Your continued trust in Mystik Cleaning Service truly means so much to us. We’re incredibly grateful that you continue to call on our team for different properties and trust us to step in when things need to be handled quickly and thoroughly. We know how important timing and presentation are, especially after construction and floor work, so we’re very happy we could get everything back in order for you. It’s always a pleasure working with you, and we truly appreciate your continued support, confidence, and recommendation. We look forward to helping with many more properties to come! Mystik Cleaning Service 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
Mike Ruse5 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas in a bind and needed a quick clean after move out of a large home. They came through! And, did a fantastic job on the place. Couldn't be happier.
- Services: Moving-related cleaning
Response from the owner · 2 weeks ago
Thank you so much, Mr. Ruse! We truly appreciate you trusting Mystik Cleaning Service with your move-out cleaning, especially on such short notice. We’re so glad our team was able to step in quickly and help get such a large home clean, refreshed, and ready for its next chapter. Knowing you were so happy with the final results means a great deal to us. We’re proud to provide professional move-out cleaning services in the Caliterra community, Dripping Springs, and throughout the greater Austin area. Thank you again for choosing Mystik Cleaning Service! Mystik Cleaning Service Serving Austin & Surrounding Areas 2028 E Ben White Blvd Ste. 315, Austin, TX 78741 512-988-9683
Business details
- Address: 2028 E Ben White Blvd, Austin, TX 78741
- Phone: (512) 988-9683
- Website: mystikcleaning.com
- Service area: Round Rock, TX