Nicole Pfund2 reviews
Most horrible place to send your children. ADOS testing is a ridiculous waiting period. Constant technical issues. Customer service is a joke and they are incredible rude and unprofessional.
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MyWellbrook Health Psychiatry
MyWellbrook Health Psychiatry at a glance
Google reviewers rate MyWellbrook Health Psychiatry 4.9 out of 5 based on 522 reviews. Positive feedback frequently highlights the staff's politeness, efficiency in answering questions, and smooth scheduling for video appointments. However, critical reviews cite long waiting periods for ADOS testing, recurring technical difficulties with logging on, and instances of last-minute appointment cancellations without adequate support.
- Google rating: 4.9 out of 5 from 522 reviews (97% five-star).
- Reviews on this page: 522 Google reviews (272 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: August 25, 2026.
- Service: Therapist serving Woodland Park, New Jersey.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★522 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Nicole Pfund2 reviews
I only have 1 star because I had to. I would leave minus stars if I could. Customer service is horrid and the managers are even worse. DO NOT let them treat your children. Constant problems with logging on. Then they cancel the appointment without any support. Then they just refer kids out of that have been waiting on services. Not to mention ADOS testing taking half of a lifetime. It’s ridiculous. Please save your children and yourself the disappointment.
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amanda marini6 reviews
They are amazing idk what we would have done if not for them every call every staff member is extremely helpful thank you so much
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Diana Muraca6 reviews
So far everything has been flawless with paperwork, questions, follow-up. Xy has been fantastic to work with.
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Barbara OcasioLocal Guide · 13 reviews
XY has a very kind and friendly service. XY is always helpful and straight to the point . Thank you 🙏 for the help and fast assistance 😊 I greatly appreciate you XY
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Ken Smith3 reviews
Very professional and friendly. Always takes care of whatever I call about quickly, efficiently and correctly. That's hard to find these days.
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Linda Cromley5 reviews
Kenneth and zy were very helpful and attentive to my questions. Also extremely polite. It was a pleasure speaking to them!
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Jennifer Chadwick1 review
She was all some i would talk to her anytime
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Rafaela Andujal5 reviews
Excellent gracia
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David Krempa3 reviews
I couldn't ask for better service. I had a problem with my medication I called and they took care of it right away
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Business details
- Address: 3 Garret Mountain Plaza, Woodland Park, NJ 07424
- Phone: (833) 632-5878
- Website: mywellbrook.com
- Service area: Woodland Park, NJ