Google reviewers rate Nana's General Services 4.9 out of 5 based on 57 reviews, noting the owner responds to all feedback. Customers frequently praise the team for punctuality, efficient communication, and reasonable pricing, with many highlighting thorough deep cleaning services that include detailed attention to appliances and carpets. A recurring criticism from low-star reviews indicates that standard cleaning packages may not align with specific customer specifications, resulting in unsatisfactory glass cleaning and dusting performance.
Google rating: 4.9 out of 5 from 57 reviews (96% five-star).
Reviews on this page: 57 Google reviews (43 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: House Cleaning Service serving Moncks Corner, South Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
57 reviews on Google
5★55
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
BJ
Bonnie j Marciano1 review
★★★★★
Nana’s cleaning exceeded my expectations! The job was everything I needed done and more!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · a week ago
We appreciate your wonderful feedback, Bonnie. We at Nana's General Services are thrilled our House Cleaning in the Charleston Area exceeded your expectations. It's great to hear the job met your needs and more. We value your support and look forward to serving you again. 🤝🏻
They have cleaning packages that doesn't apply to your specifications. Glass cleaning is poor, etc. Dusting poor .
Response from the owner · 3 months ago
Hi Una, thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
Before receiving this review, we reached out to check if everything was satisfactory, and at that time we understood there were no concerns. If we had known about these issues sooner, we would have been happy to send our team back to address any areas that needed attention.
We would still appreciate the opportunity to make things right. Please respond to our messages or contact us directly so we can better understand what happened and find the best solution for you.
Thank you.
The staff were friendly and on time. Their attention to detail makes them stand out.
Price assessment: Great price
Price: $300–350
Services: Interior & exterior window cleaning
Response from the owner · 4 months ago
Thank you, Andrew, for the 5-star review and for highlighting our team's friendliness and punctuality. At Nana's General Services we take pride in providing meticulous House Cleaning throughout the Charleston Area, and it's wonderful to know our attention to detail stands out.
We appreciate your feedback and look forward to keeping your home spotless next time.
We just had our rental house cleaned prior to moving out and could not be happier with how the place looked!! It looked better than the day we moved in. Elisana and Luciana went above and beyond! The floors looked incredible, the fridge and other kitchen appliances looked brand new! They cleaned inside the fridge, stove, microwave and dishwasher. I simply could not recommend this company more strongly! They absolutely crushed it. The pricing was also very reasonable!! Highly recommend Nana Cleaning Services for everyone!
Thank you for the wonderful review, Austin!
We at Nana's General Services are thrilled Elisana and Luciana exceeded your expectations during your move-out House Cleaning in the Charleston Area. It’s fantastic to hear the floors and appliances looked brand new and that our pricing felt reasonable. We truly appreciate your strong recommendation and look forward to helping you or others with any future cleaning needs in the Charleston Area.
I was very impressed with the deep clean service! The teammates who came by were professional and did an outstanding job!
Price assessment: Great price
Services: General housekeeping
Response from the owner · 5 months ago
Thank you, Sam, for sharing your experience and the five-star rating. We're thrilled the deep clean met your expectations and that our teammates were professional and did an outstanding job. At Nana's General Services, we take pride in providing top-quality House Cleaning across the Charleston Area and look forward to serving you again.
Esta empresa cada día está peor por limpiar un apartamento de 2 habitaciones y 2 baños quieren cobrarte un ojo de la cara. 3 horas para un apartamento con 2 personas es Suficiente no sean tan usureras No los vuelvo a recomendar
Response from the owner · 6 months ago
Hello,
Thank you for your feedback. However, we were unable to find any record of a service or interaction associated with your name in our system.
We take our customer experience very seriously and always aim to provide the highest level of service. If there has been any misunderstanding or if you believe this review is related to our company, we would truly appreciate it if you could reach out to us with more details so we can better understand the situation and assist you.
We’re always here to help.
Thank you so much for the 5-star review, Gerri. We're delighted Nana's General Services provided a thorough House Cleaning and did a great job for you in the Charleston Area. We truly appreciate your kind words and your trust in our team. We look forward to serving you again and keeping your home fresh.
Thank you, Elizabeth! We’re so glad scheduling was easy and our team was reliable. At Nana's General Services we take pride in providing dependable House Cleaning throughout the Charleston Area and truly appreciate your five-star review. We look forward to serving you again.
can’t say enough great things about this cleaning crew—they absolutely exceeded every expectation! From the moment they arrived, their professionalism, attention to detail, and positive energy stood out. They didn’t just clean… they transformed my space.
Every surface was spotless, every corner was handled with care, and they went above and beyond in ways I didn’t even think to ask for. It’s rare to find a team that takes such pride in their work, but it’s clear they truly care about delivering top-quality service.
If you’re looking for a reliable, thorough, and trustworthy cleaning crew, this is the team you want. My home feels refreshed, renewed, and honestly better than ever. I will definitely be using their services again—and recommending them to everyone I know!
10/10 experience
Response from the owner · 7 months ago
Thank you so much, Laquento, for the fantastic 5-star review and for sharing your experience. We’re thrilled Nana's General Services House Cleaning team in the Charleston Area exceeded your expectations and transformed your home. We will share your kind words with the crew who take great pride in their attention to detail and professionalism. We appreciate your recommendation and look forward to serving you again.
It was a pleasure working with Nana’s. They were very quick to respond, did an excellent job and I found their pricing to be reasonable. I will highly recommend them.
Thank you, Donna, for your kind review and for recommending Nana's General Services. We're thrilled our House Cleaning team in the Charleston Area was quick to respond, delivered excellent work, and offered reasonable pricing. We appreciate your trust and look forward to serving you again.
