Naples Vacuum Elevators

• Staff & attitude▲

Maureen and I could not be happier with the service we have received from Naples Vacuum Elevators.Everything has been perfect from the day we ordered our elevator, through the process of getting our home retrofitted for the unit to the hands on installation of the elevator. They were always there for us before, during and after installation. A thoughtful caring company. David & Maureen Mardesich Long Beach, CA

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• Claudio

I wanted to install a pneumatic elevator in my La Jolla home between the garage and first floor because there was no access to the house from the garage (Who builds houses like this??) I reached out to the elevator manufacturer and was given two local Referrals- Neither of whom passed my interview test. Primarily because they expected me to find the general contractor to do the preparation work. They just did the installation. That's s hard "Nope" from me because was looking for a full service provider who would take care of all of the preparation and installation details. Claudio's company provided everything.He himself is a very personable, driven, super responsive and meticulous business owner. He has a first class team. He kept me appraised of the project schedule and delivery. His crew showed up in two separate visits one week apart. First one they did all the preparation work- Installing electrical creating hole Between floors and necessary structural enforcement. Next week they showed up and installed in two days. The job site is spotless. The elevator looks beautiful! I am extremely happy With the quality of the work they did If you're in the market for pneumatic elevators, Claudio is your guy. So I can't recommend him on this company highly enough

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Naples Vacuum Elevator is highly recommended. The entire team was profession, courteous, clean, and on time during each phase of the project. The elevator itself is outstanding and a great feature for any age or any physical limitations. This is a great property asset. After reasearching all the options in the "life" industry, Naples excelled in every aspect.

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• Claudio

Claudio went above and beyond to help me in a recent real estate transaction. When my client had waited over two weeks for another company to inspect an elevator and they cancelled yet again, Claudio sent someone the next day!! The men were extremely professional and on time. They handled everything so well. I would recommend them to anyone looking for a GREAT elevator company and have recommended them already to others! Kudos to Claudio and his team! Connie Pittard Pacific Sotheby's International Realty

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Do not hire anyone else to work on your pneumatic elevator except Naples Vacumn Elevators. In a world where Customer Service is a lost art, Naples exceeded every expectation I had. Their product knowledge is exemplary. Their professionalism amazing. Their Customer Service beyond compare. They answered their phones...wow, responded to voicemais in a timely fashion, their technicians were on time, qualified, and left my home immaculate. I have already referred them and will continue to. We'll done Naples!!!

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• Claudio

Claudio and the Naples team professionally, from beginning to end, provided the best service in the installation of our pneumatic elevator. Thanks to the Naples team we are looking forward to enjoying our multi story home for years to come! If you are interested in adding an elevator to your home, contact the Naples team they won’t disappoint!

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• Alfredo
• Claudio

Our experience buying our 37” PVE elevator from Naples Vacuum Elevators (NVE) was excellent in every way: 1. They stand 100% behind their product. If any issue arises with the elevator, they respond quickly and resolve it. This level of support is especially important with a new system. 2. NVE is a small, family-owned business run primarily by Alfredo, the founder, and his son Claudio, the general manager. Their honesty and trustworthiness immediately stood out to us. I was initially hesitant about the purchase terms, which required a 50% down payment at signing and nearly 85% before delivery. Because of that concern, we first approached McKinley Elevator Systems in Irvine. After nearly a month of constant delays, empty promises, and poor communication, we were very disappointed. We ultimately decided to move forward with NVE. Claudio kept us regularly updated on the status of our order, and true to their word, they delivered the elevator on time as promised. Based on our personal experience with Claudio and Alfredo, I can confidently say that NVE consists of honest, hard-working people who deliver quality products backed by outstanding customer service. You can trust them.

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I recently had the pleasure of working with Pneumatic Vacuum Elevators, and I couldn't be more satisfied with the experience. From the initial consultation to the final installation/service, their team was professional, knowledgeable, and highly responsive. I would highly recommend them to anyone in need of elevator services.

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• Claudio
• Jose

Naples Vacuum Elevators did a wonderful job installing our vacuum elevator. Alfredo, Claudio, Jose and his team were very efficient and kept us informed all along the way as the elevator was installed and are very responsive to all of our questions and needs. I highly recommend all of them if you are considering adding a vacuum elevator to your home.

We are incredibly pleased with our elevator. The work was done with great care and efficiency. The product has really changed the dynamics of our home and served a tremendous purpose.