Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts
Google reviewers rate Nashua Flower Shop 4.9 out of 5 based on 859 reviews, frequently praising the ease of online ordering, prompt delivery, and the quality of floral arrangements. Customers often highlight friendly communication and reasonable pricing for services ranging from birthday bouquets to funeral arrangements. However, a small number of low-star reviews describe instances of billing errors, unprofessional staff behavior, and concerns regarding the freshness or value of specific orders.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 496 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I've never called or been in the shop but ordering online is always fast and easy.”
“…ont door, which it was, I appreciated them checking- they were very polite and professional.…”
“This woman is highly unprofessional and exhibits odd behavior.”
“I have used them many times over the years and they have consistently exceeded my expectations.”
“That is probably the worst arrangement I have ever seen and I will not be a repeat customer!”
“Awesome communication and care for the flowers, definitely recommend”
“…look like they were bought at 7-Eleven from the corner store I would never use them…”
“I ordered a Get well arrangement online with Nashua Florist, the prices were very reasonable, and they were able to deliver next day.”
“I was wondering if maybe it was not an accident that they overcharged my son so much, maybe assuming a child wouldn’t notice.”
“Thanks for being quick, flexible, and communicative!”
“I did not reply or even look at the thread for about 6 hours while I was out with my family celebrating Mother’s Day.”
“I didn’t have a clue on what to get my wife in terms of flowers and a surprise, so I had to put my trust in Flower Outlet, and they DID NOT let me down!”
praise complaint · found by our text analysis, Google review wording unchanged.
Great service and lovely product! The family were really happy. Thank you.
Hi Amanda. Thank you so much for your kind review. We're ecstatic that your recipients were happy with their flowers. Hope to hear from you again. Kerri Brogan, Owner
My first time ordering with Nashua Flower Shop and though expensive (as every other flower shop is too), the flowers were fresh and beautiful!
Hi Maureen. We understand that flowers are an expensive gift! Our staff is consistently exploring every opportunity to keep costs down without compromising quality, It's a challenge. Always working to get our customers the best value possible. We appreciate your review! Thank you tons! Kerri Brogan, Owner
I always use Flower Outlet when sending flowers to my sister or mom (I live out of state). The arrangements are always beautiful, of high quality, and last for several weeks. I've never called or been in the shop but ordering online is always fast and easy. I wish every florist was as good as this. 10/26 edit: added a photo, this was a designers choice and I couldn't be happier with how it turned out!
Hi Marissa! We appreciate your business and kind review! Thank you for taking the time and for supporting small business. Kerri Brogan, Owner
The bouquet I ordered for a friend was beautiful. Service is very friendly.
Thank you for taking the time to leave a review Karla. We appreciate the support. Hope to hear from you again soon. Kerri Brogan, Owner
The recipient was absolutely thrilled with the arrangement and is a very happy repeat customer!
We are so happy that they loved the arrangement! Thank YOU, Shawn for supporting our small business and taking time to leave positive feedback. We appreciate it so much. Kerri Brogan, Owner
amazing customer service
Thank you for your business and review Jonathan. We are most appreciative and hope to hear from you again soon. Kerri Brogan, Owner
I ordered a Get well arrangement online with Nashua Florist, the prices were very reasonable, and they were able to deliver next day. The website was very easy to use, and I got a text from the store when the flowers were delivered, they asked to if it was OK to leave them at the front door, which it was, I appreciated them checking- they were very polite and professional. I will use them again. Highly recommended.!
Hi Laurie! Thank you so much for taking the time to write such a nice review. We appreciate you supporting small business! Kerri Brogan, Owner
Gorgeous arrangements! Exceptional service!
Thank you Katie for taking the time to review our shop. We appreciate your support. Kerri Brogan, Owner
Nashua Flower Shop is my go to florist. I have used them many times over the years and they have consistently exceeded my expectations. I want to thank the team at Nashua Flower Shop for making each experience feel personal while handling every exchange professionally. Thank you!
Hi Kathleen. THANK YOU, for being a loyal customer. We are so grateful for your support. Kerri Brogan, Owner
Beautiful flowers. The woman I spoke to on the phone was very helpful. Since I live in Pa. I wasn’t familiar with this flower shop. This person was patient with me and helped me select a perfect flower arrangement for my sister’s birthday. 😊
Thank you Fran! We are so glad you were able to shop local with us and we appreciate your business. Kerri Brogan, Owner
Analyzing 5,431,0375.4M ReviewsFor 14,62314.6K Experts